Golden 1 Credit Union - Napa - Napa, California

Address: 300 Soscol Ave Suite C, Napa, CA 94559, United States.
Phone: 8774653361.
Website: golden1.com.
Specialties: Credit union, ATM, Bank.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 3.5/5.

Location of Golden 1 Credit Union - Napa

8774653361

Golden 1 Credit Union - Napa is a well-known financial institution located in the heart of Napa, California. With its convenient address at 300 Soscol Ave Suite C, Napa, CA 94559, United States, it is easily accessible to both locals and visitors. The credit union can be reached by phone at 8774653361 for any inquiries or concerns.

Golden 1 Credit Union - Napa offers a range of financial services, making it a one-stop-shop for all your banking needs. Its specialties include being a credit union, ATM, and bank. This means that you can take advantage of various benefits, such as lower fees, higher savings rates, and personalized service.

The credit union is wheelchair-accessible, with designated parking spaces and an accessible entrance, ensuring that all members can access their services comfortably.

According to Google My Business, Golden 1 Credit Union - Napa has garnered 22 reviews from its customers, with an average rating of 3.5/5. This rating indicates that the credit union provides satisfactory services to its members, with room for improvement in certain areas.

Here are some of the features, location, and recommended information for those interested in Golden 1 Credit Union - Napa:

Features:

Credit union membership
ATM services
Banking services

Location:

Located in Napa, California
Address: 300 Soscol Ave Suite C, Napa, CA 94559, United States
Wheelchair-accessible

Recommended Information:

Visit the website at target=_blank rel=noopener>golden1.com for more information about the credit union's services.
Check out the credit union's ATM and branch locator to find the most convenient location for you.
* Consider becoming a member to take advantage of the credit union's benefits, such as lower fees and higher savings rates.

Reviews of Golden 1 Credit Union - Napa

Golden 1 Credit Union - Napa - Napa, California

HELLO

1/5

I tried to make a deposit Sunday and the ATM was out of service (again). I couldn't make a deposit in-person either, because they are closed Sundays, so an automatic payment went through and overdrafted my account with a fee, because their ATM was out of service.

I go in Monday morning at 10am as soon as they open, explaining the situation and asking if they could reverse the fee. The Mexican lady at the window said she'd have to submit it and put it in review. I told her that's the first time I've ever heard that-they usually reverse fees right then and there if they are going to.

She tells me "well that's how we're doing it now." with a huge smug lingering smile on her face. I knew that was bullsh*t, so I left and called Golden 1 customer service and they reversed the fee immediately as I sat there in the parking lot outside the bank. Absolutely horrible gaslighting "service" at the Napa location.

Amanda Adkins

1/5

I had an account with Golden 1 20 years ago. I bought my first vehicle with a loan from them.
I tried to get an account there now that I have moved back to California.
They are very different.
The new branch office is nice, but the customer service is terrible. The man that I dealt with was rude and dismissive.
As a result, I now have an account with Redwood Credit Union.

Shawn King

1/5

Just sold my house and I’m carrying the note. I wanted to open a account golden one because the buyer has an account there and I thought it easy for him to make payments. I walked in with a $50,000 cashiers check and try to open a checking account. I was told I couldn’t. Was given a business card and said I can open one online.

Nick Shine

1/5

Absolutely horrible service cannot even call to get your balance I'm so stressed screaming at my phone. Would never recommend golden 1 of you use the phone. Really has many problems. So many. Very unprofessional

john ater

5/5

Great service helped me straighten out my checking account.

Danny MoMo Harris

5/5

Love this location, super nice, informative always in and out, convenient Saturday hours, oh and this location is a shared branch. Thumbs up all the way around !!!

Ryan Daly

4/5

Great staff...if there was ever an issue it was handled quickly and professionally. Would like them to move closer to downtown though...

Melinda U.

5/5

5 star service!