Launch Credit Union - Merritt Island, Florida

Address: 300 S Plumosa St, Merritt Island, FL 32952.
Phone: 14559400.
Website: launchcu.com.
Specialties: Credit union.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 181 reviews on Google My Business.
Average opinion: 3.8/5.

Location of Launch Credit Union

14559400

Launch Credit Union, located at Address: 300 S Plumosa St, Merritt Island, FL 32952, is a well-known credit union that provides a variety of financial services to its members. With a rich history and a commitment to exceptional service, Launch Credit Union has established itself as a trusted financial partner in the Merritt Island community.

One of the key features of Launch Credit Union is its convenient drive-through service, which allows members to quickly and easily access a range of financial services without leaving their vehicles. The credit union is also fully wheelchair accessible, with a dedicated entrance and parking lot, ensuring that all members can access its services with ease.

Launch Credit Union offers a wide range of financial products and services, including checking and savings accounts, loans, credit cards, and investment services. As a credit union, it is member-owned and operated, which means that it is focused on meeting the needs of its members rather than generating profits for shareholders. This commitment to its members is reflected in its competitive interest rates, low fees, and personalized service.

With 181 reviews on Google My Business, Launch Credit Union has a solid reputation in the community. The credit union has an average rating of 3.8/5, indicating a high level of satisfaction among its members. Many reviewers have praised the credit union for its knowledgeable and friendly staff, as well as its convenient location and wide range of services.

If you are looking for a reliable and trustworthy financial partner, Launch Credit Union is an excellent choice. With its commitment to exceptional service, convenient location, and wide range of financial products and services, it is well-positioned to meet the needs of individuals and families in Merritt Island and the surrounding areas.

To learn more about Launch Credit Union and its offerings, be sure to visit its website at launchcu.com. Here, you can explore its full range of services, learn about its history and mission, and even become a member. Whether you are looking to open a new account, apply for a loan, or simply learn more about the benefits of credit unions, Launch Credit Union is a great resource.

Reviews of Launch Credit Union

Launch Credit Union - Merritt Island, Florida

Adam B

4/5

UPDATE: Launch was very receptive and released the funds. Bravo! 4 stars because it should have been easier than this.

I've had an account with Launch for 15 years. No problems, no overdrafts, thousands of dollars deposited every month.
I deposited an insurance check, and they decided to hold it for 9 business days. I went to Chase, the bank it was drawn on to verify that the check had been paid. It had. I went into Launch and waited for nearly an hour and was asked all kinds of questions about the nature of the check - personal information. At the end of it all, they decided to release $200 of the $1,000, making me wait the full nine business days for them to release the other.
Considering the length of time that I've had an account the amount of money that I deposit into this account each month and the fact that the check had been paid this is outrageous. I do not recommend this credit Union to anyone.

Sinjin Smith

5/5

Angela H. & Kendy C. Help us to open up a new business account. They worked with the corporate office and we were discovering potential issues when setting up the account. They went above and beyond to help facilitate us to find those answers and then to open up the account. Without their help, we would not have been able to enjoy the services offered by Launch!

Amber Garbiso

1/5

I would give a zero star if I could. I have been a customer for years now. Within that time I have had many personal loans and have paid them off early or on time. I went by today to see if I could take out a personal loan for credit consolidation and was short changed and was told that it because of my debt to income and they offered me something so much lower that it wouldn't even help me to take out the loan just give me more debt. When I asked why my past payment history doesn't speak for itself, I was told sorry there'snothing we can do. I was telling everyone I knew to go do business with this bank. My family has accounts with this bank. Well no more I will be looking for other banking options this place is a joke. Still waiting to hear from the branch Manger too let's see if they even call.

Maggie Smith

2/5

I have been a customer with Launch for years and have many accounts with them and I’m disappointed in recent experience has gone down hill. I have applied for a loan and have not heard a word from anybody in over a week.
I have tried to call and no one answers or calls back. The customer service is not what is use to be and I’m disappointed.
I will have to rethink my banking options.

Samantha Deebel

5/5

I have been banking with Launch ? since 2000 when I moved to Florida. They have always been helpful and kind. Recently I lost my job that I was at for 23 1/2 years. My auto loan is with Launch and I have unemployment and death insurance benefits with them through Trustage. Thank God for Connie Manney that offered me the insurance because I still have my car ! So grateful for Launch!! Thank you!

Lordnell Baptiste

1/5

I'd give 0 stars if I can. The reviews on yelp say it all about this branch and this company. I'm 25 years active duty and Their ATM stole my USAA debit card. The business the atm was at said that he Launch credit union atm has done this several times. Called the Launch credit union branch on Merritt island and the female rep told me “I’ve been doing this for a very long time and if our machine took your card, you may have missed an email from your bank that there’s an issue. So it has be your bank and card that had an issue as to why it was taken.” As upset as I was, I called my bank while she (Launch credit union) was on 3-way and they confirmed there was nothing wrong with my card or account so this is not my fault . As soon as the Launch credit union rep heard that, she hung up on us from the 3-way call and now I have to pay for a new card and expediting fees. Launch is the worst to deal with. Horrible customer service and No accountability.

Andrea Sorknes

5/5

Top notch, expedient, friendly and professional service from ANGELA HUFF of Launch Credit Union Space Coast!
She is extremely helpful and knowledgeable and makes everything easier for her customers. I met her at my work. A warm and welcoming banking professional who I highly recommend. Thank you Angela Huff! You are the best and I learned a lot.

B K

5/5

Houston: Thanks to Angela and Kendy I don't have a problem when it comes to financial transactions at very convinient location. All SYSTEMS ARE GO! So far they've had an answer for all questions and even thoroughly explained any suggestions on options that might best suite my needs.

Brite, knowledgable, professional and attentive. These two definetly know how to do the business of the business while making you feel right at home.

Launch, with Kendy and Angela you definetly have lift off in my book