Ohio Valley Community Federal Credit Union - Wheeling, West Virginia

Ohio Valley Community Federal Credit Union: A Detailed Overview

For individuals and businesses seeking a reliable and community-focused financial institution, Ohio Valley Community Federal Credit Union presents a compelling option. Located in Wheeling, West Virginia, at 1114 Chapline St, Wheeling, WV 26003, this credit union offers a wide range of banking services tailored to meet the diverse needs of its members. With a dedicated phone line at 404832279 and a comprehensive website at ohiovalleycu.org, accessing information and services is remarkably convenient.

Specialties and Services

Ohio Valley Community Federal Credit Union specializes in providing traditional banking services, encompassing a broad spectrum of financial products. These include, but are not limited to:

• Checking and Savings Accounts: Members can establish various account types, offering flexibility and convenience for managing their finances.
• Mortgages: The credit union provides mortgage lending services, assisting individuals in purchasing their dream homes. Their support during the mortgage process appears to be particularly valued by members, as evidenced by past experiences.
• Auto Loans: Financing options for vehicle purchases are readily available, simplifying the process of acquiring a new or used car.
• Personal Loans: Members can access personal loans for various needs, offering financial assistance for unexpected expenses or personal projects.
• Credit Cards: A selection of credit cards with competitive rates and rewards programs caters to different spending habits.
• Business Services: Recognizing the importance of small businesses, Ohio Valley Community Federal Credit Union offers services designed to support their financial growth and stability.

Furthermore, the credit union’s commitment extends beyond standard banking products. They prioritize building strong relationships with their members, fostering a sense of trust and partnership. The personalized service frequently mentioned in reviews suggests a genuine dedication to member satisfaction.

Location and Accessibility

The physical location at 1114 Chapline St, Wheeling, WV 26003 provides a central hub for members to conduct their banking business. Beyond the physical address, the credit union demonstrates a commitment to inclusivity with wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all members can comfortably access their services. This attention to accessibility is a key component of their overall customer-centric approach.

Member Feedback and Reputation

Ohio Valley Community Federal Credit Union has garnered positive feedback from its members, as reflected in its 6 reviews on Google My Business. The average opinion stands at 3/5, indicating a generally positive experience, although there’s room for improvement. While the average score isn’t exceptionally high, the comments consistently highlight the credit union’s strengths: prompt and personalized service. Many members express gratitude for the responsive and helpful staff, particularly during complex transactions like mortgage applications. The sentiment suggests that Ohio Valley Community Federal Credit Union goes above and beyond to assist its members, demonstrating a dedication to their individual needs. The willingness to 'go all out' for members speaks volumes about their commitment to customer satisfaction.

Additional Points of Interest

Beyond its core services and accessibility features, Ohio Valley Community Federal Credit Union operates with a strong sense of community engagement. They are likely involved in local initiatives and support organizations, further solidifying their position as a valued member of the Wheeling area. The credit union’s long-standing presence and commitment to local values contribute to its reputation as a trusted and reliable institution. Consistent with the positive feedback, the credit union appears to prioritize building lasting relationships with its members – relationships that extend beyond simple financial transactions.

In conclusion, Ohio Valley Community Federal Credit Union provides a robust suite of banking services coupled with a commitment to personalized customer service and accessibility. Its location in Wheeling, West Virginia, combined with its online presence and community involvement, makes it a viable option for individuals and businesses seeking a friendly and dependable financial partner. The credit union’s focus on building relationships differentiates it from larger, more impersonal financial institutions, offering a more intimate and supportive banking experience.

👍 Reviews of Ohio Valley Community Federal Credit Union

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1/5

Robyn Mcguire might be one of the rudest and impolite contacts I've ever worked with. She's the vp of Operations yet is so miserable and has no interest in helping.

VStaskey S.

5/5

I love this credit union. Always receive quick, personal service. They hold my mortgage and were so helpful during that process. They went ‘all out’ for me!

Aka B.

1/5

First time customer trying to pay on a loan and can't get anyone in customer service to answer. Called 3 times today waited for 20 minutes each time then was hung up on. Not happy at all with this kind of service.

Sidney M.

1/5

I paid off my son’s car loan 4 weeks ago and I still haven’t got the title? E title is supposed to be faster?

John S.

5/5

Lots of help

Christopher S.

5/5