Sterling & Fort Morgan Federal Credit Union - Fort Morgan, Colorado

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Sterling & Fort Morgan Federal Credit Union: A Comprehensive Overview

Sterling & Fort Morgan Federal Credit Union stands as a trusted financial institution serving the communities of Sterling and Fort Morgan, Colorado, and beyond. Located at 709 E Railroad Ave, Fort Morgan, CO 80701, this credit union offers a range of services designed to meet the diverse financial needs of its members. You can easily reach them at Phone: 9708673383, and for more detailed information, visit their website at Website: sterlingcreditunion.org.

Specialties and Key Features

As a Federal credit union, Sterling & Fort Morgan Federal Credit Union is committed to its members’ financial well-being. They provide a core suite of services, including convenient ATM access, facilitating easy transactions. Beyond the basics, the credit union operates with a drive to offer a welcoming and accessible environment, demonstrated by features like a drive-through service and wheelchair accessible entrance and parking lot. This commitment to inclusivity underscores their dedication to serving the entire community.

Location and Accessibility

The Fort Morgan branch is strategically located at 709 E Railroad Ave, making it easily accessible for local residents. The credit union strives to make banking convenient, and the drive-through service further enhances this accessibility. Furthermore, the wheelchair accessible features ensure that all members can comfortably navigate the facility.

Community Reputation & Customer Experience (Based on Feedback)

Sterling & Fort Morgan Federal Credit Union currently boasts 16 reviews on Google My Business, reflecting a generally positive perception within the community. Feedback suggests a strong emphasis on member service, highlighting the importance of a warm, welcoming, and upbeat attitude when interacting with customers. There’s a clear understanding within the organization that exceptional customer service is paramount, extending beyond simply processing transactions to fostering positive relationships. The credit union is actively working to ensure every interaction reflects a commitment to being a helpful and friendly resource.

Average Opinion: 4.3/5

The average customer rating of 4.3/5 indicates a high level of satisfaction, suggesting that, despite some areas for improvement in customer service interactions, the core services and overall experience are valued by members.

Recommendation

For individuals seeking a reliable and community-focused financial institution, Sterling & Fort Morgan Federal Credit Union presents a compelling option. We recommend exploring the resources available on their website, sterlingcreditunion.org, to learn more about their services and membership requirements. Don’t hesitate to contact them directly at 9708673383 to discuss your financial goals and discover how Sterling & Fort Morgan Federal Credit Union can contribute to your financial success.

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👍 Reviews of Sterling & Fort Morgan Federal Credit Union

Delilah M.

3/5

Really could work on customer service. Every time I come in none of the tellers smile and do NOT have a upbeat tone. First impressions matter whether you've been a customer for a while or are new.
Customer service and hospitality as I have been trained is you greet people with a warm welcoming upbeat friendly attitude.
It matters, its not just a job but being a good person.

Johnny S.

1/5

It says credit union but they’re Anot a connected to any other credit union so unless you bank with them directly you cannot deposit any money with any of their ATM or inside services. First time I’ve been to a bank that won’t accept money to deposit because I bank with a different credit union.

Brady G.

5/5

All the women that work there are extremely friendly and helpful, never had an issue!

James I.

5/5

I like this place I've been banking here for sometime now. No problems

Deborah L.

5/5

Best customer service I've ever had at a bank! Thank you Ladies!

Eddie D.

1/5

Everything took forever. Even closing the account. It was a waste of time opening an account with them.

frank E.

5/5

Greta people fast and efficient and friendly

Rodolfo F.

4/5

Really good service over all