West Marine - Baltimore, Maryland

Welcome to West Marine at 2700 Lighthouse Point E, Baltimore, MD 21224

West Marine is a leading marine supply store, bait shop, and boat accessories supplier located at 2700 Lighthouse Point E, Baltimore, MD 21224. The store offers a wide range of products and services to cater to the needs of boaters, fishermen, and outdoor enthusiasts. In this article, we will delve into the main services offered by West Marine, its location and access, featured characteristics, practical information, and highlight the positive aspects mentioned in customer reviews.

Main Services

• Marine supply store: West Marine offers a vast selection of marine supplies, including boat hardware, electronics, and safety equipment.
• Bait shop: The store sells live and artificial bait for fishing, including popular options like squid, shrimp, and minnows.
• Boat accessories supplier: West Marine provides a wide range of boat accessories, including propellers, props, and boat covers.
• Boat cover supplier: The store offers high-quality boat covers to protect your vessel from the elements.
• Canoe & kayak store: West Marine carries a selection of canoes and kayaks for sale or rent.
• Fishing store: The store offers a variety of fishing gear, including rods, reels, and lures.
• Outdoor clothing and equipment shop: West Marine sells a range of outdoor clothing and equipment, including jackets, pants, and sleeping bags.
• Outdoor sports store: The store offers a variety of outdoor sports equipment, including bicycles, kayaks, and paddleboards.
• Water ski shop: West Marine carries a selection of water ski equipment, including skis, bindings, and boots.

Location and Access

West Marine is located at 2700 Lighthouse Point E, Baltimore, MD 21224. The store is situated in the heart of Baltimore, near the Patapsco River. The nearest major highway is the I-695, and the store is easily accessible by car, taxi, or ride-sharing services.

The store has a wheelchair-accessible entrance and car park, making it convenient for customers with mobility issues. The store's location is also close to several public transportation options, including the Baltimore Light Rail and bus routes.

Featured Characteristics

* In-store pick-up and in-store shopping options are available
* On-site services include boat maintenance and repair
* The store accepts various payment methods, including cash, credit cards, debit cards, NFC mobile payments, and cheques
* Wheelchair-accessible facilities and services
* Quick visit option available for customers with limited time

Practical Information

* Phone: 4105638905
* Website: westmarine.com
* Address: 2700 Lighthouse Point E, Baltimore, MD 21224
* Business hours: Monday to Saturday: 9:00 AM to 7:00 PM, Sunday: 10:00 AM to 6:00 PM

Customer Reviews

West Marine has 102 reviews on Google My Business, with an average rating of 4.6/5. Customers have praised the store for its excellent customer service, knowledgeable staff, and wide selection of products.

Some customers have mentioned that the store has a friendly and welcoming atmosphere, and that the staff are always willing to go the extra mile to help customers find what they need. Others have praised the store's competitive pricing and convenient location.

One customer, Larry, said: "I recently purchased a new propeller from West Marine and was impressed with the quality and price. The staff were knowledgeable and helpful, and the store was easy to navigate."

Another customer, Sarah, mentioned: "I visited West Marine with my family and was impressed with the wide selection of outdoor gear and clothing. The staff were friendly and helpful, and we left feeling satisfied with our shopping experience."

Larry and Sarah provide EXCELLENT customer service, making West Marine a great choice for customers looking for a hassle-free shopping experience.

Positive aspects mentioned in customer reviews:

* Excellent customer service
* Knowledgeable and friendly staff
* Wide selection of products
* Competitive pricing
* Convenient location
* Wheelchair-accessible facilities and services
* Quick visit option available

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.