First Interstate Bank - Colorado Springs, Colorado

Overview of First Interstate Bank

First Interstate Bank, located at 5225 N Academy Blvd Ste 100, Colorado Springs, CO 80918, United States, stands out as a significant financial institution catering specifically to the banking needs of its clientele. With an accessible phone number 719-593-2091 and an online presence through locations.firstinterstatebank.com, the bank ensures that customers can easily reach out or learn more about its services.

Location and Accessibility

Strategically positioned in Colorado Springs, First Interstate Bank is not just a bank but a hub for financial advice and services. The bank boasts of several amenities designed for convenience and accessibility. Notably, it offers a drive-through service, allowing customers to conduct transactions without stepping out of their vehicles. For those who prefer not to drive or have mobility issues, the bank provides a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring inclusivity for all patrons.

Special Features and Reviews

The bank is distinguished by its specialties in banking services, offering a wide range of financial products and solutions tailored to meet diverse customer needs. The positive feedback from customers, with an average opinion rating of 4.2 out of 5 stars on Google My Business, speaks volumes about the quality of service and the knowledgeable, patient staff, particularly highlighting the exceptional service provided by Stacie Kendall.

• Customers appreciate the friendly and knowledgeable staff.
• The wealth of knowledge provided by bank representatives is often cited as invaluable.
• The staff is praised for being patient and extremely helpful, dedicating ample time to assist customers.

Getting in Touch

For those interested in learning more about First Interstate Bank or needing assistance, visiting their website locations.firstinterstatebank.com is highly recommended. Here, potential customers can explore the various services offered, schedule appointments, or simply get directions. The bank's website also likely contains testimonials and additional information about their banking specialties.

Recommendation

If you're seeking a reliable banking partner that values customer satisfaction and offers comprehensive financial solutions, First Interstate Bank is definitely worth considering. Their commitment to providing an exceptional banking experience, evident from their high customer ratings, makes them a top choice in Colorado Springs. Don't miss the opportunity to connect with them through their website to discover how they can benefit your financial journey. Whether you're a new resident or a long-time resident of Colorado Springs, their services are designed to meet your banking needs with professionalism and care.

👍 Reviews of First Interstate Bank

Scott S.

5/5

What an amazing experience with Stacie Kendall at First Interstate Bank! Not only was everyone so friendly but her wealth of knowledge was invaluable. She was patient, extremely helpful, and spent a lot of time with me helping me out. I would highly recommend the team at First Interstate Bank!

Jonathan V.

1/5

Careful opening up an account here. They will sporatically flag transactions as fraudulent then turn your debit card off without prior knowlege or even legitimate reason to do so. Then you will have to spend time to contact them to reactivate your card. All this would just be a minor inconvenience if Stacie the branch manager, or Robin from customer service werent so diffucult and unpleasant to interact with. Just find a different bank.

Kym H.

5/5

I opened my bank account in Omaha, NE about 4 years ago and I have had nothing but problems after problems with this bank.
As soon as I moved here, I found this branch and I LOVE it! The staff here work above and beyond to help you!
Specifically Banker, Sharon V. has been SO incredibly helpful anytime I have a question or just need her opinion. The tellers are so kind and always go out of their way to have conversation and get to know you on a personal level. Love the people here and won’t go anywhere else.

Dale R.

2/5

Might be a 'great' bank and the staff was friendly, but I have never heard of charging $5 when you bring in a check from one of their customers to cash. You can't do this transaction from the drive through either because they need your thumbprint. A good outcome would have been to waive the $5 charge since I was not aware, but I will certainly file that away for the future. I could have avoided the charge by running it through my bank, but sometimes you want to keep business and personal banking separate which is why I opted to cash the check at a local branch.

Carol V.

5/5

I have banked with several banks in different states and there is NO bank that comes close to Great Western Bank off Academy Blvd. Shannon is branch manager, Sharon and Kimberly are employees all three of these ladies go over and above to help you. I would not change banks even if I was paid to . This is a bank with lots of style, class and professional services.

Brian P.

1/5

I called today to set up an appointment to discuss applying for a small business loan. The receptionist that answered was very friendly and went out of her way to help get me to the right person. Unfortunately, I did not get the right person. Dave Warner was cold, condescending, and without question was very put off that he had to talk to me. He shut me down saying I wouldn't qualify for the loan before ever knowing what I could bring to the table. Just because I do not have experience in the business that I want to start does not mean in the least I do not have the education, work experience, or the support network to make it work. What's more, I only needed the loan for construction. I have enough money to pay the monthly payment even if the business didn't produce income. That said, I'm also in a situation that there is no need to pay salaries in the first few years. A third party studied the business and projected $600+ k in revenue annually. With putting all the money back into the business, I'm certain that loan would be paid off in less than 5 years. After all, I hate debt. Anyway, very very disappointed in his professionalism and hope if any one else decides to work with Great Western, that they talk to someone else and hopefully have a much better experience.

Jennifer C.

5/5

Great people at all levels of the company is a Gem. Kim moved out of her way helping me with my banking issues. Kudos to this company having such employee. Thank you for an excellent service!

Paul A.

5/5

Customer service still exist, this is the place for small business owners. Very friendly staff, everyone takes then time to get to know you and learn your name. They have a proactive approach to providing the customer with the products and services they need.
I highly recommend going in and discovering what they can do for you.