MC Federal Credit Union - Mt Carmel, Pennsylvania

MC Federal Credit Union

MC Federal Credit Union is a respected financial institution located at 11218 PA-61, Mt Carmel, PA 17851 with a phone number of 5702756155 and a website at mcfcu.org. They specialize in credit union services and offer an ATM for convenient access to your funds. In addition to their primary location, they also provide a drive-through service for added convenience. The facility is wheelchair accessible, with both an entrance and parking lot designed to accommodate individuals with disabilities.

The staff at MC Federal Credit Union are known for being friendly and helpful. However, some customers have expressed dissatisfaction with certain fees, such as the $5 charge for reproducing a bank statement or making a payment with a card. There have also been concerns about the inability to fax documents to another financial institution upon request. These factors can make banking with them less user-friendly for some individuals.

In conclusion, MC Federal Credit Union offers a range of financial services with convenient access options. While they have received positive feedback for their friendly staff, there are some areas where they could improve their services to better meet the needs of their customers. With a average rating of 3.9/5 based on 13 reviews on Google My Business, MC Federal Credit Union is a solid choice for those seeking credit union services in the Mt Carmel area.

Key Features and Services

• Credit union services
• ATM access
• Drive-through service
• Wheelchair accessible entrance and parking

Additional Information

• Address: 11218 PA-61, Mt Carmel, PA 17851
• Phone: 570-275-6155
• Website: mcfcu.org
• Specialties: Credit union, ATM, Financial institution
• Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot, Cash advance
• Opinions: This company has 13 reviews on Google My Business.
• Average opinion: 3.9/5

👍 Reviews of MC Federal Credit Union

james G.

3/5

Staff is always friendly and as helpful as they can be. I do not like the 5$ fee that is incurred to do something as simple as reproducing a bank statement or making a payment with a card. They are not even allowed fax documents to another financial institution upon request by the customer. This all makes banking with them much less user friendly.

Danielle G.

1/5

Horrible experience. Am currently disputing my credit score over these incompetent people. I would NEVER recommend them. You have to beg them to take your money to apply a payment to your loan. Just absolutely HORRIBLE.

Mitchell F.

1/5

HORRIBLE. I would rate them a 0 if that was possible. I went and refinanced my truck with an actual reliable bank and they decided not to tell me one of my last payments “didn’t actually go through” until about 6 months after the fact. So not only did my credit score drop severely due to their neglect, they also continued to charge an interest fee to the amount until it became a even larger payment and then said there’s nothing they could do about it even though I hadn’t known. Would not recommend them to anyone.

Ciana O.

5/5

I absolutely love coming in here, the people are so sweet! it feels like family whenever I walk in the door, they always remember me and are beyond helpful with any questions or concerns I may have!

Michael B.

5/5

Staff is friendly and the fees are much better than banks! Almost feel like family with some of the tellers!

Debbie M.

5/5

The staff always make you feel welcome as soon as you walk through the door. They are friendly and courteous.

Brice S.

1/5

Terrible they never answer there phone its so aggravating

Thomas A.

5/5

Friendly staff always willing to explain and help if possible.