Reggie Harris - State Farm Insurance Agent - Oxon Hill, Maryland

Jewell T.

Mr. Reggie Harris made me feel like a valued consumer. I had one unpleasant encounter over the phone Mr.Harris personally reached out to me
He was very professional
Diligent and respectful His leadership skills spoke volume to me. 👍🏽
He expressed compassion and truth
in the situation that had occurred for a person to take time out of their day to reach out to me, Means
a lot
He cares about his customers as well as his staff
Mr.Harris this is for you 🏆🤝🏽

Walter J.

Today I had a Great experience with Ms. Lynette Jones. She was very attentive and personable.

I’ve never been to the Office and have no Idea how big it is but it certainly has a “Mom and Pop Shop” Vibe.

Richard C.

Ms. Lynnette Jones gave me a reason to smile when I really didn’t have a reason to due to an awful customer experience I had one day prior on the phone with one of her office staff named Tiffany. Even though I was still upset that I wasn’t given the opportunity to take care of business and make changes on my account because I was left on hold over a half hour after speaking to Ms. Tiffany but she didn’t give me a call back until after hours and when I asked another question she put me on hold again tying up both of my lines because once she finally decided to call me back I answered while still on hold with her on the other line.

Subsequent I missed my tela health appointment call with my doctor because Ms. Tiffany decided to put me on hold again while already having my first call on line with her and she never came back or called back yesterday after I had to disconnect basically never really got anything accomplished by just asking simple questions about my account status and payments.

Therefore I’m not pleased with that type of conduct or interaction I am appreciative of the service that I received today from Ms. Lynnette Jones.

Sincerely,

Unhappy Customer

Kitt K.

Lynette has provided information to me in a timely manner. Service is very important these days and she delivered outstanding service. I had to move and needed changes on my rental policy. Everything was completed in a timely manner and she went the extra mile and reached out to my property to ensure the information was accurate. Thank you!!! This is the reason why No! Company can convince me to leave State Farm.

Dr. S.

Ms. Lynette Jones is very pleasant, highly professional, and extremely helpful. I needed to obtain replacement documents for my auto renewal notifications, which were received in an illegible condition due to being delivered during a severe thunderstorm. Ms. Jones pulled up my vehicle insurance policy information and sent me printable PDF files for both of my vehicles within 5 minutes of my request. As a customer service representative in another profession myself, I would like to acknowledge Ms. Lynette Jones for her exceptional customer service!

Mike P.

Lynette Jones has the perfect blend of professionalism and charisma as a State Farm agent. Each time I called she's been able to provide a clear explanation of costs and services, process payments, and do it in a way that makes you feel like you're dealing with family. Her customer service skills are impeccable. She is definitely a 'Shining Star' on your team!

Expensive T.

Tiffany Brooks is the best - hands down!!!! She makes you feel like family and you know from the conversation and her actions that she’s thinking about your best interest and not just trying to get you off the phone. I highly recommend Reggie Harris’ State Farm and have told all of my family and friends where they should go for good service and reasonable prices. She actually took the time out to educate me about how insurance works - trust me, unless you’re in the business or have a good agent like this one - you have no idea! Thanks Reggie for assembling such a dynamic team.

Armani J.

I am so pleased with the service and professionalism I received with this office. The staff was very
knowledgeable and informed. Mackinley and Aaliyah are always very warm, welcoming and they get back to me about my requests. Tiffany and Maria are always there to answer any of my questions and solve ALL of my insurance issues no matter how complex. Reggie is very involved in the community and takes an old school approach when dealing
with customers. He stands behind his word and follows through on his obligations. I wouldn’t trust any other agency to manage such important things in my life. ❤️❤️❤️❤️❤️