Fontana Federal Credit Union - Fontana, California

Fontana Federal Credit Union is a reputable financial institution located at 17235 Arrow Blvd, Fontana, CA 92335. They can be contacted via phone at 9098224487 or by visiting their website fontanafcu.org.

This credit union specializes in providing financial services to its members. Their specialties include being a credit union and a federal credit union. The establishment is designed to be wheelchair accessible, with both a wheelchair accessible entrance and a wheelchair accessible parking lot, making it convenient for all visitors.

Fontana Federal Credit Union has received 19 reviews on Google My Business, and the average opinion is 2.9/5. This feedback indicates that the credit union may have some room for improvement, but it still serves the community's financial needs.

👍 Reviews of Fontana Federal Credit Union

Patty E.

1/5

The ladies at FFCU aren't too friendly to start off. I had to do a very stressful and new transaction to me, and the lady there made it more stressful. She made me so nervous I turned around and left. When I got to my car, I was shaking. She rattled me so much I forgot to get the funds so that I could make my transaction at a different bank. The only lady who was nice and smiled is now gone. Which is too bad. They know that they are needed, so they don't care about providing good customer service. It gets worse. The rude lady is the CEO of the branch. I'm glad I left because the paper she filled out was wrong.

Sunny K.

1/5

RACISM at its finest. Just wow. Dealt with Jeanne, who handles car loan department. We been approved by different credit union but saw a better rate here. When we walked in, she was very stand offish with us. She didn’t even want to put our application in the system. The way she expressed it, your job salary is not enough ( 105k/year) … there will be other factor. Like credit score. I have 784 credit score. Because of her attitude we end up not going with her. Will never go back.

Erik V.

1/5

Left feeling humiliated. Had a large deposit to make and it was handled so unprofessionally, I was made to feel like I was doing something wrong and would be a great burden with how long the transaction would take. I should have asked to speak with a manager but I was in such disbelief that I just wanted to leave.

Patricia C.

5/5

I love the service here. I rarely wait and never longer than a minute. They know my name and are efficient and friendly. They are great resource especially for problem solving too!!!

Gary L.

4/5

Only two of many windows worked, spent almost an hour waiting in the line. The teller was polite and answered all my questions patiently.

Josie G.

2/5

You should put your lunch hours on the website so we don't have to drive down there and find out your closed for lunch!!!!

Inner B. G.

1/5

This is Hilton Garden Inn Not Fontana Federal Credit union! Drove all the way there for nothing. 😑

Bonita R.

1/5

Poor customer service. Teller very rude and short answering questions seem to be bias and treat newer customers differently