Golden 1 Credit Union - Yuba City - Yuba City, California

Golden 1 Credit Union - Yuba City is a well-known credit union that offers a variety of financial services to its members. Located at Address: 1282 Stabler Ln #640, Yuba City, CA 95993, United States, this credit union is easily accessible and provides a convenient option for those in need of financial assistance.

With a phone number: 8774653361, members and non-members can easily get in touch with Golden 1 Credit Union - Yuba City to learn more about their services or to become a member. The credit union's website: golden1.com is also a valuable resource for those looking to learn more about the credit union and its offerings.

Golden 1 Credit Union - Yuba City specializes in credit union services, ATMs, and banking. With a wide range of financial services available, this credit union is a one-stop-shop for all your financial needs. Additionally, the credit union offers wheelchair-accessible parking and entrance, making it easy for everyone to access their services. Cash advances are also available, providing members with quick and easy access to cash when they need it most.

According to opinions: on Google My Business, this company has a total of 53 reviews, with an average opinion of 3/5. While there are some mixed reviews, many members appreciate the convenience and wide range of services offered by Golden 1 Credit Union - Yuba City.

Reviews of Golden 1 Credit Union - Yuba City

o c y

1/5

The tellers don't seem like they want to be there, they act as if their being forced to work a paying job against their will. If it is even remotely near closing time there is always an excuse for them to not be able to help their customers. Overall poor experience nearly every time I have to wall through the doors of that bank.

Ken Gosling

5/5

Always happy and helpful staff. Quick turn around but busy lunchtimes, eve. Then not too long a wait.

Dwayne Redd

3/5

Often very rude staff, and for some reason my visits are very lengthily and irritating no matter how cordial I am with the staff when purchasing my cashier's check for rent. Been going here for well over three years and they should know me and what I'm there for! In and Out!

K G

1/5

If you want to be scammed and deal with fraud multiple times, Golden 1 is the perfect bank for you. They also like to make new policies without letting their members know, like putting holds on your checks.

Hannah Thomas

1/5

If I could rate it no Stars that’s what I would rate this experience. I was applying online to bank with Golden One. I had Jump through hoop after hoop after already speaking with someone. They informed me my address wasn’t correct so I gave them the needed information to verify my Address. They took my payment information to be able to open an account and then told me my card declined after it was already billed to them. And kept telling me my card was declined even though I could see in my bank statements where the card had been charged and gone through and even taken money out. They were still telling me it had declined even after showing them proof. I am extremely disappointed because I had heard good things about this bank but I can assure you after the few interactions I had with them it quickly changed my opinion. You’re better off going and banking with someone else who’s honest and up front about charging your card the first time around.

TØNFANTIC 7

1/5

It's disheartening when a trusted institution fails to deliver the level of customer service we expect. In this case, it seems that the teller exhibited rude, arrogant behavior and lacked basic customer service skills. As someone who used to love and enjoy their services, it's disappointing to witness such a decline in professionalism among their staff. It's crucial for businesses to prioritize customer satisfaction and ensure their employees are well-trained in providing exceptional service. I encourage you to get better training of the teller's behavior to help the branch address these issues and improve their overall service quality. My experience with teller 6101 gave me the courage to write this feedback hoping thus institution cares and value their costumers. This is not the first time I experience this kind of service.

Paul Stevens

1/5

Worst customer service at a bank ever. I'm not even sure why there is a branch here since the tellers tell you to go online. If you need more than. To deposit your money, you need an appointment. Need to change your pin or get a new debit card. You will be given a card with an 800 # on it. I regret opening an account with this credit union. I had one years ago when the CU lost my money for 2 weeks. I came back as my bank merged, and I thought the service was bad. This golden 1 branch has proven me wrong. This branch wins the award for worst customer service.

Lakesha Washington

3/5

i no longer hold an Account with G1CU due to Company policy and politics of banks. I use to be a member at this credit union for over nine years and opened a student account for my Son in High School. I really appreciated the professional service given by the tellers and bank mangers in the Sacramento Branches, Butte county not so much, thus lead me to end my relationship with G1CU.