M.D. Atkinson Co, Inc. - Bakersfield, California

Jan L

* Update....If they rip you off, stay on them. They sent a 2nd cheque weeks later with the remainder of what they owed me my minus $95 for a carpet clean. The carpets were left immaculate but I let this go. I doubt they actually cleaned them as they were NOT cleaned prior to my initial move in*

All was well and fine for a year as they took my rent money. Always and on time, payments were made. I was super quiet and I am a neat freak. Moving is stressful, especially as I was moving on to another country but I took the time to make sure that that unit was spotless. Every drawer, every shelf, bathrooms, floors, baseboards. Little upgrades were even left behind there. Fresh vacuum marks were left in the carpets, garage and patios swept. I did not even put any art on the walls, zero paint or repairs needed. I take a lot of pride when I leave a place. Come to find out, MD ATKINSON only refunded me half my security deposit? Why? They think I am no longer around to rectify this? The office will not answer calls and not interested in seeing my photos I am glad I took when I left. The lease says even that they cannot keep more than $125 as a cleaning fee. They kept $330!!! For? The carpets were not even shampooed when I had moved in and I had let someone know about that asap so it could be noted early in my lease. They must have had my unit confused with someone else's for that unit to need "medium clean". Illegal, what they are doing. Renters, BEWARE! My move out photos are attached.

Jonathon Ortiz

Best commercial property managers!! Extremely professional, knowledgeable, and willing to help.
Clarissa is awesome! Very easy to work with.

jessey bowman

Amazing experience!! Jenn Elmore and Jeanie Chui are hands down , the best women me and my family have worked with. Their professionalism and knowledge definitely surpassed our expectations!! Both ladies are a gem and pleasant to work with. Highly recommend!

Arielle Austin

There's holes in the fence leading into our gated community, and there has been homeless people coming in and out and breaking into cars. I've called them every day this week to make them aware, and to have this fixed and Mona doesn't answer or return your calls!

Kayne Westcoast

The worst property management company for all businesses. I’ve been in business for 10 years and counting and I’ve never had an issue with parking that is until The new property manager mind you I’ve had about 5 total before the new one. Wouldn’t it be a fire lane the whole time? The personal problem with parking led her to paint the curb red illegally, then harass me in my place of business like a valet driver to move cars. Then she went ahead and called the fire department on me for parking. They did nothing. Then she emailed the captain about possible liabilities not a fire lane.m. I have the emails to prove it should I upload those as well? Thank you finally listening to the business owner.

Gar Lester

I will start my review on a positive note. We have been in our (rented home) for about 20 months. The preliminary lease experience was extremely positive. Both Jeanette and Sophia were absolutely great. The home is 50 years old and sat vacant before our landlord purchased it. There have been many issues that have come up. Each time we advised MD, their internal maintenance people would show up promptly. They were friendly and courteous. They would fix the problem, take photos, and show us that it was fixed to our satisfaction.

There have many personnel changes in the 20 months we have been here.

In December of 2022, we were having pool issues. The pool is serviced by an outside vendor. The sweeper began to malfunction, and the pool light went out (we use it at night for safety). The newest person we are currently dealing with is Monica. She is great and always does her best to help. However, for the past 8 months, there have been nothing but excuses. The pool leaked and lost 4 inches of water every week. We were told it was normal and just evaporation. After showing the vendor, lo and behold there was a leak. The vendor claimed the sweeper needed new treads. That took weeks. That was done and the sweeper still didn't operate properly. The vendor claimed the sweeper needed to be rebuilt. That took months. They returned it and still didn't operate right. In between we alerted the vice president and were told that we were impossible to please, and she would ask the owner to let us out of our lease. That was ridiculous. We love the house. Our rent is paid at least a week early. We have put our money into revitalizing the backyard.

The landlord came to the house (unannounced) and I happily showed him the house. He commented that we are great tenants.

I spoke to the CAO at length and was left with the impression the owner would call just to hear our side. Instead, we received a rather terse email from the vice president.

We plan to stay in this house for as long as we can. There would have been no problems had the pool vendor just fixed the pool sweeper in the first place. We have had very limited use of the pool as it is dirty and now green.

I feel bad for the owner as he has no idea what is going on here. He can be assured our rent will always be early and we will treat his house as if it were our own.

I am deeply disappointed the owner will not call me to discuss this. I am hoping he reads this and has the decency to call me.

I would like to stress we are not disgruntled tenants. We just feel like the owner needs to know what is going on. Not just the employee's side, but also that of the tenant.

Attached are pictures of the pool as of August 30. This has been going on all summer long. The pool is green and filthy. I understand we have new vendors, and we were blamed for the old ones quitting. Had they fixed the sweeper properly, there would have been no complaints.

Christopher Padilla

I have been renting at one of their apartments for years and have never had any issues that weren’t solved super quick. Jessica Hall is a great property manager! She is always on top of everything that needs to be taken care of and always available when you need her.

Roxanne Williford

I have rented at one of their properties for years. I have always had great experiences. with this company. The apartments I live in are so well taken care of and any issues I have are resolved very fast. The manager Jessica is so amazing! I am very blessed!