Impact Insurance Agency - Westerville, Ohio
Address: 111 Commerce Park Dr B, Westerville, OH 43082.
Phone: 43242641.
Website: impactinsagency.com
Specialties: Health insurance agency, Dental insurance agency, Life insurance agency.
Other points of interest: Identifies as women-owned, Online appointments, Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible seating, Gender-neutral restroom.
Opinions: This company has 89 reviews on Google My Business.
Average opinion: 5/5.
📌 Location of Impact Insurance Agency
⏰ Open Hours of Impact Insurance Agency
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: Closed
- Sunday: Closed
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Impact Insurance Agency: Your Trusted Partner in Comprehensive Insurance Solutions
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Impact Insurance Agency, located at 111 Commerce Park Dr B, Westerville, OH 43082, stands as a prominent and highly regarded insurance agency in the Westerville area. This establishment offers a comprehensive suite of insurance services designed to cater to the diverse needs of individuals and businesses. Their expertise spans several key areas, making them a valuable resource for anyone seeking reliable insurance coverage. The agency prides itself on providing exceptional customer service, backed by consistently high ratings, and is committed to ensuring clients are well-informed and adequately protected.
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Core Specialties and Services
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Impact Insurance Agency specializes in three primary insurance domains, each handled with professional proficiency:
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- Health Insurance Agency: Providing guidance and assistance in navigating the complexities of health insurance plans, ensuring clients have access to appropriate coverage tailored to their specific healthcare needs. They help in understanding plan details, enrollment processes, and maximizing benefits.
- Dental Insurance Agency: Offering specialized dental insurance plans that cover preventive care, diagnostic services, and major dental procedures. Their team helps clients choose the right dental coverage and understand the intricacies of policy terms.
- Life Insurance Agency: Providing comprehensive life insurance solutions, including term life, whole life, and universal life policies. They assist clients in determining the appropriate coverage amount, explaining policy options, and addressing the financial implications of life insurance for beneficiaries.
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The breadth of their expertise positions Impact Insurance Agency as a one-stop solution for various insurance requirements, eliminating the need for clients to deal with multiple providers. Their approach focuses on proactive management, ensuring clients remain updated on their policies and any necessary adjustments, particularly during annual reviews or significant life changes.
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Business Identity and Accessibility Features
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One of the distinct identifiers of Impact Insurance Agency is its commitment to inclusivity and accessibility. The agency operates as a women-owned business, bringing a dedicated perspective to client interactions and service delivery. This focus on diverse representation adds a unique dimension to their customer experience.
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Recognizing the importance of accommodating all clients, Impact Insurance Agency has implemented several accessibility features:
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- Wheelchair Accessible Entrance: Ensuring physical access for clients with mobility challenges.
- Wheelchair Accessible Parking Lot: Providing convenient and accessible parking options nearby.
- Wheelchair Accessible Seating: Accommodating clients who require assistance during their visits.
- Gender-Neutral Restroom: Offering inclusive facilities for all visitors.
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These features demonstrate the agency's commitment to ensuring that quality service is accessible to everyone, regardless of physical abilities or gender identity. This dedication to inclusivity enhances their reputation as a client-centric organization.
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Digital Convenience and Service Excellence
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In an increasingly digital world, Impact Insurance Agency offers convenient online appointment scheduling, allowing clients to book meetings at their own pace and on their preferred timeline. This feature streamlines the process and accommodates busy schedules, enhancing overall client satisfaction.
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The agency emphasizes a high level of service excellence, evident in the numerous positive reviews they have received. With 89 reviews on Google My Business, the overwhelming majority express strong approval, giving the agency a 5/5 average rating. This high level of customer satisfaction speaks volumes about their operational standards and client interactions.
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Testimonials consistently highlight the exceptional service provided by their team members, particularly agents like Cheryl Johnson, who are praised for their knowledge, compassion, and ability to address complex insurance questions effectively. Clients appreciate the proactive approach to policy management, including regular reviews to ensure coverage remains appropriate. The emphasis on friendliness and helpfulness within the office environment contributes significantly to the positive client experience.
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For individuals seeking reliable insurance solutions, Impact Insurance Agency presents a compelling option. Their comprehensive service offerings, combined with a commitment to accessibility and customer satisfaction, make them a standout choice. The consistently excellent reviews and high ratings further validate their position as a trusted expert in the insurance field.
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Conclusion: A Premier Choice in Insurance Services
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Impact Insurance Agency distinguishes itself through its expertise in health, dental, and life insurance, complemented by exceptional customer service and a welcoming, accessible environment. Their strategic location in Westerville, OH, and the availability of online appointments provide convenient access for local clients. For anyone in need of insurance guidance or looking for reliable coverage, Impact Insurance Agency represents a highly recommended option, supported by a track record of satisfied customers and a commitment to personalized service.
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"summary": "Impact Insurance Agency offers expert services in health, dental, and life insurance with high customer satisfaction. Women-owned and fully accessible.",
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👍 Reviews of Impact Insurance Agency
