Joshua Karas: Allstate Insurance - Huber Heights, Ohio

Michele B.

I have both auto and home insurance with Allstate, and although their premiums are low, when I needed to utilize my home insurance policy, they have been very unhelpful. There is missing/damaged siding and water damage that they are refusing to repair correctly. Their solution is to reside ONE wall of my home and use that siding to repair and replace siding missing elsewhere due to the storm damage. The siding is old and not made anymore. This is totally unacceptable. My local agent was also not at all helpful, as they agreed that their solution was acceptable according to my policy. In addition, they decided that the water damage wasn't caused by a storm, so they won't pay for the interior damage. Get insurance elsewhere. My contractor I am working with recommended a company called Erie insurance. The premiums might be more, but at least they take care of their customers according to the rep.

mackenzie Y.

We recently filed a claim with Allstate due to wind/hail damage to our roof. The adjuster, Danielle Abbey, came right out was prompt, professional and explained the whole claim process to us. She was very thorough, very personable and certainly eased our qualms.

Buzz S.

Jordann was very knowledgeable about the questions I had. Would recommend Allstate!

Eva M.

JORDANN MCCARTNEY-CHANEY is who helped me find better rates than my current insurance. She has been amazing. She is very caring and understanding of how the world is changing. I appreciate everything she has done. My insurance has went down a little over $200.

Ashley E.

Jordann was so helpful and professional assisting me with adding renters insurance to my policy. She made the process so smooth and quick. Thank you Jordann!

James D.

Edited*
This was eventually taken care of. I believe between my agent and my never giving up. All state finally did the right thing. Thank you sir for your assistance.

Recently had a claim denied and never felt like I was backed. The brakes went out on my kids truck and they denied the claim. I had high hopes because they were always very responsive, but when the need came for them to actually help me. I felt like I was fighting on my own.

Just because it's cheaper, doesn't mean it's good. Should've kept all of my stuff on USAA.

Mackenzie M.

We have used Joshua Karas Allstate for our home, auto, and life insurance since we became first time homeowners. Customer service is fantastic, quick and concise to answer any questions and send documentation, their rates are the best around. We are so happy with this company and will never go anywhere else for coverage.

Isabella G.

You guys really need to get a better automated system + customer service representatives. I have never had a issue prior to this month but after an incident with auto-billing and the horrible interaction I had on the phone with you folks, I canceled my insurance and am beyond angry at the way the I was treated. I will not be coming back and I will actively tell people to avoid this location for insurance.