Ohio HealthCare Federal Credit Union - Dublin, Ohio

Ohio HealthCare Federal Credit Union: A Comprehensive Overview

For individuals and families in Dublin, Ohio, and the surrounding areas, Ohio HealthCare Federal Credit Union presents a compelling option for their financial needs. Located at 3955 W Granville Rd, Dublin, OH 43017, this credit union offers a range of services designed to meet the diverse requirements of its members. With a dedicated phone number at 47376030 and a user-friendly website at ohiohealthcarefcu.com, accessing information and services is remarkably convenient. The credit union operates as a credit union, emphasizing member ownership and providing personalized service.

Key Features and Services

Ohio HealthCare Federal Credit Union distinguishes itself through a commitment to member satisfaction and a broad selection of financial tools. Its core offerings include standard banking services such as checking and savings accounts, designed to cater to various financial goals. Furthermore, the credit union provides convenient access to ATM networks, allowing members to easily manage their funds. Notably, they offer a drive-through service for added convenience, reflecting a dedication to streamlining the member experience.

Accessibility and Amenities

Recognizing the importance of inclusivity, Ohio HealthCare Federal Credit Union has prioritized accessibility. The facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that individuals with mobility challenges can navigate the premises with ease. Members can also utilize the cash advance service, providing flexibility when needed. The focus on these considerations demonstrates a commitment to serving the entire community.

Community Focus and Member Feedback

The credit union’s consistent focus on member service appears to be a significant factor in its positive reputation. Feedback consistently highlights the friendly and professional demeanor of the staff. Members frequently commend the staff for their helpfulness and efficiency, contributing to a positive and welcoming environment. The shared branching network, allowing access to services in California, underscores a commitment to extending support beyond the local community. The ease with which employees assist members, as described by several testimonials, suggests a culture of prioritizing customer satisfaction. This dedication to providing a seamless and respectful experience is a cornerstone of the credit union’s philosophy. The fact that they've supported a move to the Midwest highlights their willingness to assist in significant life changes.

Service Quality and Ratings

Based on publicly available data, Ohio HealthCare Federal Credit Union currently holds an average opinion of 3.1/5 on Google My Business. This rating, while needing improvement, reflects a foundation of positive experiences for a considerable number of members. The 20 reviews on Google My Business provide valuable insights into the experiences of those who have utilized the credit union’s services. The consistently positive comments regarding the staff's helpfulness and the efficiency of transactions, coupled with the accessible facilities, indicate a strong potential for growth and improvement. The emphasis on personalized service and a welcoming atmosphere likely contributes to the overall positive perception of the credit union.

Contact Information and Website

To learn more about Ohio HealthCare Federal Credit Union and its offerings, prospective members are encouraged to visit the website at ohiohealthcarefcu.com. This resource provides detailed information about account types, fees, loan products, and the credit union’s history and mission. For immediate inquiries, members can contact the credit union directly at 47376030.

👍 Reviews of Ohio HealthCare Federal Credit Union

Family F.

5/5

If you want to be treated like a queen, come to this bank, they really know how to treat the customers with respect and kindness. Very professional service. Thank you for your service, Emilie N

Ryan P.

5/5

Moved here from out of state and needed and still use the Shared Branching service with my bank in California. What a great little bank!!!
The employees have always helped me Everytime... Fast and efficient... Thanks for making my move to the Midwest a lot smoother...

Elizabeth Z.

5/5

I've been a member (and many of my coworkers from Grant/Riverside) for almost 20 years. They have never failed me. In fact, twice they assisted me quickly & protected my accounts from hacking fraud (whch they have to lock up your account temporarily). I made a mistake on my account around Christmas years ago; they forgave me & removed the charges. They have been personal, friendly & kind- always! In fact, about 2-3 years ago, I mentioned to staff member that I thought a fraud amount was never returned to my account.This person emailed the computer tech who handles this & the funds were returned within a week. We all make mistakes. No one is perfect. Try receiving service like OHCFCU offers from Huntington bank where I was passed on through 10 people with no solution! I also was approved for a large amount of loan money due to the destruction of my rental & in three hours the money was in my account! AGAIN- try that at the large institutional banks. And many of those are closed on Saturday or are open the same hours as the credit union. Thank you OHCFCU for all the years of awesome financial care of my money!

Nicole G.

5/5

I've had nothing but positive experiences with this credit union. Every time that I have turned in a request or paperwork they have gotten back to me the same day or the next day. When fraudulent charges were made on my Visa card I called, was instructed to fill out a charge dispute form, and the charges were removed within about a week after sending the form in. Just turned in a credit increase request a few days ago and someone called me an hour later. Great customer service!

Michelle D.

1/5

Everything was great until they decide to put a hold on your account on a weekend. On hold for over an hour, only to be transferred to 5 different people who still can't fix the problem because "the bank is closed on the weekends" So I had to go the entire weekend without access to any money. I will be changing banks first thing Monday morning. This kind of customer service is disgraceful.

jim F.

1/5

Paid off a loan here. A month later, the payment was taken out of my account again, kicking that account into overdraft. When someone was contacted, it was MY fault that I didn't tell them that I didn't want them to continue taking a payment out. For a paid off loan. My fault. They then can't refund the money digitally like they took it out, but can send a cheque or cash in person. This is the most rinky-dink operation I've ever dealt with. The managers lie and spin and deflect blame. So, I'm on the hook for the overdraft fees because of their ineptitude, because I was somehow responsible to tell them to stop taking out payments for a non existent account. Stay far away from this abortion of a financial institution, nothing but grief.

Bray T.

1/5

This is one of the worst banks I have ever dealt with. Not only was my account information flagged as fraudulent activity- the purchases went through. I have been talking with multiple people to get these charges on my account taken care of but no one seems to know what they are doing. Needless to say over two weeks later the charges are still on my account and no one seems to care. I am utterly disappointed and after my account is reimbursed (who knows when that will be) I will be closing my accounts. I work for ohiohealth and this fcu gives ohiohealh a bad name and reputation. What a shame. Do not bank with them if you want your accounts safe and efficiently taken care of if they are compromised.

an C.

2/5

Been with them a long time, but only having 2 branches with very short hours is always super inconvenient. Getting a new ATM card takes at least 10 days. Would not recommend this bank. Only reason I haven't left is the pain of switching banks.