Farmers Insurance - Wallace Wong - Pleasanton, California

David W.

Wallace is awesome! I've inherited my car insurance from my parents about a decade ago and had no idea what my coverage had or what I was paying for. I've been with other Farmers Insurance agents in the past but they had never took the time to explain to me what my policy contained. I recently had my policy transferred to Wallace and met face to face (my first time actually meeting with a agent face to face fyi), and he was very thorough, well-mannered, and explained to me what was covered, and what wasn't. He made some recommendations for my policy that can literally save my life in the near future if anything were have happened to me. I was never informed about it, and I could have afforded it in the past. You can tell he truly cares about his clients and made me feel secure and safe if anything ever happens to me. Highly recommended agent!

Marcos O.

My Farmers Insurance's experience through the Wallace Wong office has been great so far. Anna Neves, my agent, has been very professional and patient every time I have reached out. I truly recommend this office, and in particular Anna Neves, for all your Insurance's needs.

Roger A.

After multiple attempts to get a quote for the California Fair Plan and a wrap-up policy for the balance of the homeowner's insurance, I was beginning to feel that everyone in the business was too busy to be bothered, or they were inflating their price because they sensed I was getting desperate. Fortunately, after a single call to the office of Walter Wong in Pleasanton (a Farmers Insurance agent), I was connected to Anna Neves and within a very short period of time, I was set up with a reasonably priced California Fair Plan and a Farmers Wrap-up policy.

If you are looking for an insurance company that is all about great customer service and competitive pricing, I strongly recommend that you contact Anna Neves at Walter Wong's Pleasanton office.

Rob H.

I was referred via Facebook, so was dubious of what I would get but I was pleasantly surprised with great fast service at a price that was better than I was expecting!! I highly recommend Anna and the team

Kim B.

Wallace is very active and knowledgeable. We have all our insurances with Wallace. He finds the best products to suit our needs and always has customers’ interest as priorities.

Caroline W.

Wallace Wong is the best insurance agent I have ever had. He is professional, attentive and always returns my text and phone calls. If I have a question and he doesn’t know the answer he finds the answer. He was able to provide a very competitive rate and saved myself and business money. Great agent for personal and professional insurance needs!! Highly recommend. Best Insurance broker in Southern California.

Kristi T.

Wallace is extremely helpful! He answered all my questions and was very knowledgeable. He even made suggestions to help me with my multiple policies and was available whenever I needed him. He made sure I was informed and completely satisfied and even followed up to make sure I was happy. I feel I could call him anytime to get help with my policies. He was honest and I appreciated that alot. I changed over from another company and am so I glad I did! Thank you Wallace!

henos H.

As I am operating a new HVAC company based in the east bay. We have unique insurance needs, from commercial and personal auto, to tools to general liability.
We went to Wallace after a referral for one type of insurance and have rapidly moved all of our insurance policies to his agency. He has proven to find unique solutions to our insurance needs. He has informed me without trying to scare me or push me to buy a product a may not need. His agency had proven to be an asset that we rely on. I don't feel pressured or that I'm being upsold. Only that I am dealing with an honest professional.
We have. All of our insurance through him and recommend you do as well.
Henos Haile
Owner
Heavenly Heating & Air