First Group Insurance - New Carlisle, Ohio

First Group Insurance: A Trusted Insurance Agency in New Carlisle

First Group Insurance, located at 309 N Main St, New Carlisle, OH 45344, United States, is a renowned insurance agency that has been serving the community for years. With a phone number of 9378638633, and a website at firstgroupinsurance.com, they are easily accessible to potential clients.

The agency specializes in various insurance services, including auto insurance, home insurance, life insurance, motorcycle insurance, and renters insurance, making them a one-stop solution for all your insurance needs. They are committed to providing personalized service to each client, ensuring they find the best insurance plan that suits their unique requirements.

On-Site and Online Services

First Group Insurance offers several other points of interest to enhance their client's experience. They provide on-site services, making it convenient for clients to visit and discuss their insurance needs in person. Additionally, they offer online appointments, allowing clients to schedule meetings at their preferred time and location. The agency also boasts a wheelchair-accessible parking lot, entrance, seating, and toilet facilities, ensuring that their services are accessible to all.

Client Reviews and Ratings

First Group Insurance has received 19 reviews on Google My Business, with an impressive average rating of 4.5 out of 5 stars. This high rating is a testament to the agency's commitment to providing exceptional service and support to their clients. One notable review states, "Greg & his team at First Group are friendly and always easy to deal with Any changes or policy updates that are needed are done quickly 11/10 would recommend to anyone who is looking for car, trailer, or renters insurance" This positive feedback indicates that First Group Insurance consistently meets and exceeds their clients' expectations.

Why Choose First Group Insurance

Choosing First Group Insurance means opting for a reliable, efficient, and customer-centric insurance agency. Their comprehensive range of insurance services, accessible facilities, and commitment to client satisfaction make them a top choice for insurance needs. With a team of experienced professionals and a dedication to personalized service, First Group Insurance is a trusted partner in securing your future.

👍 Reviews of First Group Insurance

Taylor B.

5/5

Greg & his team at First Group are friendly and always easy to deal with! No "big company" feel with a 30 minute phone call. Any changes or policy updates that are needed are done quickly! 11/10 would recommend to anyone who is looking for car, trailer, or renters insurance!

Money M.

5/5

I have been w First Group for over 25 yrs for my insurance needs. Recently I had an issue, but Alisha did her due deligence and put forth tireless efforts to make sure the issue was evaluated in great detail. She followed through to rectify the situation promptly and with genuine concern.
Thank you Alisha for a job well done!

Brandon S.

2/5

I had insurance for a short period with first group. They issued me a policy through progressive and because of my needs I was in contact with them once a month. When I found insurance for $90 less a month I contacted them to terminate my coverage on a set date and remove the automatic payments. The account didn't get cancelled until I called back about the payment that came out that shouldn't have. So my policy gets cancelled and progressive had already taken their premium I figured they would return the remaining money quickly. I ended up paying through the nose because several discount (auto pay being one) were removed and I was also charged a 50 dollar cancellation fee that I was never even told about. It just seems that there is not as much organization as bigger providers and a lot of important information lack cancellation fees and other fees lost in translation.

Sharon C.

5/5

Been with 1st Group for three years now after deciding to price check home and auto. Was pleasantly surprised to see the savings from the quote we recd. Policy changes are quick and painless!

Alyssa L.

5/5

Couldn’t find a better company to go through! They were awesome at finding me the best rate for my home owners insurance and most of all they were very personable! That’s hard to come by and so much appreciated finding a good rate insurance is stressful enough but they made it all so easy!

Eric P.

5/5

Great company to work with. Tim proactively worked to get me the best rates.

Cindy N.

5/5

Very professional nice people take good care of there customers

Julio C.

1/5

Shop around.