OnPoint Community Credit Union - Scappoose, Oregon

Address: 51501 Columbia River Hwy, Scappoose, OR 97056, United States.
Phone: 5032287077.
Website: onpointcu.com.
Specialties: Credit union, ATM, Bank, Business banking service, Business to business service, Car finance and loan company, Mortgage lender.
Other points of interest: On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Cash advance, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 8 reviews on Google My Business.
Average opinion: 3/5.

Location of OnPoint Community Credit Union

5032287077

OnPoint Community Credit Union, located at 51501 Columbia River Hwy, Scappoose, OR 97056, United States, is a well-known credit union that offers a variety of services. With a phone number of 5032287077, customers can easily get in touch with any inquiries or concerns. The credit union's website, onpointcu.com, provides additional information about the credit union's services and offerings.

One of the main specialties of OnPoint Community Credit Union is being a credit union, offering ATM services, bank services, business banking services, business to business services, car finance and loan company, and mortgage lender. These services make it a one-stop-shop for many individuals and businesses in the Scappoose area.

In addition to its services, OnPoint Community Credit Union also offers several other points of interest. The credit union is wheelchair-accessible, with a wheelchair-accessible car park, entrance, and seating. It also offers cash advance services and is LGBTQ+ friendly, making it a safe and inclusive space for all customers.

When it comes to opinions, OnPoint Community Credit Union has received 8 reviews on Google My Business, with an average rating of 3/5. While there is room for improvement, the credit union has a strong reputation in the community for its wide range of services and commitment to inclusivity.

Reviews of OnPoint Community Credit Union

OnPoint Community Credit Union - Scappoose, Oregon

Deb H

1/5

I had 3 accounts here and I wanted to add 3 accounts for my mother , who is disabled and can't come into the branch so I asked to set up fiduciary accounts for her. The new accounts person , looked at my trust documents and said they wouldn't be able to open the accounts because an attorney had rewritten the trust to follow Oregon Law and the bank said "show me where it says you can rewrite the trust " . Well , guess what... I hired an attorney who kept the exact same trust, but wrote that the trust now follows Oregon law. Thanks for making your customer feel like a criminal! I worked in banking for 15 years and opened plenty of fiduciary accounts for my customers and even taught my tellers how to open them. This bank is messed up! I went to another local CU who was glad to accommodate me and my mother. They didn't make her come in. My new bank is more professional and wants to serve their customer and i had a totally different experience with them.

Onpoint doesn't service their own credit cards so it takes days for a payment to show up. Forget trying to stop credit card mail from coming to your house. The credit card processor is difficult to work with too.

Then when I went to close my accounts, their printer was low on ink so it didn't print the micr encoding very well on the check. It wasn't even a negotiable instrument at my bank and I had to go back and get cash. I just found this bank to be very unprofessional in more ways than one.

They place acts like they are one of the big banks with their attitude. I'm not surprised they only have a 3 star rating.

I vote by taking my business elsewhere!

Doug Nelson

5/5

The staff is helpful and courteous. Jessie is very knowledgeable and was able to answer all our questions when is came aboard. I look forward to my jorney with OnPoint!

Sydney Mansfield

1/5

This place isn't a real bank, they don't even accept coins with cash deposits. Do not waste your time coming here, although that is probably what the teller wants so they can sit on their phones instead of helping customers.

Jasmine Gehring

5/5

Always helpful and pleasant when I come in! If I have to bring in my children they always converse with them too and they love it. Always a pleasant experience!