FinVision Insights

Indiana Members Credit Union - Avon, Indiana

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 10438 E US Hwy 36, Avon, IN 46123.
Phone: 76121479.
Website: imcu.com
Specialties: Credit union, Bank.
Other points of interest: Drive-through, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Indiana Members Credit Union

Indiana Members Credit Union 10438 E US Hwy 36, Avon, IN 46123

☎️76121479

⏰ Open Hours of Indiana Members Credit Union

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: 9 AM–1 PM
  • Sunday: Closed

About Indiana Members Credit Union

Indiana Members Credit Union (IMCU) is a distinguished financial institution located at 10438 E US Hwy 36, Avon, IN 46123. Offering a blend of credit union and bank services, IMCU stands out for its exceptional customer-centric approach. With a phone number of 76121479, you can easily reach out for assistance or inquiries. Their official website, imcu.com, provides further details and facilitates online banking, making it convenient for members to manage their finances.

Key Features and Services

  • Credit Union Membership: IMCU prides itself on being a credit union, which means it's not-for-profit and member-focused. This unique structure often allows for better rates and more personalized service.
  • Bank Services: Beyond credit union offerings, IMCU provides full-fledged banking services including checking and savings accounts, loans, and investment options.
  • Accessibility: Recognizing the needs of all customers, IMCU offers a wheelchair accessible entrance and parking lot, ensuring everyone can access their services comfortably.
  • Drive-through Service: For those preferring a quicker transaction, the drive-through service is available, providing convenience without the need to wait in line.

Customer Reviews and Experience

IMCU has garnered attention for its outstanding customer service, as evidenced by the 34 reviews on Google My Business. Many appreciate the welcoming atmosphere and the staff's dedication to ensuring a hassle-free experience. For instance, a testimonial mentions, "Opening new accounts was a breeze, thanks to the exceptional service I received. Rosalind and her team were not only efficient but also genuinely friendly." Such experiences highlight the union's commitment to customer satisfaction, reflected in the average opinion rating of 4.4/5.

What to Expect When Visiting IMCU

For potential members or customers, understanding what to expect can make the experience even smoother. Here are a few pointers:

  • Expect friendly and knowledgeable staff ready to assist you with any banking needs, from opening accounts to managing your finances.
  • The drive-through service is convenient for quick transactions, while the wheelchair accessible facilities ensure the building is inclusive for everyone.
  • Take advantage of the online banking platform for added convenience. Visit imcu.com to explore services and features.

Recommendation

If you're looking for a reliable financial partner that values its members and offers a wide range of services in an accessible setting, Indiana Members Credit Union is highly recommended. Their commitment to providing an exceptional customer experience is evident in their high ratings and positive reviews. To learn more or to start your journey with IMCU, we encourage you to visit their website at imcu.com. Whether you're opening a new account or seeking advice on your current financial situation, IMCU's dedicated team is here to help you every step of the way. Experience the difference of banking with a credit union that truly cares about its customers.

👍 Reviews of Indiana Members Credit Union

Indiana Members Credit Union - Avon, Indiana
Sandra M.
5/5

Opening new accounts was a breeze, thanks to the exceptional service I received. Rosalind and the staff was not only efficient, but also genuinely friendly, guiding me though the process with patience. Mike answered all of my questions, ensuring I felt confident about my decisions. Overall, a positive hassle-free experience that made me appreciate IMCU commitment to customer satisfaction.

Indiana Members Credit Union - Avon, Indiana
Paul C.
1/5

Ive made no less than 3 calls over the last month requesting to speak to someone regarding a loan. Each time Im told someone will call me back. Never get a call back.

Indiana Members Credit Union - Avon, Indiana
Russ R.
1/5

This location now has ITMs, which means I will never return. Now if my kids want to put their money in the credit union, the ITM won't accept the money. You're also not talking to anyone in the branch through the ITM. One of them wasn't working and they said I had to come in anyway. I'll probably end up pulling out accounts and go elsewhere.

Indiana Members Credit Union - Avon, Indiana
Gbuyi T.
5/5

Indiana Credit Union makes dreams come through without delay as long as you have what it takes. IMCU is the best you can see around. Number one in solving financial problems.

Indiana Members Credit Union - Avon, Indiana
Bruce H.
5/5

After several months (2.5) of dealing with the Fraud Dept. via telephone, frustrated I went to my closest branch to speak with a live person to help get my account straightened out. I met AVP Branch Manager Mike Wright. Mike listened, took my information and assured me he would get this info to the correct people and see if we couldn't get it resolved. Mike was diligent and utilized his resources and got the problem resolved ! A huge Thank You

Indiana Members Credit Union - Avon, Indiana
Camille K.
5/5

Indiana Members Credit Union
Best bank in Indiana. I have used several banks, but not one of them can come to being as helpful as Indiana Member Credit Union. Ashley Staley has helped me with so many issues. My husband passed away last year unexpectantly. She helped me with personal account and with our business account. She also helps me with my Mom’s bank account. I can email her with a problem and the next door she has the problem taken care of. Thank you Ashley Staley
See more…

Indiana Members Credit Union - Avon, Indiana
Anthony P.
5/5

Staff has always been great to me. Bankers are always knowledgeable and very helpful. Have much success using them as a financial institution for my money and loaning needs respectively.

Indiana Members Credit Union - Avon, Indiana
alexis P.
1/5

I’ve had this account since 2016 and have had nothing but problems. They are not very helpful what so ever. A couple weeks ago I tried to get on my app to see my credit card balance and it would not let me on. I was not notified that IMC had switched to another app. I called three different numbers to try to pay my bill. I decided to close my account, so I went to the Avon Indiana IMC and they told me I owed $180 before I could close my account, after I have verified with two people that I did not have a balance.

Go up