Cumberland Valley Insurance Inc. - Hagerstown, Maryland

Cumberland Valley Insurance Inc.: A Reliable Insurance Partner

For individuals and families seeking comprehensive insurance solutions, Cumberland Valley Insurance Inc. stands as a dependable and client-focused agency. Located at 18537 Maugans Ave, Hagerstown, MD 21742, and easily accessible via telephone at 17976480, Cumberland Valley Insurance has steadily built a strong reputation within the local community and beyond. Their website, cumberlandvalleyinsurance.com, provides valuable information and facilitates convenient contact.

About Cumberland Valley Insurance Inc.

Cumberland Valley Insurance Inc. operates as a full-service insurance agency, specializing in a wide range of coverage options to meet diverse needs. They are dedicated to providing personalized service and expert advice, guiding clients through the often complex process of selecting the right insurance policies. The agency’s core competencies include:

• Auto Insurance Agency: Offering competitive rates and comprehensive coverage for vehicles of all types.
• Home Insurance Agency: Providing protection for residential properties, covering potential risks such as fire, theft, and natural disasters.
• Life Insurance Agency: Assisting clients in securing financial protection for their families through various life insurance products.
• Insurance Agency: A broad range of insurance options beyond auto, home, and life, catering to specific requirements.

Cumberland Valley Insurance distinguishes itself through a commitment to building long-term relationships with its clients. Their approach focuses on understanding each individual’s unique circumstances and tailoring insurance solutions accordingly. They prioritize clear communication, transparency, and responsive customer service, ensuring a seamless and satisfying experience.

Accessibility and Amenities

Cumberland Valley Insurance Inc. is committed to providing a welcoming environment for all its clients. The office features a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating their dedication to inclusivity and accessibility. This commitment extends to their operational practices, ensuring that individuals with disabilities can easily access their services. These features highlight their dedication to customer convenience and equal access.

Client Feedback and Reputation

The company’s reputation is reflected in its positive client feedback. Currently, Cumberland Valley Insurance Inc. boasts 32 reviews on Google My Business, with an impressive average rating of 4.4 out of 5 stars. These reviews consistently praise the agency’s knowledgeable staff, efficient service, and competitive pricing. Clients frequently commend the agents for their willingness to explain complex insurance concepts in a clear and understandable manner. Here’s a summarized view of what clients are saying:

The consistently high ratings demonstrate the trust and confidence that clients have in Cumberland Valley Insurance Inc. and their ability to deliver reliable insurance coverage and exceptional service.

Contact Information and Resources

To learn more about Cumberland Valley Insurance Inc. and explore their insurance offerings, we recommend visiting their website at cumberlandvalleyinsurance.com. You can also reach them directly at 17976480. Their physical address is 18537 Maugans Ave, Hagerstown, MD 21742. The agency’s team is readily available to answer questions and provide personalized insurance advice. They are committed to helping clients find the right coverage to protect their assets and peace of mind. They offer a range of services including policy quotes, insurance claims assistance, and ongoing support. Whether you’re a first-time insurance buyer or a long-term client, Cumberland Valley Insurance Inc. is dedicated to providing a positive and rewarding experience. Their commitment to customer satisfaction is at the core of their business philosophy.

👍 Reviews of Cumberland Valley Insurance Inc.

M ?. N.

1/5

I delt with A Kimberly Brewer and she was extreamly rude, I would never let an employee speak to customers the way she does over the phone. She should be fired or taught proper phone ettiquete. Theres no excuse for that. Kimberly Leigh Brewer. I have also caught her falsifying records.

H S.

1/5

The customer service is great! But I been a customer for 25 plus years! One at fault Collison in 25 years. A few deer of course and maybe a hail damage claim. But my insurance goes up another 200 dollars for no reason!!! They are ripping people off!! Already pay a lot of money and now more. 200.00 every three months also!! Crazy!! Highway robbery!!! Now they are kinda of telling me, that a collision I had that wasn’t my fault could cause the increase. The other took Blame!! Be careful !!

Trailer E.

5/5

We are very happy with the prompt service we receive from Cumberland Valley Insurance. I asked for a document this afternoon. Karen emailed it to me in a matter of seconds. Thank you so much Karen!

Zach M.

1/5

They falsified documents of my driving record to increase my rates, also they are not very observant; I had a dui on my record for years before they had seen it and the minute they did they dropped me with no warning I had to call them to figure out. Very unprofessional and hard to contact with

DAN K.

5/5

As a Cumberland Valley Insurance member, I have always enjoyed excellent service when using Doug Harnish and Barbara Coons. They are always willing to listen and provide guidance during the insurance quote and claims process. As a 25+ year member for both home and vehicle insurance, I highly recommend their services.

Neil B.

5/5

All staff have been attentive to our needs for approximately 25 years. Karen has provided great advice regarding modifying coverage as we’ve added and removed vehicles recently.

Evalyn H.

5/5

We've been clients there for 22 years. Great service. Great customer care. Very knowledgeable and thorough. Highly recommend.

philip D.

5/5

Best insurance around they are amazing I have been a customer with them for 10 years