SchoolsFirst Federal Credit Union - Cerritos - Cerritos, California

Jay

Horrible experience here. I am a new member that was considering bringing all of my assets over to this credit union but nvm. This branch ignores you or treats you just like another number like the big banks do. Please avoid this branch and credit union if possible. Canceling everything immediately. And no I don’t want a generic response to call you guys to talk about it. Please bank with Navy federal if you guys can!

onyeka

Really great customer service from Katelyn. Patiently helped resolve issue with enthusiasm and positivity. Always choosing Schools First!

Ricky Mqz

Tellers are friendly but when there is a long line they should limit their conversations to a minimum, too much unnecessary friendly conversation, only 1 person infront of me and it took way longer than it should.

Abril Alexandra

The ATM here ate my deposit and didn’t even give me a receipt. I’m absolutely tearing my hair out trying to solve this with my own credit union, who has to conduct their own investigation into what occurred here. I even called their customer service line to ask for advice on what to do, and they told me that even if I came into their branch to ask for some type of record that I had used their ATM to deposit cash, they would not be able to help me as they do not handle anything to do with their ATM systems. I deposited hundreds of dollars last week, which I desperately needed in order to pay for my rent (due now)!!!

How can this even be possible?!

Kasandra Perez

Big thank you to Larain for helping out my grandmother Linda. I live half way around the country and can’t help out like I want to and she showed top notch customer service and really helped her out so thank you!

Aaliyah Gonzalez

BEST BANK EVER!!!!! I’m 19 years old barely getting my first car with the help of an auto loan. SchoolsFirst had my back! Great interest rate with the most whole hearted, honest, best advising employees!!!!!! Latoya and Javier helped me so much through my process and I’m very grateful!! Both made me feel like I was talking to family! THANK YOU SO MUCH!!!!

Venus Vulpes

Banked with Schools First for 14 years, and never have they disappointed. Staff always makes me feel like they have my back. I moved to the east coast 8 years ago and me + my partner are taking out a loan to buy a car for the first time, and they are able to help me from all the way back home. You really can’t beat them.

Margarita Laveaga Martinez

This Credit Union has been my credit union for almost four decades.

The Credit Union Staff has always gone above and beyond during these many years and the staff has been compassionate and helpful especially while undergoing cancer surgeries as well as my husband's lengthy illnesses and after his demise.

This is definitely the best Credit Union that anyone can have and I completely recommend it!

Keep up the good work!

Sincerely,
Margarita Laveaga Martinez, M.A.