Utopia Property Management | Inland Empire, CA - Ontario, California

Utopia Property Management, a prominent entity in the Inland Empire, California, specializes in a wide array of real estate services. Their comprehensive expertise spans property management, commercial and industrial real estate, property investments, maintenance, and rental agency. Located at 3281 E Guasti Rd Suite #700, Ontario, CA 91761, their strategic address ensures convenient access for clients.

Clients can easily contact Utopia Property Management through their direct line at 9093751111, or visit their official website at utopiamanagement.com for further information.

The company prides itself on its specializations. They are a dedicated property management company with a keen focus on commercial real estate and industrial real estate. Utopia Property Management also excels in property investments, offering comprehensive maintenance services to keep properties in top condition. With a real estate agency and rental agency, they ensure seamless transactions and efficient property management.

In addition to their range of services, Utopia Property Management boasts several points of interest. They offer online appointments, ensuring convenience for clients. Their onsite services are complemented by a wheelchair accessible entrance, parking lot, and restroom, making their facilities inclusive and accommodating. Furthermore, they foster a welcoming environment for the LGBTQ+ community, including being a Transgender safe space.

Utopia Property Management has garnered acclaim from clients, reflecting in their impressive 253 Google My Business reviews. Their average rating stands at an impressive 4.9/5, a testament to their commitment to excellence and customer satisfaction.

👍 Reviews of Utopia Property Management | Inland Empire, CA

Crystal M.

5/5

The experience I have received using utopia property management is excellent! I worked with Linda and her knowledge and expertise has gained a 5 star rating. Her customer service is beyond amazing and she definitely went out of her way to answer all my questions and concerns I had. I immediately felt comfortable with her customer service provided. Using utopia property management was a great choice and I recommend getting assistance from Linda as she made my experience stress free and was able to meet all of my needs. Thank you Linda, for your excellent customer service and going out of your way to make this experience of choosing your property management a lot better! Highly Recommend!

Miriam M.

5/5

I had a wonderful experience working with Linda at Utopia Property Management. She was incredibly helpful, promptly addressing all of our family’s questions with warmth and expertise. Linda’s dedication to providing top-notch service made our interaction smooth and genuinely enjoyable. We truly appreciate her assistance and would highly recommend her to anyone seeking property management services.

LaMesha S.

5/5

If I had to rate this company based off the experience I had with Sarah G. who is in management, they would receive negative stars. I hope you never have to deal with someone with such unprofessionalism, lack of empathy, or integrity. Her attitude is repulsive to say the least. Utopia has been the property management where I live since April of 2022 after they acquired it from another company. There are some superstars at the company, Ashley being one of them who, I highly encourage the COO to immediately promote to a Senior Management position. Ashley is a 5-star employee who from my experience with her has gone above and beyond to help me and my family in what has been a horrific situation. After being excellent tenants, keeping the place in wonderful condition as if it were our own, but the property desperately needing work, work that caused us health issues, anxieties and more, after we tried to bring concerns to attention and for whatever reason not being heard, were given a 60 day termination of tenancy in this challenging of a rental climate, with no accommodation offered until I sent a request through certified mail for a reasonable accommodation. It was gut wrenching to know that the company didn’t care to take the initiative and offer any help to my family who never missed or was late on a payment, and again took great care of the property as if it were our own. It was cold and completely lacked empathy, and integrity. I won’t go more into detail but we were forced to move out in a very short notice and treated disgustingly by Sarah but Ashley came through and showed up in a way that I will never forget and will always be grateful for. I am extremely thankful to her for her concern, her time, and her ability to listen and understand from the tenants perspective. Ashley went above and beyond to help us, to advocate for us and for that she earns 5-stars. Ashley is professional, she is respectful, she has the skill of listening, and communicating. As tenants we pay rent and should not have to fight so hard to get repairs remedied and I understand they are picking up the slack from the previous management but that doesn’t excuse some of the things my family and other tenants have gone through. Along with Ashley I have to recognize some members of the maintenance team, Frank, Richard, Jay, and Austin who provide phenomenal service and actually do great work. It is because of the names listed I give 5-stars. Without these names I would not give this rating and I need that to be clear. I wrestled with doing this review but I needed to do this for Ashley and the others who deserve to be recognized. Thank you to those who actually stand and strive towards the mission Utopia claims to represent as “keeping the tenant happy, and never left waiting for an answer when need they need a problem resolved.”
I sent a letter that I was informed was sent to headquarters 10/25/24 and I have yet to hear from them. This 5-stars goes to the names listed.

Megan C.

1/5

THE WORST property management company ever. I had tenants move out on 1/2/25 and was communicating with Ashley. I went to visit the rental property and there was garbage everywhere and furniture that was left. I sent Ashley the invoice to clean up the property, only to find out that she is no longer working there. Completely unprofessional company that doesn't follow up with their clients.

Madi O.

5/5

I am considering moving out of state and have found Utopia Property Management super easy, they have helped me apply as well as set up agreements that fit my timeline. Sophia has super helpful at finding me exactly what I’m looking for while also being super friendly. It feels like she genuinely cares about my apartment search! Would highly recommend and request Sophia!!!

lillian W.

5/5

I had a problem with my air-condition.Ashley got me new one. I like her cause she is very kind and professional.When ever I need something to be fixed she takes action. The maintenance guys like Richard and Cesar are very nice. They do job fast and they clean everything after they are done.

Toneshia S.

5/5

I heard about this company through qord of mouth. I was fortunate enough to hear about Sophia as well. So glad I took the advise of requesting her. She is a knowledgeable and friendly expert in making sure everything is the right fit and will work best for your needs. She is very helpful, and able to address any concerns.

Angelo T.

5/5

Utopia management is a great company. They were super helpful and overall my experience was very easy going. Sophia worked with me through the whole process of applying and made sure I was updated when my application was under review. Great communication!