Driven Insurance Services - Elk Grove, California

Susan W.

Paul did a terrific job helping me with getting the insurance and the SR 22 for my son and on the vehicle. He was very helpful and kind. Paul was explaining everything he was doing and what we needed. He was awesome!!

Anastasia S.

Paul Sums has been the most helpful insurance agent that has worked with me.
His customer service and expertise are top tier! I was able to get a cheaper quote without having to switch to another company and was able to continue working with someone who has the customers’ best interest in mind. He’s the best!

Even R.

[Thank you Paul, for going above and beyond!]

I called in, overwhelmed with trying to navigate getting the proper coverage to satisfy the requirements of an ambiguously worded licensing system in order to put my license back in right standing.

Paul took my call, and immediately began to put me at ease, educating me about the entire process, and set me up with a pathway for success in no time.

His empathy, professionalism, and vast knowledge of the field really shone through. I will absolutely be contacting him again when we move into our new place to establish renters insurance, to transition my current coverage to a vehicle when this is all said and done, and for any of my other insurance needs as well.

Sebastián A.

Paul Sims once again came through and helped me out to handle my insurance debt and get me a new policy! Made my day. Great services as always. I recommend his service to anyone, seriously.

HIGH T.

Paul was absolutely amazing. He was always ready to talk to me and answer all my worries and questions. I will definitely refer Paul's services to others. I appreciate this.

Carly S.

Paul is by far the best insurance guy around!!! He is so positive, helpful, diligent, and an overall positive person. He makes everything so easy and stress free. He deserves the biggest bonus ever!!

Naya Q.

Run away if you can. Run away.

The list of this company’s predatory behaviors is quite long and scary. To list the most important things:

- They shared someone else’s card with me.

-They kept charging me when I only needed 6 months of coverage.

- When I was ready to reinstate again, their agent lied on our initial conversation about the price of coverage and hid an extra $200 in the corner of the document. When I started a text chain to question the $200 extra fee that he never mentioned during our phone call, he didn’t want to refund me until I brought the commissioner into the conversation.

- Although the second time I expressed my need for a longer time frame for my coverage, they stopped my coverage without letting me know via email or text.

- Last but not least, their agents are rude and misogynistic. I’m actively looking for a better alternative because this’s it. 💦

They don’t care about anything but commissions and will do anything to reach their quota. Once reached, you’re guaranteed they don’t give two ducks about you. I’d go pay the extra $50 or even $100 for a coverage by a better insurance instead of living with the constant fight/flight state they’re putting me.

NOT WORTH IT.

Kristi P.

Great experience. Yesenia was very helpful and walked us through everything. She also broke it down and explained our rates in a way that was easy to understand. Would definitely recommend.