SDCCU North Park Branch - San Diego, California

Frank B

I used to brag about this place, not anymore! Speak to Your customers/account holders with a little more dignity and respect and do Your best to not insult their intelligence. Without them, there wouldn't be a brach for You to work at.

Chad Atkins

Steer clear of this place. This bank is garbage and treats it’s customers like trash..The North Park branch on University is awful. There are much better local banks to choose from.

Loc'd And Loaded

DON'T PUT A DIME IN THIS BANK.
This has been the worst experience I've ever had with a bank. If you love to travel, this isn't the best bank to use. My money has been compromised on two separate occasions. On Monday, I had my card blocked today, my secured card got unblocked, and over $1,000 is being compromised. I was never notified to see if I approved of my card being freed. Identity Theft Protection is just a fancy word for text messages. They'll send you a fancy text message asking you about charges. The 24 hr service isn't any good because they're limited on what they can see on their end. When I return to San Diego, I'm closing both accounts. Your money isn't safe.

Jessica Flores

Worst credit union ever! Service is horrible, the app is not user friendly at all, scheduled payments don’t go through properly and the loans are are the worst. Don’t use this bank.

Kerry Dunne

This credit union touts itself as better than the big banks when in actual fact they are far worse. They charge fees for absolutely every service, their support team only works business hours, they offer no over draft facility. I was $10 short on the day my car payment went through so they declined it and charged me $27 !!!! It was just a question of one too many things coming out at the same time right before pay day and they charged me double what I was short and actually pulled it out that day so then I was $37 short! Also transactions take days to go through on my account. When I pay off my credit cards my credit card says payment confirmed but it doesn't actually deduct out of my account for almost a week which leads to situations like the above when I think everything has cleared but it hasn't. Worst bank ever.

Kathy Velasquez

Unfortunately customer service can be hit or miss. I usually don’t look forward to having to see a teller. Never know if they’re going to be in a good mood or not. I wish all their ATMs had an option to choose the denominations when you withdraw. I think the only pleasant thing about coming here is the female security used they have. She’s really nice.

S A Chasen

Really don’t understand the point of banking here. I opened an account at the North Park Branch. I tried to get access to my accounts by either thru the phone app or their website. I was extremely disappointed in both, to say the least. The website reminds me of Windows 95, Really! I kept getting error messages that my computer was blocking their cookies, every time I logged in. Try transferring funds to an outside financial institution, it’s a joke. The phone app is terrible. They need to hire away someone from BofA or Chase Bank with some urgency to assist them to upgrade their online systems so their customers can experience a 2019 website with upgraded phone apps for Apple and Android as well!
*READ THIS* I closed my account based on this experience only. When I went to close the account, I was assisted by the representative “Jasper”. He is fabulous and should be promoted at some point, he completely understood the issue. I will not be back.

Louis Cedarholm

An associate at this branch helped me get into a loan to boost my credit score! They were patient enough to explain several times how the loan would work and even set up an automatic payment for me!

The customer service at this office can be hit and miss. I will still give a strong five star rating because SDCCU is the best credit union!