Tongass Federal Credit Union - Ketchikan, Alaska

Tongass Federal Credit Union is a cooperative bank that offers a variety of financial services to its members. Located at 2000 Tongass Ave, Ketchikan, AK 99901, United States, this credit union has been serving the community for many years.

One of the key features of Tongass Federal Credit Union is its commitment to providing personalized service to its members. The credit union's knowledgeable and friendly staff work closely with members to help them achieve their financial goals, whether they are saving for the future, buying a home, or managing debt.

In addition to its personalized service, Tongass Federal Credit Union offers a range of convenient services to make banking easier for its members. These services include a drive-through window, wheelchair-accessible parking, and a wheelchair-accessible entrance, making it easy for everyone to do their banking.

Tongass Federal Credit Union also offers a variety of financial products, including checking and savings accounts, loans, and credit cards. Members can also take advantage of the credit union's investment and insurance services, as well as its online and mobile banking options.

According to Google My Business, Tongass Federal Credit Union has received 19 reviews from its members, with an average rating of 3.5/5. Many reviewers have praised the credit union for its friendly and helpful staff, as well as its convenient location and wide range of services.

If you are looking for a cooperative bank that offers personalized service and a range of convenient services and financial products, Tongass Federal Credit Union is an excellent choice. With its commitment to helping its members achieve their financial goals, as well as its convenient location and accessible facilities, this credit union is an ideal option for anyone in the Ketchikan, AK area.

Reviews of Tongass Federal Credit Union

Laura

1/5

I am done, fed up, tired of banking with TFCU. My card was flagged for the millionth time, shut off, I missed my lunch here at work because I had to deal with this yet again. I have never had my card blocked like this with any other credit union or bank. I'm sooooooo sick of it. And to make matters worse, some of the times this happens it's after they have closed on a Friday so I am unable to make purchases all weekend. There is zero support for this issue on weekends. I will more then happily be going back to BECU where I can get 24 hour, 7 day a week service and not have my card flagged, in the town I live in, especially at my place of work where I am simply trying to buy my lunch. I will never recommend this establishment to my coworkers, friends or family.

Doug Polasky

1/5

Everytime I've called I'm on hold 15-20 minutes. And they don't get back to me until an hour later or longer... The new card I've been sent won't activate and they've just sent me in a circle with being on hold and the card activation number.

Melissa Mills

5/5

They are the BEST bank EVER! I have a home loan with them and rent it out. My renter didn't pay and since I don't live there I didn't notice. They called me and told me so that I both didn't get a late fee but also didn't get the dreaded mortgage late payment on my credit. Amazing!

Rivereed

5/5

Very easy website to use. Helpful, considerate employees.

David Dean

4/5

Tellers were courteous and quick. Able to complete transactions in timely mafter. Clean, quite very secure feeling.

H.D Kenoyer

5/5

I am thankful for the excellent and gracious service at Tongass Federal Credit Union. I have been a customer at this bank for decades, I LOVE this bank!

Josh Gonzales

5/5

Awesome customer service! They are very courteous and friendly in the mortgage dept which is very different from my experience.

Linda M Williams

5/5

I have been with this bank for a long time and they are very fast sometimes and other times there slow, because of all the people that come in everyday.