Del-One Federal Credit Union - Smyrna - Smyrna, Delaware

Discover Del-One Federal Credit Union - Smyrna

Nestled in Smyrna, Delaware, at 201 Pharmacy Dr, Smyrna, DE 19977, Del-One Federal Credit Union stands as a trusted financial institution offering a comprehensive range of services to its members. With a phone line readily available at 273-944-96, potential customers can easily reach out for inquiries or assistance. For those eager to learn more, their website del-one.org provides a wealth of information about their services and community involvement.

Key Features and Services

Del-One offers a variety of services tailored to meet the diverse financial needs of its members. These specialties include:
- Credit Union Membership: Joining a credit union means partaking in a community-focused financial institution that prioritizes its members.
- ATM Access: For those on-the-go, an ATM is available at the location.
- Business Banking Services: Suitable for entrepreneurs and small business owners, offering tailored banking solutions.
- Mortgage Lending: With options for home loans, Del-One supports members looking to secure their dream homes.

Accessibility and Convenience

Del-One prioritizes the comfort and convenience of its customers. Notable features include:
- Drive-through: A service that allows for quick, efficient banking transactions without the need to leave your vehicle.
- Wheelchair Accessible Entrance: Ensuring inclusivity for all members.
- Wheelchair Accessible Parking: Providing a secure spot for those with mobility needs.
- Free Parking Lot: A convenient perk for frequent visitors.

Customer Feedback and Experience

The credit union boasts a commendable reputation, as evidenced by the 18 reviews on Google My Business, with an average opinion rating of 4.2/5. Many patrons express gratitude for the personalized attention and commitment to customer service, exemplified by a recent testimonial from someone who has been a member since 19904, praising the support received even after moving locations.

Recommendations for Prospective Members

For anyone considering becoming a member of Del-One Federal Credit Union, here are some key points:
- Visit the Website: Start by exploring their website for detailed information about their products and services.
- Contact Them: Reach out via phone for immediate assistance or to inquire about becoming a member.
- Plan a Visit: Consider visiting their Smyrna branch, especially if you're interested in opening a savings account or discussing business banking services.
- Take Advantage of Amenities: Enjoy the convenience of their drive-through, wheelchair accessibility, and free parking.

👍 Reviews of Del-One Federal Credit Union - Smyrna

MaryAnne C. G. (. M.

5/5

🙏😊Good afternoon Del-One thank you for helping me with my finance I've been with Del-One Dover Delaware 19904. I open my savings account. And I've been liking the banking ever since they do work with you when I when I needed them here it is January the 18 2024. And I have been a member can I go to the go to Del-One in Smyrna Delaware I'll do my banking 🙏😊🌹

Robert W.

5/5

If you live in the Delaware area, have money, and don't have an account here, there is a bridge I can sell you in Brooklyn. If you do not live with, or have family, who works or lives in the areas of interest, you can at least open an account by paying $12 annual dues to the Foundation to join the team. Best banking experience in my life. Forget PNC and other large banks, those are all out to lunch, go here instead. Their android app does not work, last I checked, but the card management app seems to work fine. They don't really answer the phone either, so just walk in and schedule an appointment. The people and policies are excellent. Small staff, nice service. I am very serious when I tell you that you WANT to take your money out of other banks and put it here instead. Sooner, rather than later.

Donald B. R.

5/5

This is the Smyrna branch of Del-One FCU. I have not seen a “bank” in many years that has this level of friendly and caring staff. They have always gone the extra mile to make sure that I am not just a customer, but a very satisfied and very happy customer. From the great teller staff to the Managers and other staff, they continue to surprise me with their level of attention to my needs and just good old fashioned customer service. I use their free change counter a couple of times a week. It is a nice bonus to everything else they do for the customer.

Jaime R.

1/5

DO NOT BANK HERE!! I wish there was a way to just write a ZERO STAR REVIEW. This is the WORST bank/ credit union/ financial institution ever. Their employees are just horrible to deal with, rude and have no souls. I'm still waiting for the title to be sent to my new bank but they sent it who knows where and no one from DelOne will follow up with my new bank. I did this switch back in December.

Carrie W.

5/5

Has been my favorite bank. They have even helped me during tough times.

Natalie J.

1/5

I have trouble getting into my account thru my iPad. What's wrong? Other than that, I have no problem.

Jeff E.

5/5

Del-One FCU is a wonderful place to bank, staff is amazing.

Betsy T.

5/5

Cannot beat these folks for customer service!! They always have a smile and a helping hand, no matter what my questions are.