Pumphrey - Hamel Insurance - Massillon, Ohio

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Pumphrey - Hamel Insurance

Pumphrey - Hamel Insurance is a reputable insurance agency located in Massillon, Ohio, United States. With a focus on auto, home, and life insurance, they have been providing reliable coverage solutions for clients across the region for many years. Their commitment to exceptional customer service has helped them earn a strong reputation in the industry.

The agency is owned and operated by Kendra Hamel, who has built a dedicated team of insurance professionals. Together, they work tirelessly to understand the unique needs of each client and provide tailored insurance plans that offer comprehensive protection at competitive prices. Whether you're looking to insure your vehicle, home, or business, Pumphrey - Hamel Insurance has the expertise to help you make informed decisions.

One of the key strengths of Pumphrey - Hamel Insurance is their personal touch. Clients consistently praise the agency for its friendly and knowledgeable staff, who go above and beyond to ensure a smooth and stress-free insurance experience. Many customers have expressed their appreciation for the agency's commitment to clear communication and transparency, making them feel confident in their insurance coverage.

In addition to their exceptional customer service, Pumphrey - Hamel Insurance is also committed to accessibility. The agency offers wheelchair-accessible parking, making it easier for clients with mobility challenges to access their services. This attention to detail and inclusive approach sets them apart from many other insurance providers in the area.

With an impressive 4.9 out of 5-star rating based on 42 Google reviews, it's clear that Pumphrey - Hamel Insurance has consistently delivered top-notch service to its clients. Many reviewers have noted the agency's professionalism, expertise, and dedication to client satisfaction, making it easy to see why they have earned such high praise. If you're in the market for auto, home, or life insurance, Pumphrey - Hamel Insurance is definitely worth considering.

Address: 956 1st St NE, Massillon, OH 44646, United States
Phone: 3308373848
Website: pumphreyhamelinsurance.com
Specialties: Auto insurance agency, Home insurance agency, Life insurance agency
Other points of interest: Identifies as women-owned, Wheelchair-accessible parking lot",
"summary": "Pumphrey - Hamel Insurance is a highly-rated, women-owned insurance agency in Massillon, OH, specializing in auto, home, and life insurance with exceptional customer service.",
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👍 Reviews of Pumphrey - Hamel Insurance

J A.

5/5

I’ve had a great experience working with Kendra and her team. They’re knowledgeable, friendly, and always provide excellent service. They really care about helping their clients and making sure everything is explained clearly. I definitely recommend them to anyone looking for a trustworthy and professional insurance agent.

Michelle W.

5/5

Kendra and her staff are always friendly and able to assist when you need something. Very nice to work with. They go above and beyond.

Scott

5/5

I called at 4:50 on a Friday afternoon to discuss switching my insurance to Erie. Kendra answered the phone and we did not end our conversation until 6:20. She was very patient with me and I never felt rushed. She answered all my questions and got things ready for me to come in the following Monday morning to sign the papers. On Monday morning I went into the office and met with Kendra. Once more she never rushed me but treated me as if I was the only task she had that day. I don't think too many would show such a willingness to stay so late on a Friday evening, but Kendra did. I must also add that I find her to be honest which is a characteristic I highly value.

David M.

5/5

When it comes to customer service, Kendra is A+. Not only did she go out of her way to explain multiple times my policies but also took the time to try and find me the best rate. I deal with hundreds of people a week and it's hard to find customer service now a days. I can't say enough about Kendra and how I felt like everything was taken care of and in place. Much respect for her and the company. I'll be referring friends and family to her.

April R.

5/5

Kendra and her team were quick to get me my quote, and came in cheaper than I was paying. I would recommend her to all of my family and friends. Thank you for being amazing, and bringing a great smile to Massillon.

Lewis S. G.

5/5

Exceptional service! "Above and Beyond"....and even better than that! The best insurance agency you will ever find...and Kendra and her staff make you feel like part of the family. I am delighted with everything!

Matt S.

5/5

Kendra and team are wonderful! They spent time with me to understand my life and my needs, to ensure I had the right level of coverage. With Pumphrey-Hamel you get top not customer service along with great rates!

Evelyn M.

5/5

Recently my son needed to file a claim due to an auto accident. Our experience could not have been better, both with the agency itself and Erie insurance. Everyone was so kind and respectful! As a long time customer of Pumphrey-Hamel, I highly recommend!!