Golden 1 Credit Union - Atascadero - Atascadero, California

Michael Blackwell

I’ve used Golden One for over 20 years. They have always treated me fare. I walked in to Paso Robles to add my wife to the Golden One Account. They had one person call in and another left early. We then called the call center and they scheduled me in Atascadero. When we got there a person left early and the staff said the call center never let them know when they schedule appointments in the Atascadero office. I work 7 days on 12 hours shifts in Atascadero and we have lived in Vegas for the last 5 years on my days off. It’s sad, but I need to change banks that can work around my schedule.

Jason Tucker

I have EECU and tried to withdraw cash from this Golden 1 ATM and it said “transaction not allowed”. Weird, because every other credit union gives me no trouble. And yes, I had plenty of funds.

Niners Fan

Older lady with white hair complaining about her job and making you feel like you are in the wrong for requesting help on banking services. Very unprofessional. She kept making comments that customers don't need to hear. Sorry they dont put more help, maybe the staff would be less stressed with additional help. But usually going there the tellers are talking amongst themselves and customers left ignored.

Imagine

I'm not sure why the gals & guys who serve this branch are always grumpy. What happened to the days when the bank staff made you feel welcome and invited. I feel like I'm at the D.M.V. when inside my local Atascadero Golden 1 branch. Bummer!
:UPDATE: Golden 1 covered all cost to have all the sticks surgically removed from the Atascadero Golden 1 branch associates arses. The procedure was successful!!! Now, we are left with helpful, youthful, jovial, happy banking associates.

La Donna Johnson

Golden 1 has exceptional customer service. Those who might complain may not realize the staffing shortages and the complexity of banking.
Golden 1 is my go to Credit Union/Bank

Ashley M

Sarah a worker here is incredibly, incredibly rude. She had a terrible attitude and way of talking to a customer. I do not recommend you deal with her at all and her boss and supervisor should look into her recorded call and listen to how disrespectful and unprofessional she was.

Jim H

Contrary to what Google says, this branch is closed and has been for a while. I can't get Golden1 management to let me know why they are closed, or when they plan to re-open the branch. While I was there, a number of customers pulled up and were surprised the branch was closed. It appears that Golden1 failed to notify any of it's local customers of the closure (I didn't hear a thing from them about the closure). The signs in the window just say go to the Paso or SLO branch.

Update: The branch is open again, but I've moved on.

Jamie Ganster

I came to take care of some business for a family member who passed and was not in a good mood having to do it. Rita Leon handled my off balanced attitude with kid gloves. When the account matters were handled Rita helped me order new checks and reset my password for online banking. Thank you.