Heritage Community Credit Union - Folsom, California

Heritage Community Credit Union

Located at 13385 Folsom Blvd Suite 200, Folsom, CA 95630, Heritage Community Credit Union is a trusted financial institution offering a range of services to its members. With a phone number of (636) 417-00 and a website at heritageccu.com, the credit union is easily accessible for those in need of financial assistance.

Specialties and Services

Heritage Community Credit Union specializes in providing credit union, ATM, bank, car finance and loan services, as well as being a financial institution, loan agency, and mortgage lender. Their dedication to offering a wide range of financial solutions has earned them a reputation for excellence in the industry.

Other Points of Interest

• Drive-through: The credit union offers a convenient drive-through service for members who prefer to handle their financial transactions without stepping inside the office.
• Wheelchair accessible entrance and parking lot: Heritage Community Credit Union ensures easy accessibility for all members, including those with disabilities, by providing wheelchair-friendly entrances and parking lots.
• Cash advance: For members in need of immediate cash, the credit union offers a cash advance service to help bridge the gap until their next payday.

Opinions and Reviews

With 14 reviews on Google My Business and an average rating of 4.2/5, customers have shared their positive experiences with Heritage Community Credit Union. Many praise the credit union for its friendly and knowledgeable staff, who go above and beyond to ensure that members receive the personal attention they deserve. The credit union's commitment to maintaining a clean and safe environment during the pandemic has also been appreciated by its members.

Recommendation

For anyone seeking a reliable and friendly financial institution, Heritage Community Credit Union is an excellent option. With its extensive range of services, convenient location, and positive customer reviews, the credit union has earned its place as a top choice for those in need of financial assistance. We highly recommend visiting their website to learn more about their offerings and services.

👍 Reviews of Heritage Community Credit Union

Perry L.

5/5

Small credit union with great customer service. Friendly, polite and know their customers by name. Not just an account. Always going the extra mile. Never crowded. Just wish they didn't change their weekend hours.

Rhed H.

5/5

Amy and Anthony were great in helping me choose the right account for my needs. They answered all my questions and the process was less than 20 minutes. There are signs everywhere making sure social distancing is enforced. Great Location😊

Sejin S.

5/5

I had really amazing experience with them. So friendly and warm staffs!

Jon

1/5

Came in to open an account, my details were entered in incorrectly by Amy & her associate even though they had all proper identification and documents in front of them, because of this they couldn't verify my identity. I had just got done opening an account with another credit union that had no issues entering in my details correctly and opening an account. I'll stick with them. Amy & her associate did not try to make it right, they did not take responsibility, instead they made it seem like I did something wrong. I would not recommend this credit union to any one due to the lack of competentcy and lack of good customer service.

Kristy L.

5/5

I appreciate banking with HCCU. They helped us with a low rate auto loan that is miles below the dealership. Not to mention that they have friendly staff and customer service.. excited to see them grow and we are big supporters in the future.

Alan V.

1/5

So much for a community bank. We have 6 total accounts with Heritage Credit Union and Amy, the Branch Manager treat us like she don't even know us. Very disappointing to say the least. All the while, trying to get us to open another useless account. We will be closing all of our accounts their shortly.

Charles B.

5/5

I would like to commend Joe, always friendly and goes above and beyond in providing customer service. I have had several phone encounters with Joe and in every instance he has provided precise information and follow up. Thank you Joe. 🤜🤛👍

Kelly L.

5/5

Friendly staff, exceptional customer service. They know you by name when I come in and treat like family. Folsom location is highly recommended