Steve Dow: Allstate Insurance - Castle Rock, Colorado

Scott S.

So very helpful with all my insurance needs. Megan introduced me to insurance savings ideas encouraging me to save money with my low mileage lifestyle. Can’t thank her enough!

Iggy M.

Doug, in Steve's office, was incredibly helpful five years ago when I bought my house. After a couple years, I switched insurance due to changes in my life and rates. Doug always checked in, with no pressure, and always remembered life details about me and my family. He earned my trust and built a relationship, so now I am back with Allstate and this office. I am a modern customer, aka loyal to best prices, but I can be won over with great customer service like Doug and his team offer.

RAD

Review of Outstanding Insurance Service

For over a decade, I have had the pleasure of being a client of Steve Dow Allstate Insurance and it is with utmost gratitude that I pen this review. From the onset, their service has been nothing short of exemplary, consistently exceeding my expectations and providing unparalleled peace of mind.

Exceptional Customer Service
One of the standout features of Steve Dow Allstate Insurance has been its unwavering commitment to customer service. Every interaction, whether it be through phone calls, emails, or in-person meetings, has been marked by professionalism, empathy, and a genuine desire to help. Their representatives are knowledgeable, courteous, and always willing to go the extra mile to ensure your needs are met.

Comprehensive Coverage
The range of insurance products offered is extensive and tailored to meet diverse needs. Over the years, I have benefited from their home insurance plans. Each policy is meticulously designed to provide comprehensive coverage, and the terms are clear and transparent. This level of clarity and detail has given me confidence that I am well-protected against unforeseen circumstances.

Claims Process
A true test of an insurance company’s reliability is its handling of claims. Steve’s Allstate Insurance team has demonstrated exceptional efficiency in this regard. When I filed a claim for hail damage, the process was smooth and hassle-free. They provide prompt responses, fair assessments, and timely settlements, ensuring that the disruption to my life is minimized.

Value for Money
In addition to top-tier service, Allstate Insurance offers competitive pricing. The premiums are reasonable, and the value delivered far outweighs the cost. They also provide several discounts and loyalty benefits, which reflect their appreciation for longstanding clients like myself.

Trust and Reliability
Over the past ten years, my trust in Steve and his Allstate team has only grown stronger. They have been a reliable partner, consistently delivering on their promises and standing by their commitments. This reliability has fostered a deep sense of security, knowing that I have a steadfast ally in times of need.

Conclusion
In conclusion, Steve Dow Allstate Insurance epitomizes what an insurance company should be—dedicated to exceptional service, comprehensive coverage, and unwavering reliability. After more than a decade of outstanding service, I wholeheartedly recommend them to anyone seeking an insurance provider who truly cares about their clients.

Tammi R.

Doug (Doug Burg) helped me make an educated decision on what policy was best for my home and auto insurance. My premium went down, and my coverage went up. He also offered me an umbrella policy, which I was in need of. I would recommend Doug to anyone looking to make a change in their home and/or auto insurance, or to any new home buyers.

morgan A.

I am thrilled to be a new member of the Allstate insurance family! From the very beginning, my agent, Doug Burg, has been an absolute pleasure to work with. He is prompt, professional, and truly goes above and beyond. Doug takes the time to carefully walk me through the process and patiently answers all of my many questions. Leaving my previous insurance company was a daunting decision, as they had provided exceptional customer service. So, finding a new provider that could match—if not exceed—that level of service was crucial to me. Doug has certainly delivered, making me feel confident and well cared for.

Kami R.

I have been shopping around for new car ins last year when our rates were gonna go up AGAIN! Our good friends referred us to Doug Burg at Allstate and was so happy they did. Doug was very kind, informative, and knowledgeable with our needs and we even changed our homeowners ins to him as well as those rates were gonna rise too! Thank you Doug!! We highly recommend you to others who may read this and get a great experience as well...Kami and Mark.

Heather R.

Doug Burg has been phenomenal at helping us through the process of switching our carries so we could save money on our home and auto. We bundled and saved a significant amount each month. I can't wait to tell my family and friends so they can save money too. We're in good hands!

Tracy S.

After our previous insurance literally doubled in one year we went looking for a better option. We reached out to Doug Burg at Allstate and from step one he was not only efficient but kind, humorous and willing to listen regarding what we were looking for. He has been prompt with responding to any and all inquiries and made the process of switching seamless and stress free. I would absolutely refer anyone i knew who was looking for great coverage and exemplary customer service to this agent!