The Dartmouth Group - Lexington, Massachusetts

The Dartmouth Group: A Top-Notch Property Management Company

Address: 131 Hartwell Ave Ste 115, Lexington, MA 02421

Phone: 812753133

Website: thedartmouthgroup.com

Specialties: Property management company

Other points of interest: Onsite services, Online appointments, Wheelchair accessible parking lot, Appointment required

Opinions: This company has 292 reviews on Google My Business.

Average opinion: 4/5

Characteristics and Services

• Second to none professionalism in the New England area
• Onsite services available for convenience
• Online appointment scheduling for flexibility
• Wheelchair accessible parking lot for all guests
• Appointment required for personalized attention

The Dartmouth Group boasts an impressive track record, with numerous positive reviews highlighting their exceptional professionalism, problem-solving skills, and dedication to their clients. Their management staff, such as Lidia Real-Costa, are consistently praised for their diligence and communication, ensuring a smooth and efficient experience for all involved.

Location and Accessibility

Conveniently located at 131 Hartwell Ave Ste 115, Lexington, MA 02421, The Dartmouth Group is easily accessible for those in the New England area. With a wheelchair accessible parking lot available, they strive to accommodate all guests' needs.

Recommended for

• Individuals and organizations seeking reliable property management services
• Those looking for a professional, efficient, and personalized experience
• People in need of onsite services and online appointment scheduling

The Dartmouth Group's dedication to excellence and customer satisfaction makes them an ideal choice for anyone searching for a top-tier property management company in the New England region.

Final Recommendation

If you are in search of a reputable and reliable property management company, look no further than The Dartmouth Group. Their impressive track record, professionalism, and commitment to client satisfaction set them apart from the competition. To learn more about their services and how they can assist you, visit their website at thedartmouthgroup.com or contact them directly at 812753133. Don't miss the opportunity to experience the outstanding property management services The Dartmouth Group has to offer.

👍 Reviews of The Dartmouth Group

Brendan C. F.

5/5

It is always a pleasure working with The Dartmouth Group. Their professionalism is second to none in the New England area. I've worked closely with several of their management staff including Lidia Real-Costa who, through their diligence and communication, continuously impresses me and the boards she services. I look forward to every time I work with her as she's able to consistently solve problems for the condominiums she manages.

Jayne W.

5/5

I would like to commend our Portfolio Assistant, Ashley Digou! She has been with us for the better part of the year, and is efficient, gets back in a timely fashion, and is very thorough. Her commitment to great customer service come through clearly. We are in the process of changing to a new software property management system (TownSq). In answering my many questions (as Board Chair), she offered to do that in person via Zoom. She walked our group of 4 trustees through the new software, and fielded many questions. I think we all left with a much better understanding of where to locate and better utilize information. When asked, she made suggestions about what additional options we have, and offered continued help as we navigate this new software. Fabulous Job, Ashley!

Robert C.

5/5

We are a mixed use condominium with 81 residential units, a nursing home and rehab center, and a commercial garage. We had managed the property ourselves in the past and decided to give the professionals a try. Glad we did! We are getting the best financials we've ever had. We didn't have a Capital Reserves Plan. They connected us with professionals to help us get that done. They discovered we had an envelope problem and Dartmouth brought in engineers to help us identify the scope of the problem and they caught some serious damage that we didn't know about in the early stages. They identified grants that allowed us to replace our internal and external common area lighting for free. They've identified grants/subsidies to add EV charging stations. Because they are a part of a larger organization and are managing many facilities both inside and out of Massachusetts, they have a lot of knowledge and resources to draw upon. If we have a problem, they can pick up the phone and find one of their associates who has experience or who can help us find the necessary resources. We could never do that when we managed on our own. They are worth the investment.

Stephen M.

5/5

Heritage Landscaping & Trucking has had the pleasure of partnering with The Dartmouth Group on several projects across two large condominium complexes. Their team consistently demonstrates professionalism, organization, and a strong commitment to maintaining top-tier properties for their clients and residents. Stacy has been absolutely fantastic—her attention to detail, clear communication, and dedication have been critical in ensuring that each project runs seamlessly from start to finish. She goes above and beyond to keep everything on schedule and aligned with timelines, making the entire process smooth and efficient. We highly recommend The Dartmouth Group!

Deborah R.

1/5

Not impressed. No property manager at premises. Took 2 months to empty dog feces containers,second time this happened as spilling over to grounds. Send emails first time around and no responses. This last time so disgusted didn't bother. A neighbor told me we have no maintainence person and,the company was interviewing for a 3rd one, not sure where #1 and #2 went.Four emails send for broken glass outside the entrance door,when plow came first time this season it just spread out further so picked up myself. I am sure if a dog or children in building got cut that the bill would not be covered by company. Other issues as well. Basically a huge lack of communication, not to mention never met the company. We only had a quick zoom.

Julianne D.

1/5

The HOA fee at my condo is insanely high for no reason. My drive way is shared with another unit, her side which was just as bad as mine got redone last year because she fell and got injured. Are you guys just waiting for another injury? I’ve reached out numerous times about it getting fixed with little to no response.

Beth M.

5/5

Adrienne Hullum of the Dartmouth Group has been an absolutely outstanding head concierge at the Bristol in Wellesley, Ma. She greets everyone with a huge smile, positivity and enthusiasm and conducts herself with the upmost professionalism. I am a new resident and she made me feel welcome and made numerous introductions to the other residents. She’s always willing to help and many of my family, friends and vendors have commented on how wonderful she’ is. I’m very grateful for all she has done for me.

Kristen T.

5/5

Sharing that my experience with Adrienne Hullum, the Community Manager for The Bristol in Wellesley: Adrienne goes above and beyond to always make guests and residents feel welcome and supported. She is always available to help with coordinating things around the building, managing the community spaces and ensuring things run smoothly. She is always so positive and friendly, I truly enjoy seeing her every time I’m at the building.