Shelter Insurance - Ben Owen - Fayetteville, Arkansas

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Shelter Insurance - Ben Owen

For those seeking comprehensive insurance solutions in Fayetteville, AR, Shelter Insurance - Ben Owen stands out as a reliable choice. Located at 1706 E Joyce Blvd Ste 2, Fayetteville, AR 72703, Ben Owen has built a reputation for outstanding customer service and extensive insurance coverage options. This agency, specializing in auto insurance, home insurance, life insurance, motorcycle insurance, and renters' insurance, ensures its clients are well-protected against life's uncertainties.

Key Features and Location

Shelter Insurance - Ben Owen prides itself on its detailed services and accessibility. The office, equipped with on-site services, is wheelchair-accessible, catering to the needs of all patrons. Its location in Fayetteville, AR makes it easily reachable for local residents, and the wheelchair-accessible car park and entrance further demonstrate the company's commitment to inclusivity.

Customer Service and Specialties

Customers rave about Ben Owen's exceptional service. One glowing review notes, "Ben has always been super responsive," highlighting his promptness and attentiveness. An instance that exemplifies his dedication includes a call from France while traveling, showing his international reach and commitment to customer care. Another testimonial praises his responsiveness, stating, "Not too long after I left a message, he called me back" This level of service is evident across various specialties.

Specialties: Insurance agency, auto insurance agency, home insurance agency, life insurance agency, and motorcycle insurance agency. Whether it's insuring a beloved family vehicle or protecting a home, Shelter Insurance covers it all.

Reviews and Reputation

With 18 reviews on Google My Business, Shelter Insurance - Ben Owen has established a positive reputation. The average opinion stands at a commendable 4.7/5. Reviews consistently mention the ease of getting insurance advice and the convenience of having insurance needs addressed promptly and effectively.

Key Takeaways: Ben Owen's dedication to customer satisfaction, coupled with his extensive insurance knowledge, makes him a top choice for residents looking for comprehensive coverage. His ability to provide advice tailored to changing family needs and his international responsiveness set him apart in the competitive insurance market.

Contact Information

For those considering insurance from Shelter Insurance - Ben Owen, contacting Ben directly is straightforward. With the phone number 4795824990, potential clients can reach out to discuss their insurance needs. The company's website, shelterinsurance.com, offers additional resources for those looking to learn more about their services or compare policies.

Additional Points of Interest

Visitors appreciate the office's wheelchair-accessible features, ensuring a welcoming environment for all. This attention to detail reflects the company's commitment to serving its community fully and inclusively.

In Summary: Shelter Insurance - Ben Owen offers a blend of personalized service, comprehensive insurance coverage, and accessibility that makes it a preferred choice for many in Fayetteville. Whether you're looking to protect your home, vehicle, or family, Ben Owen provides the professional guidance and robust insurance policies necessary to offer peace of mind.

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"summary": "Shelter Insurance - Ben Owen offers comprehensive insurance services with a focus on customer satisfaction, highlighted by exceptional reviews and a commitment to accessibility.",
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👍 Reviews of Shelter Insurance - Ben Owen

Pat C.

5/5

I have used Ben for years now. He has always answered my questions and given me good advice on my insurance needs. He has been very helpful with my family's changing needs as well and guiding us in good directions. Thanks Ben for all you do!

Brian K.

5/5

Ben is the best, always super responsive.
One time while on the road traveling I realized I had not confirmed coverage for my new car. Stopped for lunch and called him but had to leave a message. Not too long after he called me back--FROM PARIS, FRANCE ,!!!?
THAT is customer service on steroids !
Brian Keck

Adam H.

5/5

Ben has been great to work with. I insure several properties and vehicles with him. Always quick to answer my questions and get things taken care of. Cannot say enough good things about his office.

Sherry D.

5/5

We have been with Shelter Insurance and Ben Owen for about 25 years and through good and bad Ben Owen has been there for us!
We are in and out of cars a lot and he just says no problem what are the ven #'s. We have all of our insurance with Ben and Shelter! Through hail damage and needing a new roof and our cars needing dent removal Shelter Insurance and Ben Owen have been there for all of our Insurance needs. Ben Owen is the BEST!

Saanika P.

1/5

Ben Owen failed to run my payment after calling me and taking my credit card information on Feb 9, 2021 for renewing my policy. As a result, my policy had lapsed without my knowledge and my claim was denied for coverage for my accident on March 23, 2021.

I have done business with Ben for over 6 years for both home and auto and he had known for the last 3 years that I have moved to TX. Despite that, he was careless to put my AR address on my ID cards after repeated reminders. In December 2020, I reminded him again that my ID cards were showing incorrect AR address, and heard nothing back. After giving him my credit card info in Feb 2021, I did not receive my cards so I emailed him AND his assistant Juliana on 3/11/21 asking for my updated cards. Again, I heard nothing back.

On the day of the accident, I made 5 attempts to connect with him from the location of my accident and failed. When he finally spoke to me he told me the insurance had lapsed due to non payment. I reminded him about the phone call in Feb where he took down my credit card info. He stated forgot to run my payment on Feb 9th after getting my card information. My follow up email on 3/11/21 about the updated address on ID cards should have prompted him but I got no response for that.

I tried to talk to him and he admitted he forgot but took no responsibility for this. I called Shelter's customer service multiple times and also spoke to the district manager who promised to resolve this matter but he disappeared as well. I have emails and recorded phone calls to prove everything I am claiming.

I wrote to Ben one last time on March 25th to give him an opportunity to resolve this but he has not responded to any of my communication since.
I had to come up with the money to fix my car and the car rental for over a week out of pocket. The mental stress this has caused me and the financial burden is inexplicable.

Candice A.

5/5

I have have used Ben as my insurance agent for around 10 years now. I have referred many of my friends and family to him as well. He is always helpful and answers any questions I have now.

Tylor B.

5/5

I’ve done business with Ben for several years now and it’s been a great experience! One of the nicest guys I know and always happy to help me in whatever way he can.

Pamela H.

5/5

I highly recommend Ben and Shelter Insurance. Ben responds quickly and is always ready to help. Great experience!