Dover Federal Credit Union - Dover AFB, Delaware

Overview of Dover Federal Credit Union

Dover Federal Credit Union (DFCU) is a notable financial institution located at 418 Atlantic St, Dover AFB, DE 19902. Known for its comprehensive range of services, this credit union stands out due to its specialized offerings including ATM services, business banking, car finance, and loan services. For those seeking financial advice or support with managing debt, DFCU also provides credit counseling services. As a federal credit union, it's designed to serve members with competitive rates and personalized service.

Key Features and Services

• ATM and Bank Services: Members can conveniently access their accounts and perform transactions 24/7.
• Business Banking: Tailored services for businesses looking to manage finances efficiently.
• Car Finance and Loans: Options for individuals and families seeking to purchase vehicles or improve their financial situation.
• Financial Advice: Expert guidance to help members make informed financial decisions.
• LGBTQ+ Friendly: The credit union is inclusive, welcoming to all members regardless of sexual orientation or gender identity.

Accessibility and Facilities

Dover Federal Credit Union prides itself on accessibility. Its facility is equipped with a wheelchair accessible entrance, parking lot, restroom, and seating, ensuring a comfortable experience for everyone. Additionally, a drive-through service is available for those who prefer a more private banking experience.

Customer Opinions

Customer feedback reveals a mixed but generally positive experience. One review highlights the credit union's quick response to a compromised debit card, emphasizing the speed and efficiency of the Dover AFB branch. Despite this positive note, the average opinion on Google My Business stands at a modest 2 out of 5 stars.

Recommendations for Potential Members

• Consider visiting their website doverfcu.com for detailed information on services, membership requirements, and to explore their digital banking options.
• If you're in need of emergency financial assistance, such as replacing a compromised card, their quick service can be very reassuring.
• For a more comprehensive understanding of what to expect, reading through various reviews can provide insights into the staff's responsiveness and the overall customer service experience.
• Given the inclusive environment they promote, it's ideal for anyone seeking a financial institution that respects diversity and inclusivity.

Final Recommendation

If you're looking for a financial partner that values its members' needs and offers a wide array of services, including excellent support in ti

👍 Reviews of Dover Federal Credit Union

Camille

1/5

You shouldn’t even be on base unless you’re Navy Fed or USAA.

John G.

5/5

Went to the Dover AFB branch due to my debt card was compromised over the weekend. Staff was quick and responsive to my needs and got me a new card in under 10 minutes. Was really thinking I'd be without a card for a week at a minimum. Great job Dover Federal for protection my account and to the Dover AFB branch for such quick service

Bookers ?. L. L.

1/5

Horrible Horrible customer service to service members and quick to tell you they are not affiliated with the base. It’s really sad when the whole staff has a bad attitude.

Cindy H.

2/5

Not the outstanding credit union they used to be.

Brian F.

1/5