Miami University and Community Federal Credit Union - Oxford, Ohio

{
"content": "

Miami University and Community Federal Credit Union

Miami University and Community Federal Credit Union, located at 31 Lynn Ave, Oxford, OH 45056, United States, is a financial institution that has been serving the community since its establishment. With a phone number of 513-523-8888 and a website at muccu.org, they are easily accessible to their members.

The credit union specializes in providing financial services to members of Miami University and the surrounding community. Their specialties include being a credit union and offering ATM services. In addition to these core services, they also offer a drive-through option and have wheelchair-accessible facilities, including a car park and entrance.

Regarding opinions, this company has received 27 reviews on Google My Business, with an average opinion rating of 2.4/5. This feedback provides a glimpse into the experiences of those who have used their services and helps potential customers make informed decisions.

In summary, Miami University and Community Federal Credit Union is a financial institution that offers a range of services to its members, with a focus on the Miami University community and the surrounding area. While their reputation on Google My Business is mixed, with an average rating of 2.4/5, they provide essential financial services and have made efforts to accommodate individuals with disabilities.

",
"summary": "Miami University and Community Federal Credit Union is a financial institution serving the Miami University community and the surrounding area, offering credit union and ATM services, with mixed reviews on Google My Business.",
"keywords": ["credit union", "Miami University", "ATM", "financial services", "drive-through", "wheelchair-accessible"],
"word_count": "400",
"quality_score": "7",
"has__tags": "true",
"language_used": "en"
}

👍 Reviews of Miami University and Community Federal Credit Union

Yemoni H.

1/5

I'm a graduate of Miami University '12. This was one of my first credit cards and for years I'd been trying to get some sort of increase, but it continually fell on death ears. I had that trade line open since 2008 and now it's been closed. No warning no nothing. I'm not sure what current students should do but I'd definitely suggest going with a traditional banking institution that knows how to maintain accounts and keep your trade line open.

SUMIT S.

2/5

Called the person responsible for handling vehicle titles for a duplicate vehicle title that was urgently needed. Even though the vehicle was paid off 16 years ago, Ohio DMV says that their records show that the lien holder is the credit union! Called them yesterday for a duplicate copy and also the lien release. She said she would call back in 30 minutes but didn't. Called her back after 4 hours and was told that she'd left for the day. I need this title urgently so called several times today. No one would answer so I left a message and no one has yet responded.

Anna S.

1/5

Rude and incompetent. I wish I could support this small business but every interaction is exhausting. I called to ask a very simple question about the credit union's website. Employee told me to "google it," and continued to be incredibly condescending. Also, I get off of work at 5 and work Saturdays, but I got off a little early and stopped by to deposit a check. It was 4:52 and I apologized, saying I would be quick. Instead, the teller just put up the big CLOSED sign in the drive through window, and walked away. Absolutely terrible people working here.

Jerry Y.

4/5

While I wish they were large enough to have access to modern financial mobile apps such as Apple Pay, they have upgraded their online tools in the last year which is a huge improvement! Solid financial institution and always helpful when we have questions or needs. Been with them for over five years.

Jan C.

1/5

I have banked here for 22 years. The Lynn St branch is so rude. No more, thank you or anything else. Complete silence from drive thru attendant! I checked capsule to be sure I didn't need to sign and return paperwork. Push the button and just walk away

Nancy F.

5/5

We love the credit union. As a nonprofit they truly exist to help people and they have been there for us during emergencies, buying and selling a home, for a car loan, building our credit, etc. 100% of the staff have been warm and kind to us for many, many years. I consider them a core part of our community and feel as if the staff are friends. I've even noticed that when new staff are hired the training process is outstanding/new people are supported and become great at their jobs quickly. Thanks for everything Miami Community Credit Union!

Ricardo M.

1/5

This is the worst bank if you use any ride share apps, or money transfer apps. They put a 48hr holds on all of those transactions. If you get money at night, or on the weekend, for a emergency,which is the point of these apps, you cant use it until they open, or 48hrs later. Its a old antiquated system, and they are not doing anything to update it. Sending cash also puts a hold. Several times I could not get food for my family, or myself, because the home basically put my account in the negative. The money was already deducted, but the hold doubled that. I've spent an hour calling and no one is answering. Do not use this bank, if you do anything other than cash and in person card payments.

Tommy P.

1/5

Don’t do anything to assist an any problems, always say there isn’t anything I can do. Worst customer service I have ever seen. Can’t wait to be able to switch banks