Masters Insurance Agency - Lorain, Ohio

Masters Insurance Agency

Masters Insurance Agency, located at 210 W 7th St, Lorain, OH 44052, United States, is dedicated to providing insurance solutions to its clientele. With the phone number 4402442253, customers can easily reach out for assistance. Specializing in the insurance agency domain, this establishment seeks to cater to a wide range of insurance needs.

One notable feature of Masters Insurance Agency is its wheelchair-accessible parking, ensuring that all clients can access the premises with ease. The agency has garnered 10 reviews on Google My Business, reflecting the diverse experiences of its customers. With an average opinion rating of 3.4/5, it appears that the agency has room for improvement to meet the expectations of its clientele.

The agency strives to offer competitive pricing and personalized insurance solutions. However, some customers have expressed concerns about the length of time it takes to receive quotes and the overall cost of insurance policies. Despite these drawbacks, Masters Insurance Agency remains committed to its mission of providing reliable insurance services to the Lorain community.

Addressing the specific points raised in customer feedback, the agency may consider streamlining its quote process and exploring ways to offer more competitive pricing. By doing so, they can enhance the overall customer experience and foster a stronger sense of trust and loyalty among their clients. It is crucial for insurance agencies to adapt to the evolving needs and expectations of their customers to remain relevant and successful in the industry.

In conclusion, Masters Insurance Agency, with its wheelchair-accessible parking and commitment to serving the Lorain community, presents a viable option for individuals seeking insurance solutions. While there is room for improvement based on customer feedback, the agency shows potential in addressing the concerns raised and improving its services to better meet the needs of its clientele.

Specialties

• Insurance agency

Other Points of Interest

• Wheelchair-accessible car park

Reviews and Opinions

• This company has 10 reviews on Google My Business.
• Average opinion: 3.4/5

👍 Reviews of Masters Insurance Agency

Matthew F.

3/5

Dont really know how the service is being a client, called to get a quote, took longer than normal, and over double what I'm currently paying and quoted with a higher deductible. Don't really enjoy paying a lot of money for insurance with a great driving record just to pay the commissions for the writers. I agree they need to make money, but all insurance across the board is becoming ridiculous.

Kristin O.

1/5

Worst 8 years of customer service ever!!!! Only reason we stayed was laziness on our end to leave this worthless company. Our broker was with MaryAnn and what a horrible reprsentitive. One suggestion MaryAnn... Retire. 20 years ago. We are still with same Insurance company and dtopped 50% per month by leaving this agency. 112 to 56 a month. Do yourself a favor and never join this agency unless you enjoy throwing away money and air.

Budget W. C.

5/5

Dave and Co has been insuring our businesses, home and vehicles for 17 years. The do an awesome job whenever we have an issue. I highly recommend them.

Paul S.

5/5

Great insurance company. I have been with them since 1970. Maryann has always been so helpful .I recommend them.

April H.

1/5

Horrible customer service. Non professional behavior. I will spend my money where I am valued as a customer. And business owners hold their workers accountable for their actions!

Constance M.

5/5

Friendly staff

Kermit G.

4/5

Brian M.

4/5