Sierra Central Credit Union - Grass Valley, California

Address: 1000 Plaza Dr, Grass Valley, CA 95945, United States.
Phone: 8002227228.
Website: sierracentral.com.
Specialties: Credit union, ATM, Bank, Financial institution, Mortgage lender, Savings bank.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 2.6/5.

Location of Sierra Central Credit Union

8002227228

Sierra Central Credit Union, located at Address: 1000 Plaza Dr, Grass Valley, CA 95945, United States, is a well-known financial institution that offers a wide range of services to its members. With Phone: 8002227228 and Website: sierracentral.com, this credit union has made it easy for members to access their accounts and services from anywhere, anytime.

Sierra Central Credit Union specializes in a variety of financial services, including ATM, Bank, Financial institution, Mortgage lender, Savings bank. Whether you're looking to open a savings account, apply for a mortgage, or simply need a convenient place to do your banking, Sierra Central Credit Union has you covered.

One of the standout features of this credit union is its commitment to accessibility. The location at 1000 Plaza Dr, Grass Valley, CA 95945, United States boasts a wheelchair-accessible car park and entrance, making it easy for everyone to access their services.

In terms of reviews, Sierra Central Credit Union has received a total of 25 reviews on Google My Business with an average rating of 2.6/5. While there is certainly room for improvement in terms of customer satisfaction, it's important to note that every business has its strengths and weaknesses.

When it comes to choosing a financial institution, there are many factors to consider. You'll want to find a bank or credit union that offers the services you need, has convenient locations and hours, and prioritizes accessibility for all members. Based on these factors, Sierra Central Credit Union is definitely worth considering.

If you're still on the fence, we recommend checking out their website or giving them a call at Phone: 8002227228 to learn more about their services and how they can meet your financial needs. With a little research and due diligence, you're sure to find the right financial institution for you.

Reviews of Sierra Central Credit Union

Sierra Central Credit Union - Grass Valley, California

lacy dubois

3/5

Wouldnt cash a certified cashiers check without opening an account. They recommend smileys check cashing

Jennifer Thibodeaux

5/5

I was lucky to get a great rate on a car loan I refinanced with them so I could pay it off much faster than a bank. Customer serve is great and not too busy. Better rates better service than a bank overall.

Wyatt Malmstead

1/5

I’m shocked that such a small bank can get away with such terrible management and lies to their customers.

No tap cards, no Apple Wallet or other modern payment methods and to top it off a very horrible mobile application which looks like it was made in MS Paint on a Firefox Browser. This bank is stuck in 2006.

Recently applied for an automobile loan and did the entire application, had a hard check ran on my credit and was approved, only after I took the hit to my credit score and wasted my time I was informed they ONLY work with dealers on the CUDL System, AFTER I did the process.

The CUDL System is a scam for “Human Centric Automotive Financing” which is really designed to make both the banks and credit unions more money.

My entire family will be closing their accounts here next week and withdrawing all of our money and moving to Golden 1..

Absolutely ridiculous CU which will hopefully be out of business in the next 5-10 years.

Lorina Horner

1/5

Call center open from 7am-7pm. No one answers and says they are closed and to call back during those hours. 2 days of this and no number to actually speak to someone at the branch. Horrible.

FunDayz brown

1/5

I’m shocked that such a small company would treat their customers so poorly. I’ve been making credit card payments as usual through their online app and just recently it started to reverse my payments.

Me, being unaware of that, I was charged late fees and a notice to the credit bureau which lowered my credit score by 96 points.

I was aggravated by the situation, and I was also promised that I would receive a call from customer service within the business day, which I never received, which made me even more aggravated. I was met by their customer service with defensiveness instead of understanding. The lack of accountability in the corporate world is absolutely disgusting.

I asked if they could honor my expired rewards for compensation for my inconvenience, and they were unable to do it. They obviously don’t care about keeping me as a customer and they will lose another one permanently. As soon as my account is back in good, standing. Zero stars for this institution. I now know why there’s never anyone in there.

Kelly Roberts

5/5

Always friendly when I go inside. My car loan was easy and I have never had any issues with other SCCU branches. They never charged my dad a fee when he used their banking system to withdraw money from his Golden One account.

Georgao

1/5

Ill informed individuals
I called in to dispute a transaction and was told to call back when it actually posted. The transaction was on my wifes card who I share the account with, which they cancelled. I called back and the call was forwarded to 3rd party company that asked me another 20 questions (after providing social security# etc). Long story short after 20 min of phone calls they tell me my wife must call in even though I am the head of the account etc. Side note.I could not withdraw money in Brazil (was assured that card would work). Unorganized company!!! Update: I've only had problems when I call in. I don't expect anything extra just clear communication. The 800# customer service people have a tendency to talk down\over customers. Not satisfied at all. We most likely will be switching banks. Update: lost card, no way to report it on a Sunday! Crossing our fingers until Monday...how can this be legal?

Teresa H L

1/5

I always pay by phone after gas got ridiculous. Anyway all phones no answer waiting 45 mins on a Wednesday, nope not a holiday. I don't like savings and loans never have never will. They charge 10 to pay in person with debit card & 10 to pay on phone what a rip! They make their own rules. My car loan is here due to auto sales lot wanted it here. No connivence with this place. They are stuck in a time warp. Don't bank here! If your time is valuable they are horrible thank heavens car is almost paid off.
2023 They up's fees $25 bucks to pay loan with a debt card. What a rip !!!!