Eelco - Laredo, Texas

Introduction

Eelco, located at 15241 Fatima Dr, Laredo, TX 78045, United States, is a prominent business specializing in warehousing services. This establishment is part of the wider U.S. Customs Broker network, offering a range of services to cater to diverse business needs. Eelco is not just a service provider; it is a reflection of its community, identifying as Latino-owned and committed to fostering a transparent, world-class brokerage experience.

Main Services

• Warehousing & Materials Handling: Eelco's primary service, offering secure and efficient storage solutions for businesses of all sizes. Their warehousing capabilities include receiving, storage, pick-and-pack, and distribution services.
• Freight Brokerage: Eelco acts as an intermediary between your business and transportation providers, streamlining the logistics process and ensuring cost-effective and reliable shipping solutions.
• Supply Chain Consulting: Eelco's team of experts provides tailored consulting services to help businesses optimize their supply chain processes, improve efficiency, and reduce costs.
• Freight Forwarding: Eelco handles the complexities of international shipping, including customs clearance, documentation, and delivery to the final destination.
• Cross Dock Services: Eelco offers cross docking services, allowing for efficient transfer of goods between transportation modes and suppliers, reducing handling time and inventory costs.
• LTL & FTL Transportation Services: Eelco provides Less Than Truckload (LTL) and Full Truckload (FTL) transportation solutions, catering to various shipment volumes and needs.

Location and Access

Eelco is situated in the 78045 zip code area of Laredo, Texas, a major international trade hub. The facility is easily accessible from major highways, including Interstate 35 and U.S. Highway 59, ensuring convenient access for clients and suppliers. The site benefits from close proximity to the Laredo International Airport and the World Trade Bridge, facilitating efficient air and ground transportation services.

Featured Characteristics

• Identifies as Latino-owned: Eelco is proud to be a part of the local community, reflecting the diverse cultural landscape of Laredo and its surrounding areas.
• Language assistance: Eelco offers language assistance, ensuring effective communication and supporting a wide range of clients and partners.
• Wheelchair-accessible car park and entrance: Eelco is committed to accessibility, providing a wheelchair-accessible car park and entrance to ensure all visitors can access their facilities efficiently and safely.
• Transparent, world-class brokerage services: Eelco's organizational culture fosters transparency, enabling world-class brokerage services that prioritize client needs and expectations.

Practical Information

• Address: 15241 Fatima Dr, Laredo, TX 78045, United States
• Phone: 8888628657
• Website: uscustombroker.com
• Business Hours: Eelco's operating hours are typically from 8:00 AM to 5:00 PM, Monday through Friday. However, clients are advised to call ahead to confirm, as hours may vary.

Positive Aspects from Reviews

Eelco has received 74 reviews on Google My Business, with an average opinion of 3.4/5. Several customers have highlighted the following positive aspects:

• Efficient loading process, with quick turnaround times for pick-ups and deliveries.
• Prompt and reliable gate opening at 9:00 AM, ensuring timely access for clients and drivers.
• Attentive and helpful customer service, with staff willing to assist with check-ins and other requests.
• Clean and well-maintained facilities, contributing to a positive overall experience for clients and visitors.

👍 Reviews of Eelco

Justin K.

4/5

The gate is opened on time 9am.
Drivers should call to check in and get the door.
They load very fast, but it takes time to get the door.

Matiullah A.

1/5

⭐️ 1 Star Review
This is the worst place for truck drivers to get loaded. I checked in at 1:13 p.m., and now it’s 4:30 p.m. and I’m still not loaded. I called once and they told me, “You’re next.” An hour later I called again to ask why I still hadn’t been called, and this time they said there were five drivers ahead of me. Very unprofessional and misleading. They waste drivers’ time and don’t respect appointments. Really bad experience.

Goldy C.

1/5

Hello drivers
It Took 3 hours to load
Please be prepared if you coming for pick up
No restroom either

Ashwinderjit S.

3/5

Staff is good loading on time but the restroom for driver is very dirty . Its 2nd time, When i was came first time i did complate regarding this. But i think they had no effect.

EZ L.

1/5

I’m on flat bad! Check in 3:00 pm now 5 and I still don’t get any idea do they going to load me to day or not still sitting in line! They don’t even know where my load.

Mani

5/5

Great place to get loaded come on your appointment time .sometime they will load you early I usually call them from the Truckstop .and get loaded in a hour park on the street to check in the loaders quick to work will load you fast .the only time you probably gotta wait if your trailer isn’t here from Mexico .

Javier R.

1/5

Came friday to get loaded. They said they couldnt because they needed an email to confirm from their “dispatch” now im back monday after i got paid for layover and came it at 9 am and there has been NO MOVEMENT at all. Ive tried calling back and no one answers the phone. Everyone working here is clueless. The employees here milk that hourly pay while we get paid only when the wheels move. How are they even in business

Mark W.

1/5

Check in is a pain in the a...ive had to wait over 8 hrs once with an appointment. Pick up here many times never had them keep an appointment time