Redwood Credit Union - American Canyon, California

Redwood Credit Union, located at Address: 406 Napa Junction Rd Suite 126, American Canyon, CA 94503, United States, is a well-known financial institution that offers a variety of services. With Phone: 7075454000 and Website: redwoodcu.org, this credit union has made it easy for members to access their accounts and get in touch with any questions or concerns.

Redwood Credit Union is a bank, ATM, credit union, financial planner, investment service, mortgage broker, and mortgage lender. They offer a wide range of financial services, making them a one-stop-shop for many individuals and families. From checking and savings accounts to loans and investment services, Redwood Credit Union has something for everyone.

In addition to their financial services, Redwood Credit Union is also wheelchair-accessible, with a wheelchair-accessible car park and entrance. This is just one of the many ways that they make their services accessible to all members of the community.

Redwood Credit Union has received 20 reviews on Google My Business with an average opinion: 3.2/5. While some reviewers have had positive experiences, others have noted areas for improvement. However, overall, Redwood Credit Union is seen as a reliable and trustworthy financial institution.

If you're looking for a new financial institution, Redwood Credit Union is worth considering. With their wide range of services, convenient location, and commitment to accessibility, they have a lot to offer. To learn more, visit their website or give them a call at Phone: 7075454000. Don't hesitate to reach out and see how they can help you with your financial needs.

Reviews of Redwood Credit Union

Katrina Davis

1/5

Very rude and discriminatory from all bank employees. I had a appointment and was told to have a seat. Several bank employees walked past and spoke to other customers in spanish that came in after me and didn’t have a appointment. People walked in the door and was helped immediately they was not told to have a seat and the whole time there was spanish speaking all around I felt uncomfortable and out of place so I politely got up and left to never return again. This treatment is done in Napa but American Canyon is not that.

Shhimr

1/5

Very unfriendly staff, I was there for my appointment. Felt like the guy who was assisting me was not happy to see me there. He was not responding to any of my question or clearing any of my doubts. He said you can call customer care or do fill application online. So my question is, why you have a branch there. I don’t understand .
I have a banking with Wells Fargo from multiple years. There customer service is excellent. They are well trained professionals.

Moni B

4/5

Beautiful Customer service. No one is perfect but they are very close. I just started and I felt like a lovable Family member. Dunkin Donuts was a great place to celebrate my being a new Member. No complaints yet. ?

Paolo Sol Cruz

1/5

I've heard and read good things about RCU. I went ahead and proceeded to work with them in getting a personal loan. The Website will have you fill out an application online, saying someone will get back to you in the next 48 hours. Nothing. Just got declined for no reason and no communication from a banker. The next day at end of day, A banker by the name Jesus V. reached out to say that this can be underwritten and turned. I was told to review the rates and call him back the following day. 5 days, 8 missed calls and 3 voicemails later, NOTHING. Wasted my time. Adversely recommended Redwood credit union. If you do go, don't work with Jesus, totally wasted my time and credit.

Carolyn Reid

1/5

Professional but incompetent. I called to find the criteria to open a saving account for mother and I was told a valid passport or DL and SSN.
I presented a valid passport and SSN and she was denied an account. I called a Redwood representative to file a complaint and verify the documents needed to opened an account and of course the representative was shocked. I received an appointment to open an account over the phone by another branch. I could have argued my point but who wants to do business/ bank with an incompetent team. Very poor first impression.

Mora “GOD of THUNDER” Napoleon

1/5

This location does not have coins or smaller bills at all; the only cash you can get is through the ATM. Was really excited that there was finally going to be a branch next to me only to be disappointed that I can't even get laundry money here. Seems like kind of a pointless location. Should just be a stand alone ATM not take up a whole building considering it isn't a real banking location.

Chris Harrod

2/5

Great that there’s one in closer to me in Benicia. the three ATMs are nice as well but to eliminate all services from the counter that the ATM supplies is a mistake in my eyes. I guess it’s like the iPhone taking the home button away, maybe I’ll get used to it or maybe I’ll long for it to come back. Been here twice and it’s a pain to deposit any significant amount of cash.

Ted Melvin

2/5

The staff seemed nice at first but it seems like a bunch of inexperienced kids working here, made an appointment to get a bunch of things done but apparently after an hour they kick you out. Dude also made a ton of mistakes I had to fix later online.