FinVision Insights

Matanuska Valley Federal Credit Union - Palmer, Alaska

Address: 1020 S Bailey St, Palmer, AK 99645.
Phone: 9077454891.
Website: mvfcu.coop.
Specialties: Federal credit union, ATM, Mortgage lender.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Matanuska Valley Federal Credit Union

Matanuska Valley Federal Credit Union 1020 S Bailey St, Palmer, AK 99645

9077454891

Matanuska Valley Federal Credit Union (MVFCU) is a well-known federal credit union located in Palmer, Alaska. The credit union has a specific address at 1020 S Bailey St, Palmer, AK 99645, making it easily accessible for members in the area. If you prefer to contact them via phone, you can use their direct number which is 9077454891. Moreover, you can also visit their website for more information at mvfcu.coop.

MVFCU is renowned for its specialized services that include being a federal credit union, ATM services, and mortgage lending. It offers a wide range of financial products and services, including checking and savings accounts, loans, credit cards, and investment services. Additionally, MVFCU has a drive-through service, wheelchair-accessible entrance, and parking lot, making it convenient for all members.

Based on the available information, MVFCU has received a total of 22 reviews on Google My Business. Its average rating stands at a solid 3.6/5. While some reviews commend the credit union's excellent customer service, others highlight its competitive interest rates and low fees. However, there are some negative reviews that mention issues with the credit union's online banking platform and long wait times for loans.

Overall, Matanuska Valley Federal Credit Union is an excellent choice for individuals seeking a reliable and trustworthy federal credit union in Palmer, Alaska. Its diverse range of financial services and accessible location make it a top pick for many members. If you're looking for a new financial institution to join, MVFCU is definitely worth considering.

Recommendation:
To learn more about Matanuska Valley Federal Credit Union and its services, visit their website at mvfcu.coop. You can also contact them directly by phone at 9077454891 to speak with a representative. By exploring their website and reaching out to their customer service team, you can gain a better understanding of how MVFCU can help you achieve your financial goals.

Reviews of Matanuska Valley Federal Credit Union

Matanuska Valley Federal Credit Union - Palmer, Alaska
Dani Andrew
5/5

Lilith was an absolute delight and very professional. My questions were answered and all my transactions were completed promptly.

Matanuska Valley Federal Credit Union - Palmer, Alaska
Brenhon Curry
1/5

BEWARE!
Will not give you your money.

Refuses to give me my hard earned cash back, and I really need it.

This bank will take your money; They call it ‘forfeiting’… but it’s just plain theft. ?

Matanuska Valley Federal Credit Union - Palmer, Alaska
Diane Lyn Parham-Lindfors
5/5

So far so good. ? I appreciate no fees for saving my own money. Keep that savings account in place and no checking account fees. Even if you were to put $20 a month, ($5 per week) into that same $25 savings? I'll have $265 & some change that I didn't have before.
I am able to share access with other family members as policy dictates. Nice employee Jasmine, I hope they're all as good in their departments as she was in hers.

Matanuska Valley Federal Credit Union - Palmer, Alaska
CJ i Burks
5/5

Have been a member for many years. Mvfcu has never failed to be polite, friendly, always helpful, and professional. I'm not charge for transactions like banks charge.

Matanuska Valley Federal Credit Union - Palmer, Alaska
Joseph Sigurdson
1/5

Every single time I try to pay rent through paypal my mvfcu card gets denied and listed as fraud. I call...they say it should work now....it doesn't....I call again....now they fix it. Next month, the entire cycle repeats. I have literally called them about this probably 17 times. I have probably sat on hold for a total of three hours, with this small bank, just over this small problem. They refuse to fix it.

I'm switching banks.

Matanuska Valley Federal Credit Union - Palmer, Alaska
Donny Stuart
5/5

Reed Harrington went above and beyond with my auto loans, it certainly makes a difference when a bank follows up with a client. CU1 lost the deals because they followed up to late.

Matanuska Valley Federal Credit Union - Palmer, Alaska
Shannon Hill
1/5

THEY DO NOT LIKE TO GIVE OUT NUMBERS TO LOCAL BRANCHES SUCH AS WILLOW OR TALKEETNA. WHEN U CALL ALL THE CALLS GO THRU CALL CENTER IN THE WASILLA LOCATION YOU REMAIN ON HOLD 20 PLUS MINUTES. THEN GET TRANSFERRED TO TALK TO THE BRANCH DIRECTLY AND THEY DO NOT WANT TO GIVE OUT THE NUMBER EITHER. AFTER HANGING UP ON MR. DANIEL IN THE WILLOW OFFICE HE DID CALL ME BACK TO APOLOGIZE AND FINALLY GIVE ME THE NUMBERS. THEY SHOULD LIST ALL THE NUMBERS TO LOCAL PEOPLE U DEAL WITH NOT THE CALL CENTER.

Matanuska Valley Federal Credit Union - Palmer, Alaska
Danielle Friedhoff
5/5

This bank is one of the best banks I've worked with. Very kind staff very understanding and willing to help when in need. Thank you!

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