Essex and Associates - Dayton, Ohio

Phyllis C.

Wonderful helpful people. They give so much to their community! Helping widows and single mothers with their taxes. Saving them so very much and they are so grateful! He’s done our taxes for 25 years and we copy lent be more pleased. Thank you Essex and Associates!!!!!

Stephanie A.

Wayne is currently out and we’ve been customers for 10 plus years with him. We got a notification TODAY that they are cancelling our appointment and under new management. We’ve had this appointment set up for months like we do every year and it’s literally less than a month before taxes are due. The front desk is beyond rude and has zero customer service skills. They did not offer to have anyone else prepare our taxes or even a referral and now we’re stuck. It’s crazy how they are managing it with him not being there. Absolutely horrible business with long time clients.

Leidy L. C.

Great service, staff is kind and very helpful. I was referred to this firm 8 years ago. Many of my colleagues get their taxes done here for their business, and they have always been done right. I highly recommend Dr. Essex.

GREG C.

I have been using Essex Tax for several years and have been completely satisfied. I have even referred friends. This year when dropping of my information I was informed that Dr. Essex was going to be out of the office indefinitely but would prepare my taxes and I would return on pre scheduled date for explanation and signing. I took off work early to make my pre scheduled appointment and upon arriving was told my taxes were not prepared and that they had called me and rescheduled my appointment. I have received no calls or messages. I was also told I would be called when my taxes were prepared. As a truck driver with a non conventional schedule "I will call you when.." doesn't work very well for me. Needless to say I will be finding someone else to prepare my taxes from this point forward.

J B. (. B.

Absolutely horrible experience.

Zero communication from the tax preparer with NO tax estimates provided before file date of April 15. They had my business information for over a month and No one called or contacted me.

Go read the local news before you hire them!! I personally want to work an ethical company who will cares about their customers.

You will be sorry if you hire this unethical mismanaged company.

pamela G.

I am so sorry I’m not sure what’s going on, but I’ve never had a problem. I’ve been going to them over 10 years. The front desk is always friendly and I’m not gonna throw them under the BUS after all these years just because something happened this time, but I even went this year and didn’t have a problem. I know they have issues going on but things happen so all I can do is continue to PRAY that they’ll get it worked out!!!

Alicia S.

After many years having Dr Essex complete our taxes, I was drawn to tears walking out of "his business" today.... Dropping off our "very simple file" for prep before our April 15th scheduled appt with Dr Essex. Only for the front desk female to tell me Dr is out of the office indefinately and the business is under new management and she will set us up with another preparer and this year is $300 (seriously, in one breath). The fee doubled plus last year cost and is not negotiable! WOW. I have talked highly and referred many to this "Christian business" over the years. Seems as a best practice would be to call your clients and advise of such vast changes and reschedule, but it seems they are just waiting for you to come in to drop off your prep work and boom!!
I sure did get a email cancellation by Sarah before even pulling out of the lot!!
Beware Folks!!

Marianne B.

I cannot express my happiness enough to have found this firm. The staff is friendly and seem happy to be there. Alex did my taxes this year and he was super knowledgeable, and I met Dr. Essex who took the time to sit down with me and get to know me a bit (without an appt). I'll schedule another meeting with him in the near future to work through plans for my business and it's future growth! Do yourself a favor and call them if you are looking for tax representation!