SECU Credit Union - Berwyn Heights, Maryland

Okay, here’s a comprehensive overview of SECU Credit Union, presented in a formal and helpful manner, designed to be informative and persuasive:

SECU Credit Union: A Reliable Financial Partner

For individuals and businesses seeking a dependable and community-focused financial institution, SECU Credit Union stands as an excellent choice. Located at 6011 Greenbelt Rd, Berwyn Heights, MD 20740, SECU offers a wide range of services designed to meet diverse financial needs. Their Phone: 8008797328 number provides convenient access to their representatives, and their Website: secumd.org is a valuable resource for detailed information and online banking capabilities.

Specialties and Services

SECU distinguishes itself as a credit union, prioritizing its members’ financial well-being. They offer a full suite of banking services, including convenient ATM access, traditional bank services, and specialized business banking service options designed to support entrepreneurial ventures. Furthermore, they provide access to experienced financial consultants who can offer personalized advice and guidance on budgeting, saving, and investment strategies. The availability of a drive-through adds to the accessibility and convenience for members.

Key Features and Accessibility

• Wheelchair Accessible Entrance & Parking: SECU demonstrates a commitment to inclusivity with a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring that all members can comfortably access their services.
• Cash Advance Option: Members can utilize the cash advance facility for immediate liquidity needs.

Member Feedback and Reputation

SECU has garnered a significant number of reviews on Google My Business, currently holding an average opinion of 3.6/5. These reviews consistently highlight positive interactions with staff and emphasize the institution’s commitment to excellent customer service. Anecdotal evidence suggests strong relationships are fostered between staff and members, creating a supportive environment. The emphasis on personalized attention and proactive assistance seems to be a recurring theme.

Contact Information and Further Resources

To learn more about SECU Credit Union, visit their website at secumd.org. This platform provides access to account information, loan applications, and a comprehensive FAQ section. Members can also contact them directly via phone at 8008797328. The Berwyn Heights branch is readily accessible and known for its safe and welcoming atmosphere.

Recommendation

Considering the combination of comprehensive services, accessibility features, and consistently positive feedback, SECU Credit Union represents a strong and trustworthy financial partner. For individuals and businesses seeking a credit union that genuinely values its members, we strongly recommend exploring their offerings further through their website: secumd.org. Don’t hesitate to contact them directly to discuss your specific financial goals and discover how SECU can contribute to your financial success.

👍 Reviews of SECU Credit Union

Yemi

5/5

I’ve been a SECU member since early 2000s. I’ve visited several different branches and this has become one of my favorites. Customer service is generally good. The location is also safe to visit. The new assistant manager Eric is great. He looked out for me today and provided great customer service! Thank you for being compassionate and understanding!

ANA W.

1/5

I don't understand the point of the check in desk. They take multiple people at once. Recipe for disaster! Man behave said he wasn't gonna step up until I was finished my transaction. I thanked him, my information is my business.

As well they are quick to usher you to the phone teller instead of gaining all the totality of the issue. Which I went back between two different tellers.

I I.

2/5

I made the mistake of confirming a fraudulent charge in November 2024 - which apparently happened to several customers, and consequently left me stranded without access to gas money. This was the closest branch and their card printing machine is broken.

Don't confirm a fraudulent charge until you withdraw your money first.

Hassan J.

1/5

I’m currently in Madagascar stranded because two women who I spoke with on October 4th in the afternoon did NOT enter in my travel plans. I double checked on Saturday while in transit and saw their error and tried to correct in myself online before my final flight and tried to correct it but apparently it didn’t go through…. Been with secu for over 10 years and honestly this location is the only incompetent one

Toyin O.

5/5

It's quite a cherished bank with comfort, reliability, quality and swift services at all time accuracy and satisfaction.

David B.

5/5

Arrived without an appointment but was able to get service. The teller services were available without a line and there was a slight wait for an in person assistance. Appointment are highly recommended

Maria O.

1/5

Jainaba Saidy attended me so bad like as if I was begging for money and I have been a member for 30 years.

Jaye

1/5

Worst credit union ever! Systems are old & antiquated. It’s rare that you’ll find a knowledgeable employee. Took me 5 phone calls & 2 branch visits to update email address & access online banking. Now for some reason their new credit card system keeps reversing my payments. The issue has not been explained to me and has now caused my acct to be past due, although I’ve made two payments within 2 weeks. SECU’s error has now caused a negative impact on my credit bureau accounts. I’m livid! I’m cutting all ties with this bank.