Stone Canyon - Shreveport, Louisiana

Stone Canyon, located at Address: 8911 Youree Dr, Shreveport, LA 71115, is a well-known property management company that specializes in apartment complexes. They have a user-friendly website that can be accessed at stonecanyon-apartments.com and their phone number is Phone: 87974900.

This apartment complex offers a variety of features that make it an ideal place to call home. Some of these features include a wheelchair accessible entrance and a wheelchair accessible parking lot, making it a convenient option for people with disabilities. These thoughtful additions show that Stone Canyon values inclusivity and accessibility, which is an important consideration for many people when choosing a place to live.

Stone Canyon has received numerous reviews from satisfied customers. According to Google My Business, they have a total of 74 reviews with an average rating of 3.9/5. These ratings demonstrate that Stone Canyon is a reputable and well-regarded company that takes pride in providing high-quality housing options.

When looking for a new place to live, it's important to consider several factors, including location, amenities, and accessibility. Stone Canyon excels in all of these areas, making it an excellent choice for anyone looking for a new home.

In addition to their website, Stone Canyon can be easily contacted via phone or email. Their customer service team is knowledgeable, friendly, and always willing to answer any questions you may have. Whether you're looking for a one-bedroom apartment or a larger unit, Stone Canyon has a variety of options available to suit your needs.

Reviews of Stone Canyon

Melissa Coleman

5/5

We moved here 9/2021 and love it here !
The staff was wonderful during our moving transition, and it’s a nice community in a great location . I’ve had the pleasure to live in their Orleans Square Apartments years ago. Our 3 bd/2bath is reasonably priced for the space and amenities compared to other apartment complexes within the area.

Daniel Hodges

1/5

Used to live here until water pipes in the apartment above us burst, flooding our apartment. Management lied about the extent of the damage caused (we were out of town) and we only found out because a friend went in to check on our stuff and took pictures of just how far the water had gone.
Mold began to set in the drywall and they refused to properly address it (drywall has to be torn down once mold has set, they would not do so.).
The people they hired to measure the moisture levels in the wall were completely wrong or lied, as we hired our own inspector that contradicted theirs. To our knowledge, they never had any insurance agents inspect the place, so they may not have had proper insurance.
They did not return some of our deposit because they claimed the carpet was damaged by our cats, which was another lie, as we have photos of the carpet being submerged when the pipes burst. We were poor at the time and could not afford legal action and moved at our own expense.

Christiyon Moore

1/5

The management is terrible neither lady address the issues you have the black one is ghetto and doesn't know how to communicate with the tenant. The only good thing there is maintenance they always take care of problems same day.

Emily Vaz

1/5

My boyfriend and I moved into this apartment complex in October of last year, and let me just say that I am less than impressed with this establishment, and if I could give them 0 stars, I would. We should have known from the get go that things weren't up to par when we initially signed our lease, because before we even signed, we were not shown an apartment, and even after doing so, we were not allowed to see our apartment until move-in day EVEN AFTER PAYING THE PRORATE AND DEPOSIT. At the time, it didn't seem like big deal, but in retrospect, we should've demanded our money back. Also, we both made a point to ask if the previous tenant had smoked in the apartment because I am allergic to cigarette smoke, and they told us that they hadn't. Now fast forward two weeks to move in day, the apartment is not even ready for us to move into, and when they finally finished it 2 hours later, we walked in the door and the smell of cigarette smoke nearly knocked us over. They also CLAIMED that they changed the carpet, but in the living area and the bedroom, there were wax stains where it appeared that someone had spilled candle wax, AND the carpet WREAKED of cigarette smoke and dog urine. We tried complaining, but their response was "Oh that's just the glue for the new carpet. Just air it out." Excuse me, I am not stupid, but whatever. We started going through the apartment after everything was moved in to check things off the sheet they give you so you don't get stuck paying for it later (LOL). After going over everything, we found that the refrigerator was broken, the garbage disposal had nails thrown down it, the bottom of the pantry was rotting and falling through, the air conditioner would not shut off, and a whole multitude of other things that I can't remember. We wrote it all down, and a few DAYS later, it all got fixed after we complained to maintenance multiple times. Everything is good for a while, but a few months later, we are laying in bed and we both hear scratching in the walls and ceiling. My boyfriend goes up to the wall, puts his head against it, and instantly he hears scratching and screeching of what appears to be HUNDREDS of rats or mice. A few days later, I am sitting on the couch and a mouse scurries across the floor. We put out a sticky trap and complain to the office, and AFTER catching the mouse, a lady shows up with sticky traps and says "here ya go" and then leaves. Now, flash to this past May when we are about to move out. Now, I should mention that we got a dog about two weeks before we moved out. I went to the office and asked if there was a need to pay a pet deposit since it was so close to move out, and they said "No don't worry about it." So, we didn't pay it. The dog mostly stayed in her kennel during the day and when were home we kept a close eye on her and made sure to take her out regularly, so any accidents that she had were in the kennel. Now, here we are, the day of move out. We have cleaned everything top to bottom and made sure that everything on the list they gave us was taken care of. We were sure that we were going to get our deposit back, and after about three weeks, we get a letter in the mail saying not only are we not getting our deposit back, but we also owe them $182 for "unauthorized pet, pet damages to the carpet, and general upkeep." Now mind you, the original deposit for them was $250, so in total, they are saying that we caused OVER $430 in damages to the apartment, even AFTER they told us we didn't have to pay the pet deposit. And remember how I said that the place smelled like smoke and urine? Well, I called them, and they told me that part of the fee was due to the overwhelming smell in the apartment, and that when they ripped up the carpet, they found pet stains everywhere. Hmm. That's funny because the dog NEVER peed on the carpet! And also, when I tried to contest the fees, the lady in the office basically told me that she was doing me a favor and that she was going to charge me $500 just for being rude to her. Needless to say, I do not recommend this place to ANYONE!

Bridgette Miller

2/5

The office and management is horrible they never answer the phone and when they do decide to answer there not informing. Never truly have correct answer nor do the maintenance know how to correctly fix things I’m just over this place… waiting on my lease to be up moving outta here… mind you my car has been broken into twice

Tyler huddleston

5/5

I’ve been living here for 15 years and it is the best place to be in because it’s safe and there is no bad things that happen we had had no problems with our apartment and it is the best service

Tiffani Salard

5/5

The front office at stone canyon are helpful and understanding. Stays clean. Family friendly. Seems safe!

David Bates

2/5

I lived here for several years until present (dating this at 2019). They raise rent every year and the floor was broken to the point of safety hazard on move-in. Stone Canyon is about normal in a bad market with low standards.