Sharefax Credit Union - Cincinnati, Ohio

Sharefax Credit Union: A Comprehensive Overview

Sharefax Credit Union stands as a dedicated financial institution serving the Cincinnati, Ohio, area and beyond. Located at 604 Ivy Gateway, Cincinnati, OH 45245, Sharefax offers a wide array of financial services tailored to meet the diverse needs of its members. With a long-standing history and a commitment to community development, it has cultivated a reputation for personalized service and competitive rates. The Phone: 37532440 number provides convenient access to their team, while the Website: sharefax.org offers a wealth of information and online banking capabilities.

Specialties and Services

Sharefax Credit Union specializes in providing comprehensive credit union services. These typically encompass savings accounts, checking accounts, loans (including auto, personal, and mortgage), and certificates of deposit (CDs). They pride themselves on offering accounts with easy-to-understand features and competitive interest rates, fostering a sense of trust and transparency with their members. The institution’s focus extends beyond simple banking – they actively engage in programs designed to promote financial literacy and support the economic well-being of the communities they serve.

Location and Accessibility

The physical location at 604 Ivy Gateway is easily accessible, featuring a drive-through for convenient transactions. Furthermore, Sharefax Credit Union demonstrates a strong commitment to inclusivity by providing a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all members can comfortably utilize their services. This dedication to accessibility underscores their values and commitment to serving the entire community.

Customer Feedback and Reputation

Sharefax Credit Union consistently receives positive feedback from its members. As evidenced by 80 reviews on Google My Business, the average opinion is a highly respectable 4.9/5. These reviews frequently highlight the efficiency and friendliness of the staff, particularly individuals like Marci, who are consistently praised for their exceptional service. Marci's dedication, as described by one customer, exemplifies the commitment to personalized attention that characterizes the Sharefax experience. She is seen as a central point of contact and a reliable source of information, contributing significantly to the positive member experience. The feedback suggests a culture of employee engagement and a genuine desire to build strong, lasting relationships with customers.

Key Features and Benefits

• Competitive Rates: Sharefax consistently offers attractive interest rates on savings accounts and CDs, helping members maximize their returns.
• Personalized Service: The credit union’s approach emphasizes individual attention and tailored solutions, fostering a sense of partnership with each member.
• Convenient Access: The drive-through facility and online banking platform provide ease of access to financial services.
• Community Focus: Sharefax actively supports local initiatives and programs, demonstrating a commitment to community development.
• Financial Education: They often offer resources and workshops to promote financial literacy and responsible financial management.

Further Information

For more detailed information about Sharefax Credit Union, including account details, loan options, and community involvement, it is recommended to visit their website at sharefax.org or contact them directly at 37532440. Prospective members can also explore the Google My Business listing for additional reviews and customer testimonials. The credit union’s commitment to customer satisfaction and community engagement makes it a valuable resource for individuals and families seeking reliable financial services.

The emphasis on accessibility, combined with the consistently positive customer feedback, paints a picture of a credit union that prioritizes both its members’ financial well-being and the broader community it serves. They appear to have cultivated a loyal customer base through a combination of competitive rates, personalized service, and a commitment to creating a welcoming and accessible environment. The consistent praise for staff members like Marci underscores the importance of individual dedication and responsiveness in delivering a positive customer experience.

👍 Reviews of Sharefax Credit Union

Steve M.

5/5

Marci waited on me today to open a new certificate of deposit .She was pleasant and efficient as always. I have been a Sharefax customer for nearly 25 years and appreciate their easy-to-understand checking account and competitive rates.

Tomie F.

3/5

If it weren’t for Marci I wouldn’t know anybody works there. She is basically the only person I ever see out front. I do have to give Marci credit. She knows what she’s doing and she gets it done fast. I really appreciate her.

Edward H.

5/5

Loan officer Graham Lang provided EXCELLENT customer service and support to me regarding my auto loan. I can’t thank him enough! He provided very clear answers to all my questions and followed through with everything he said he would. Thanks Graham!!

Kathy M.

5/5

Marci was very helpful and friendly especially since I had never gone to that location. She was great!

shirley F.

5/5

Marci is always so helpful when I come see her. She is so knowledgeable about everything!

Becky T.

5/5

Marci was very patient and answered all my questions with ease and a smile on her face. She made you feel important.

Phyllis J. G. L.

5/5

Just visited sharefax yesterday Marci did an excellent job as she always does. Efficient quick gets the job done and explains everything I need to know.

Mark H.

5/5

I opened up a savings account for my grandson yesterday and had great service from Sarah at Ivy Trails. She is courteous, friendly and has a great smile.