Lori Long - State Farm Insurance Agent - San Diego, California

Lori Long is a trusted State Farm Insurance Agent, located at 10845 Rancho Bernardo Rd #102, San Diego, CA 92127, United States. The agency specializes in insurance services, with a focus on auto insurance and life insurance. Lori Long's State Farm Insurance Agency is wheelchair-accessible, with designated parking spaces and an entrance suitable for people with disabilities.

Initial Negative Experience Turned Positive

Some clients have reported initial negative experiences, but Lori Long's team has always been proactive in addressing and resolving issues. For instance, one client encountered a problem with the system not having correct information. The agency took the initiative to write a letter that the client could use as proof, demonstrating the team's dedication to customer satisfaction.

Excellent Service and Owner's Response

The client later received a letter from the agency's owner, confirming that there was no money owed and that the client had never had coverage with them. This action further showcases the agency's commitment to providing great service and resolving any misunderstandings or issues that may arise.

Client Reviews and Average Opinion

Lori Long's State Farm Insurance Agency has received a total of 6 reviews on Google My Business, with an impressive average opinion of 4.7/5. This rating indicates that the majority of clients have had positive experiences with the agency, highlighting the team's professionalism and dedication to customer service.

Recommendation

If you are looking for a reliable insurance agency in San Diego, consider visiting Lori Long's State Farm Insurance Agency. With their focus on auto insurance and life insurance, as well as their commitment to addressing client concerns, Lori Long's team is well-equipped to handle your insurance needs. You can learn more about the agency and its services by visiting their website at lorilongagency.com or contacting them directly at 8584510010.

👍 Reviews of Lori Long - State Farm Insurance Agent

Ezekiel Kruglick

3/5

My initial experience was very negative, but they stepped up and tried to fix things as best they could - even writing a written letter I can use to show State Farm that their system does not have the correct information.

EDIT after response from owner below: The owner provided a written letter that says I don't owe any money and never had coverage with them.

Josh Glandorf

5/5

Great service

Keith Mikas

5/5

Andrew Klotz

5/5

A A

5/5

Ann Patounas

5/5