Specialized Property Management Dallas - Dallas, Texas

Baba P.

I’ve been using SPM Dallas for the past three months and have been truly impressed by their professionalism. They have a fantastic team and provide prompt, reliable services. Their website is excellent, offering full transparency with all the details you need.

A special thanks to Mike, Nino, Angel, and Garret for their exceptional support in getting my property on the market for rent and securing a tenant in no time. I sincerely appreciate their efforts and look forward to a great partnership in the future. Wishing them continued success!

🙏🙏🙏

Valerie C.

DO NOT LET THEM MANAGE YOUR PROPERTIES. Terrible company. I just switched to them a few months ago from a previous company that I thought was bad and this company is FAR WORSE. They will assign you an asset manager and they outsource their employees overseas. My asset manager lives in the Philippines, we are on different time zones!! It makes no sense. I’ve yet to speak to anyone that lives in the DFW area and they market themselves as a “DFW” company. Complete BS. They took over my property and did my renewal with my current tenant, I was VERY clear when I said I did not want my tenants renewed until an inspection was done on my home so that I can know the current conditions of my home. They assured me they would take care of the inspection BEFORE renewal. They did not. Then they let me know the inspection would be done March 1. (After the renewal) it is March 18 and it is STILL not done. My asset manager never answers his phone cause duhh it’s like 2am over there while it’s daytime here!! Horrible company. They have left me no other choice but to contact a lawyer. I am paying them to manage my property and they are not doing their job. GO ELSEWHERE or manager your property under your own LLC. I contacted Mike as well two weeks ago with my concern, and he had yet to return my call.

Dara T.

We received very poor customer service with SPM. They had many issues where it was hard to get someone to contact when there were issues. One failure in communication caused the tenants to receive an incorrect eviction notice and a very high bill that cost us hundreds of dollars. When we confronted them with these issues they only provided excuses and offered some free management services when we did not want to continue with them. So they did not give us any concessions for their failures. Did not get our money’s worth.

Natalie O.

I communicated with Stephanie and she was very responsive as many conversations and questions went back-and-forth over a month timeframe. I signed the lease… So far Things are fantastic and they were able to accommodate my request and changes to the lease.

Monique C.

If I could give ZERO I would. DO NOT USE THIS COMPANY! Our experience with this company has been no less than chaotic, and more than that has been a horrible experience. Their inability to get things right the first time is telling of how ill-managed the organization is. From the start we have had issues with them lying about work being done, not being transparent about issues, not answering phones, and the overall lack of good customer service. This should NOT be this difficult. They are supposed to make property ownership flow better and do not do that.

Hailey W.

I have so far been very please with the service. After contacting multiple property management companies, Specialized Property Management was the only one to answer my phone calls and multiple emails with questions in a timely manor. They also were very knowledgeable and when I asked the questions over the phone he had an immediate answer.

May G.

They let the previous tenants dogs pee all over the carpets in the bedrooms, and wouldn't replace it for us. They had people clean the carpets, but that just made the smell worse. Then they just stopped communicating with us about how they were gonna fix it. I had to look up the homeowner on Google and contact her about the problem because spm wasn't doing anything. She sent an inspector to check out the smell.

We asked to get out of the lease because the smell was horrible and I didn't even know if it was gonna be gone if they replace the carpets. Some contractors thought the smell was in the hardwood floors too. Also, because spm just didn't do anything about replacing the carpet.

We eventually got out of the lease (had to pay 3x rent -edit: 2x month rent penalty and pay extra month rent, all for a house we never moved into) and now they're trying to rent it out again. The house still smells like dog pee. The rental house conditions can be barely livable and they just don't care.

I've attached pictures of how the carpet looks under black light. Urine stains everywhere, and this is after the carpets got professionally cleaned. They didn't want to replace the carpet for us.

The dog urine smell is noticeable in the 3 bedrooms, the washroom, and the hardwood floors in the foyer (the carpet cleaning contractor has confirmed this).

Getting ahold of these people is impossible. The only way to contact them is by email (you can call, but only the secretary will answer, not the leasing manager). They often ignore emails and don't communicate with you. They don't care about making the house livable or not smell like dog piss. They will lie about inspection reports so they don't have to pay (we had an inspector sent by the homeowner to check out the carpet smell. Inspector said we are smelling the carpet pad, but spm said there is "no smell")

Katherine M.

Currently renting a property from this company and it’s the worst experience I’ve ever had. They are actively ignoring my messages and calls. I’m moving into a house has not been cleaned from the last tenant. There’s gobs of this persons hair everywhere and there’s trash from them as well as contractors. Blinds are falling off windows. I’m disgusted by this situation. I’ve given them so much money already and they aren’t doing anything.