Manny Urrutia: Allstate Insurance - Towson, Maryland

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Introduction to Manny Urrutia: Allstate Insurance

For individuals and families in Towson, Maryland, and the surrounding areas, Manny Urrutia at Allstate Insurance offers a dedicated and professional approach to managing all their insurance needs. Located at 920 Providence Rd Ste 103, Towson, MD 21286, Mr. Urrutia and his team are committed to providing tailored solutions and exceptional customer service. He operates as a trusted Insurance agency, specializing in a wide range of coverage options to safeguard what matters most. You can reach him directly at Phone: 03370015, or visit his website at Website: agents.allstate.com to learn more and schedule appointments.

Specializations and Services

Manny Urrutia’s agency boasts extensive expertise across numerous insurance categories. His core specializations include:

• Auto Insurance Agency: Providing comprehensive coverage for vehicles, from basic liability to comprehensive and collision protection.
• Home Insurance Agency: Safeguarding homes and properties with policies covering damages, liability, and personal belongings.
• Life Insurance Agency: Offering a variety of life insurance products to secure a family’s future.
• Motorcycle Insurance Agency: Specialized coverage for motorcycles and their riders.
• Renter’s Insurance Agency: Protecting renters’ possessions and providing liability coverage.
• Insurance Company: Mr. Urrutia represents Allstate, a nationally recognized and financially stable insurance provider.

Convenient Access and Accessibility

Recognizing the importance of ease and accessibility, Manny Urrutia’s agency provides several convenient options for clients:

• Online Appointments: Scheduling consultations and policy reviews remotely.
• Onsite Services: Meeting in person at the Towson office for personalized assistance.
• Wheelchair Accessible Entrance: Ensuring accessibility for all clients.
• Wheelchair Accessible Parking Lot: Providing convenient parking for individuals with mobility limitations.

Client Feedback and Reputation

The company consistently receives positive feedback, as evidenced by its 45 reviews on Google My Business with an Average opinion of 4/5. This suggests a high level of customer satisfaction, likely stemming from attentive service and competitive rates. It appears clients value the ease of using the Allstate app and speaking directly with a knowledgeable agent - factors that contribute significantly to a positive experience. The competitive rates offered by the agency are also a key driver of client loyalty.

Recommendation

For individuals and families seeking a reliable and customer-focused insurance solution in the Towson area, Manny Urrutia’s Allstate Insurance agency presents an excellent choice. His dedication to providing tailored coverage, coupled with convenient access and a commitment to excellent service, makes him a trusted partner in protecting your assets and future. We strongly encourage potential clients to visit his website – agents.allstate.com – to explore his services, request a quote, and schedule an appointment to discuss their specific insurance needs.

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👍 Reviews of Manny Urrutia: Allstate Insurance

Janelle M.

5/5

My experience with Allstate has been great thus far. I have been an Alllstate customer for over 5 years and the ease of navigating the app as well as speaking to an agent has always been a plus. The insurance rates that have been offered to me are always lower than other competitors and that's the one of the biggest reasons why I have remained a loyal customer for so many years.

Vahid K.

1/5

No star if I could they just hung up the phone on me tolled me to call the police what a joke

A S.

1/5

I sold my vehicle and canceled my auto policy through the Allstate customer service number and then was told by this Allstate agent when I purchased my new vehicle that the customer service representative was not suppose to cancel my policy if I disclaimed to her that I was purchasing a vehicle within 30 days. I actually purchase my vehicle within two weeks of canceling the auto policy. I call back and speak with this agent and got sent through this whole hurdle of calling the customer number again to get them to fix what was suppose to have been jacked up. So, eventually that fix it and I am able to proceed with the policy. So, I sold my first vehicle. Purchase a new vehicle and now I’m trying to insure it. I cancel the coverage on the old car and put the new car on. Cancels the policy via email agent says he never got resent the the original email with date now he has it. He suppose to had canceled the policy but, yet I have to call and speak with him again to let him know that a new policy was started and that I am currently being billed for a car that I sold two months ago. He apologized and said he took care of but yet the bill is forwarded to collections? Then when I call again he is very arrogant and does not show no sympathy towards my concerns. I will NEVER do busy with Allstate or any of its affiliates ever again.

peter M.

2/5

The Towson office is awesome, some how I was shifted to highland town wasn't pleased. Had to cancel raised my car insurance 79 dollars more a month. I was a good customer and don't feel that much of an increase was right

caring O.

1/5

I have been with Geico for more than 15 years. I received a letter stating my auto insurance premiums would go down. I then received my renewal rate & in fact it went up. I then started searching for better auto insurance rates. I searched online and was provided several quotes. Allstate provided a quote that was much lower than Geico so I immediately decided to move forward by switching to Allstate. The switch happened after Dana kept calling over & over again. I was exited at that point. When I switched Dana H. advised me that if I bring referrals I would receive a gift card for the referral. I know quite a few people so I thought this would be great. I referred someone to Allstate after Dana H kept asking me about my referral. The individual switched to Allstate and a few weeks later asked if I received anything for referring him. I honestly forgot about it and then advised my friend I didn’t. I reached out to Dana H. and she said she would forward to Manny because he’s the agent. About a week and a half later I received a gift card in the mail from Manny accompanied by a letter thanking me for the referral with a $15 gift card to Dunkin Donuts. Yes, that’s right $15 gift card to Dunkin Donuts ( I bet whoever is reading this is laughing). I reached out via email and advised Dana H. that I will not be referring anyone else to Allstate. It’s not the fact that it was $15; it’s the fact that I don’t even eat at Dunkin Donuts. I told them that in the email and of course NO RESPONSE. That’s not the reason for the review. Last week; I received a renewal rate that put me right back to where I was if I would have stayed with Geico. I sent an email to Dana H. to inquire about the increased rate and she responded back that she had to forward my message to Manny since he’s my agent. To date, Manny has yet to respond to me. I’m not an insurance hopper, but not sure I’ll stay. I DO NOT recommend using Manny as your Allstate agent. He’s not responsive and provides the worst gift card if you refer to him. To avoid answering questions or concerns do not send them to Dana because she will forward all emails to Manny to avoid having to answer anything. The funny thing about this is I received an email to write a review after I sent my email inquiring about the raised premiums. I have had 0 tickets, received the discount for my driving and my auto insurance renewal rate increased. Dissatisfied customer.

Miriam R.

3/5

I am satisfied for now, however, other companies offer incentives to their loyal costumers, how come Allstate doesn't do that? We have been costumer for over 25 years now, and have never received a single discount, why not? Thank you.

yvonne M.

5/5

I loved the fact that she had a wealth experience that she could explain every detail to you on what ever you asked.

annette T.

1/5

Went up twice on my auto insurance, saying administration fees went up. Twice in a year!, TOTALLY dissatisfied.