Southeastern Ohio Credit Union - Cambridge, Ohio

Southeastern Ohio Credit Union: A Trusted Financial Partner

Southeastern Ohio Credit Union, located at 115 Market St, Cambridge, OH 43725, has been a prominent financial institution in the region for many years. With a phone number of 404320430 and a website at southeasternohiocu.org, they offer a range of financial services to their members.

Specialties and Services

The credit union specializes in providing financial solutions to individuals and businesses in the Southeastern Ohio area. Their main specialties include credit union services and access to ATMs. Additionally, they offer a convenient drive-through service and have a wheelchair accessible entrance and parking lot, ensuring that all members can easily access their services.

Customer Reviews and Opinions

Southeastern Ohio Credit Union has received 26 reviews on Google My Business, with an impressive average rating of 4.3 out of 5 stars. Many members have praised the credit union for its exceptional customer service, going above and beyond to assist them with their financial needs. One particularly notable review highlights that despite relocating an hour away, the member continues to use Southeastern Ohio Credit Union due to their outstanding service and friendly staff.

In addition to the warm and personalized service, the credit union has been commended for its modern facilities and convenient drive-through option, allowing members to manage their finances efficiently. The wheelchair accessible entrance and parking lot further demonstrate the credit union's commitment to providing an inclusive and accessible environment for all members.

Why Choose Southeastern Ohio Credit Union

With a strong focus on customer satisfaction, a wide range of financial services, and a dedication to accessibility, Southeastern Ohio Credit Union stands out as a reliable financial partner for individuals and businesses in the region. Their competitive rates, personalized service, and commitment to the community make them a top choice for those seeking a trustworthy credit union.

👍 Reviews of Southeastern Ohio Credit Union

Richard E.

4/5

Wonderful credit union!We have been using them for five years now. We bought a house an hour away and still use them! They are all that great! They all go above and beyond and are the seeetest,nicest ladies.God Bless💜

McKenna H.

1/5

Kim is a rude, degrading, sorry excuse for a customer service worker. Don’t go to her if you come here. She is extremely judgmental and unprofessional. Didn’t even give my fiance his account number to his own account he had opened because she was too worried about being rude. They don’t care about discriminating their customers here. They don’t care about the credit laws and or treating credit worthy customers as equal, and their loan officers feel too threatened by miss Kim that they justify her actions and see no fault of her implicating such a bad representation of a damn credit union. Hopefully one day Kim finds peace within herself, so she doesn’t reflect the hate she has towards herself towards innocent customers anymore. Praying for u Kimmy girl, You’re miserable and sad.

Susie B. E.

5/5

Great credit union. We opened accounts here several year's ago and these ladies that work here have been nothing but helpful always. We recently purchased a home an hour away and due to the efficient and caring way they treat us in every matter ,we will continue our accounts here.They are very friendly and helpful also.

carri W.

1/5

I have not had to resolve issues with the bank much but the few times I have had to resolve any issues they seem to be upset that they have to do anything to fix the issue. When you work at a bank I feel I should not have to spell everything out to you. If I'm trying to pay debt and fix my account they act like it's not a issuethat can be fixed. I don't understand why simple things are made difficult! I don't know if they enjoy their job but the vibes I get from them is that they don't want to deal with me. I will be switching banks soon.
I have never had any other bank be rude or make a small issue seem impossible to resolve..it's stressing to have to deal with this bank. You would think they would want the $40 I owed them instead of acting like they can't help me. She seemed frustrated to have to do more steps to re open my account and let me pay my debt. Today I tried to re-activate my bank card. I was told I can't and then put on hold waiting for her to see if I was eligible to even get a new bank card.
I have never heard of having a account with a bank where I can not get a bank card to access my own money... I wanted to make positive changes and do new things for myself but I will not be doing it through this bank.

Roland K.

1/5

I had my card shut down because of unauthorized charges and fraudulent activity as soon as I noticed it. I called SHAZAM card services to dispute charges and shut card down . I assumed they disputed charges but almost 10 days later I noticed that they disputed 1 charge out of the several through bagelcode from August -sept 2023 the same company I had to shut it down the last time for. They was asking me questions like I knew who done it and asked me my email address which they should have already had . They said they would email me documents through DocuSign in 5 days after which puts it two weeks away before even getting sent to my credit union " southeastern Ohio credit Union" . I called credit Union today and I've never been talked to so rude. Everyone has been really nice but whoever I spoke with today kept talking over me and said I see we already sent you a new card so why you calling us!! I was just wondering why SHAZAM wanted to wait so long to send me the DocuSign documents and why they never disputed charges but the women I spoke with today was talking to me like I shouldn't have put my card or used it online. If someone got my info it's not because I gave it to them. I'm sorry but I'm on disability and I'm so angry that I get talked to like a dog by both Shazam and southeastern Ohio credit Union. If you don't want me as a customer just tell me and I'll go somewhere else but to be rude like that was un called for! Roland King

Kelsey A.

5/5

I have been going to the into the Credit Union since I was a child because my parents always went there. They are so personable and always do anything they can to help you! They have helped me, help my credit so much. Love them!

Sara R.

5/5

They are friendly, and are always willing to help you with anything you need. They even set up trustee savings accounts for the younger kids who want to work. Love this credit union.

Mikaela S.

5/5

Very helpful with kind souls..