Lou Grimaldi - State Farm Insurance Agent - Downey, California

Rose V.

We have been a State Farm family for a long time. Our original agent retired and then we found the Grimaldi’s. We are very grateful and satisfied with Lou our agent, his lovely wife Christina and his entire office for all their great care and knowledge for our insurance needs. I always tell my friends and family that if they want an agent and office that will look out for their best interest and educate them properly on insurance to look no further than to Lou’s agency. A big shout out and thank you to the whole Grimaldi agency!

Susan G.

I live out of state, and Lou handles my rental properties insurance in California, so I have the experience of dealing long distance with Lou.
Lou always takes the time to explain my coverages and makes sure my coverage is update. Plus his office also has excellent knowledgeable staff members. If you want a professional insurance agent,
I highly recommend Lou.

Hillary V. R.

I've had the pleasure of working with Lou as my State Farm insurance agent, and I couldn't be more satisfied with the service I've received. Lou is knowledgeable, professional, and genuinely cares about his clients. He takes the time to thoroughly explain coverage options, ensuring I fully understand my policy and making sure I have the right coverage to meet my needs.

Lou is incredibly responsive, always quick to answer any questions or concerns, and he goes above and beyond to make sure I'm comfortable with any decisions I make. His attention to detail and commitment to excellent customer service make him truly stand out. I highly recommend Lou for anyone looking for an agent who is reliable, honest, and dedicated.

Angie G.

I absolutely love Lou Grimaldi and all of his staff! Everyone is always very pleasant, professional and extremely helpful! I currently have 2 auto policies and a homeowner’s policy with this office. I recently added the 2nd auto to my policy and was helped by Rae. She made adding the additional auto very easy. I was surprised that the rate for both autos was very reasonable considering how much insurance premiums have gone up recently. In the end, you get what you pay for. I don’t mind paying a slightly higher rate for exceptional service and professionalism. Thank you team Grimaldi!

Veronica G.

I was in a bit of an issue with my daughter. She was purchasing a car and I needed to make some policy changes asap. I sent a text to Christina and she called me back the same day. In a time where customer service is almost non existent, I was incredibly grateful for the time Christina took to explain everything to me even when I’m sure I asked the same question twice. I prefer speaking to a person rather than using chat or any touch tone automated system. I know by the interaction with Christina that if I had any questions or needed something explained again, she would do so with the same enthusiasm as she showed today. Please know that it’s much appreciated and for this agency, great customer service is still practiced.

Rob'n H.

I've been a faithful policy holder with this Statefarm office for 25 years. I left Allstate around that time and never looked anywhere else.

Statefarm continues to provide top notch service and coverage. I have 3 vehicles, life insurance policy, 2 property and other products and I am completely satisfied. There are other insurance companies out there for less but the level of service I get from this office keeps me happy and protected with peace of mind.

Special acknowledgement to Cindy Calabar. She has been instrumental in getting me the best quote and coverage for my properties. She's responsive, professional, and personable. I know she'll always get back to me in a timely manner. The staff there are always willing to help as well. I know myself and my family are fully covered!

Jamie R.

As a plumbing contractor, Builders are often asking me to not only provide proof of insurance, but modify my policy to ensure I have the required coverage for their specific job.
Cindy with Lou Grimaldi State Farm always manages to make sure I have the correct documentation immediately.
With so many moving parts in my business, it’s a relief to know I continually have the right insurance coverage for my project's.

Buffy B.

I have been extremely pleased with the service that I've received from Lou and his team. I have been a customer for many years, and Lou and his team are always helpful, professional, and responsive. I would strongly recommend this State Farm office.