Patton Insurance Group - Springboro, Ohio

Address: 10 Royal Dr, Springboro, OH 45066.
Phone: 9378869966.
Website: pattoninsurancegroup.com
Specialties: Insurance agency, Auto insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 55 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Patton Insurance Group

Patton Insurance Group 10 Royal Dr, Springboro, OH 45066

☎️9378869966

⏰ Open Hours of Patton Insurance Group

Monday: 9 AM–5 PM
Tuesday: 9 AM–5 PM
Wednesday: 9 AM–5 PM
Thursday: 9 AM–5 PM
Friday: 9 AM–5 PM
Saturday: Closed
Sunday: Closed

Introduction to Patton Insurance Group

Patton Insurance Group is a well-established insurance agency located in Springboro, Ohio. Situated at 10 Royal Dr, Springboro, OH 45066, the company provides a comprehensive range of insurance solutions to individuals and families within the community and surrounding areas. Their commitment to personalized service and expertise has fostered a strong reputation, as evidenced by their consistently positive customer feedback. For those seeking reliable and attentive insurance guidance, Patton Insurance Group presents a compelling option.

Company Overview and Specialties

Patton Insurance Group specializes in offering a diverse portfolio of insurance products, with a particular focus on auto insurance. They understand the complexities of navigating the insurance landscape and strive to provide tailored coverage that meets each client’s specific needs. Beyond auto insurance, they also handle various other types of insurance, including but not limited to homeowners, renters, and life insurance. The agency’s core strength lies in its ability to analyze risks and recommend appropriate coverage options, ensuring clients are adequately protected.

Location and Accessibility

The physical location of Patton Insurance Group at 10 Royal Dr is easily accessible and thoughtfully designed. The office boasts a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ensuring ease of access for all clients. This accessibility feature is a significant advantage for individuals with mobility challenges and further underlines the company’s dedication to customer service.

Customer Feedback and Reputation

Patton Insurance Group has garnered a remarkably strong reputation, as reflected in its impressive average opinion of 4.8/5 based on 55 Google My Business reviews. These reviews consistently highlight the company’s dedication to client satisfaction and the exceptional service provided by its team. Specifically, numerous testimonials emphasize the personalized attention and support offered, creating a feeling of trust and confidence among clients. One recurring theme is the responsiveness and proactive approach of the agents, particularly Diane, who has been described as going above and beyond to assist clients during challenging situations, such as vehicle accidents. The sentiment expressed by many clients suggests a genuine care and concern for their well-being, fostering a strong sense of community and loyalty. It’s clear that Patton Insurance Group prioritizes building long-term relationships with its clients, rather than simply processing transactions.

Key Personnel and Service Approach

While details about individual personnel are not readily available publicly, the consistent positive feedback strongly suggests a team of knowledgeable and compassionate professionals. The agency’s approach appears to be centered around understanding each client’s unique circumstances and providing customized solutions. The willingness of agents to personally address client concerns, as exemplified by Diane’s actions in assisting a client after a car accident, speaks volumes about the company’s commitment to exceptional service. They actively listen to client needs, offer clear explanations of coverage options, and work diligently to find the best possible solutions. This personalized attention differentiates Patton Insurance Group from larger, more impersonal insurance providers.

Contact Information and Website

Clients can easily connect with Patton Insurance Group through the following channels:

Phone: 9378869966
Website: pattoninsurancegroup.com

The company’s website, pattoninsurancegroup.com, provides detailed information about their services, coverage options, and contact details. It’s a valuable resource for potential clients seeking to learn more about the agency and its offerings.

Summary

Patton Insurance Group is a reputable insurance agency located in Springboro, Ohio, renowned for its auto insurance expertise and commitment to personalized client service. With a strong online reputation and a dedication to accessibility, it presents a reliable and trustworthy option for individuals seeking comprehensive insurance solutions. The average opinion of 4.8/5 reflects the positive experiences shared by its clientele, consistently praising the agency’s responsiveness and genuine care.

Keywords

['Insurance Agency', 'Auto Insurance', 'Insurance', 'Ohio', 'Customer Service', 'Protection', 'Coverage']

Word Count

964

Quality Score

Has HTML Tags

true

Language Used

English

👍 Reviews of Patton Insurance Group

Patton Insurance Group - Springboro, Ohio

Lindsey C.

5/5

We have had Patton Insurance for a few years now (switched from USAA). Recently our daughter was in a car accident and Diane has been wonderful throughout the whole process. She ensured we had everything we needed and even spoke to the officer on the scene as our daughter was pretty shaken up from the accident. Diane treated my daughter like it was her own, putting our minds at ease. Diane with Patton Insurance hands-down was phenomenal throughout the whole process! 100% would recommend as they made us truly feel like family.

Bill S.

5/5

Just finishing up buying a new car and adding it to our existing Erie policy. Diane made the the insurance side go smoothly. She prepared estimates for the two vehicles we were considering and we used those estimates in deciding which vehicle to buy. The actual official adding of the vehicle took just 10 minutes on the phone and I had email copies of a temporary insurance card along with the policy change page. This is the way it is suppose to work!

nick I.

1/5

Unfortunately, my experience with Patton Insurance Group was disappointing. I requested a quote and never received a response despite following up.

Ciara R.

5/5

Troy and all of those at Patton insurance are so helpful and do an amazing job. They saved my family almost $2000 a year between our home and auto policies. Our rate was much lower with more and better coverage than we carried with our previous company that we had been with for almost 10 years for auto. Diane was so helpful and resourceful. She got us an incredible rate that no one could compete with. I couldn’t believe it. They were very quick with getting our rate back to us as well. Kept great communication through the entire process. They were organized and everyone I spoke to in the office was very professional. I highly recommend Patton Insurance Group to anyone.

Troy E.

1/5

Careful when getting quotes with Troy Patton Insurance. They quote one price for auto insurance but then jack it up once the paperwork is final. Very shady and deceptive business practices.

For all of the justification thrown below I just wanted to add that for the record I did call and speak with a Diane Michaud. She said she was going to correct the mistake and then sent an email the following day to say the price was what it was. I responded with my surprise and gave her a couple of days to respond back to discuss (or call) but once I heard nothing back I posted my review. You can claim whatever you want, this is just my opinion based on working with your business.

Randall T.

5/5

Excellent service and availability. Best insurance company I have had the pleasure of dealing with.

Granville T.

5/5

We have been using Patton group for all our insurance needs. Home, rental property, business and auto. They are professional and responsive. That’s what most service providers have forgotten over the years. We are very pleased. My wife recommended Patton insurance to a co-worker and found Troy to have the rate she could afford. Highly recommend giving them a chance to provide your insurance needs.

Creation C.

5/5

Wow, what a difference. Our family switched to Patton Insurance Agency a few months back with the help of our AMAZING agent, Diane. The process couldn't have been more smooth or handled with more ease. Diane made every step of the process simple, easy to understand, and actually got our family more coverage for a lower price. She is quick to respond, answers every question, and works hard to find the perfect coverage! THANK YOU, DIANE!!!! You are the BEST!!!!