Credit Union of Colorado, Cañon City - Cañon City, Colorado

Credit Union of Colorado, Cañon City: A Trustworthy Financial Institution

Location: Nestled in the heart of Cañon City, Colorado, Credit Union of Colorado, Cañon City, located at 2435 Fremont Dr, Cañon City, CO 81212, stands out as a local financial beacon. This credit union is not just a bank; it's a community-focused financial institution dedicated to serving its members with personalized attention and competitive services.

Key Features and Services

• Specialties: As a credit union, CU of Colorado prides itself on offering member-centric services, including Zelle issues resolution and cash advance options.
• Convenience is key with their drive-through service, ensuring that members can handle their banking needs without having to wait in long lines.
• Accessibility is a core value, with a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible restroom, making banking inclusive for everyone.
• For those needing a little extra cash on the go, their cash advance service is a valuable feature, catering to members’ urgent financial needs.

Customer Experience

The dedication to customer service shines through, particularly highlighted by the glowing review: "I called to settle some Zelle issues, and Shayna was who I was placed with, and she was very cheerful, as well as helpful. She got everything taken care of for me, and in a timely manner. I am very grateful 🙏." Such experiences are common, with the credit union boasting an impressive average opinion of 3.8/5 based on 34 reviews on Google My Business.

Getting in Touch

For those considering joining or seeking more information, Credit Union of Colorado, Cañon City welcomes inquiries through their phone number or by visiting their website cuofco.org. Members and potential members alike can find a wealth of information about their services and how they cater to the unique needs of their community.

Recommendation

If you're looking for a financial institution that truly understands and values its members, consider reaching out to Credit Union of Colorado, Cañon City. Their commitment to providing exceptional service, coupled with their inclusive offerings and convenient location, makes them a standout choice in Colorado's financial landscape. To explore their services further or to become a member, visit their website today and discover how they can support your financial journey. Don’t hesitate to contact them through their user-friendly page to ask questions or learn more about the benefits of joining this community-focused credit union. Your financial future deserves a partner as dedicated as CU of Colorado.

👍 Reviews of Credit Union of Colorado, Cañon City

Trumann F.

5/5

I called to settle some Zelle issues, and Shayna was who I was placed with, and she was very cheerful, as well as helpful. She got everything taken care of for me, and in a timely manner. I am very grateful 🙏

Gregory O.

1/5

-Unless you have like an 850 credit score, Credit Union of Colorado isn’t going to help you with a loan. New to the workforce? Workplace injury? Rebuilding credit? Go away.
-Their online banking is absolutely atrocious and looks like it was designed in 1998 on Geocities.
-The headquarters doesn’t communicate well with the chain.
-They let me pay off the entire balance of my credit card without saying a word, sent me new cards to activate a few days later, THEN told me they closed down my account. ‘I sent you a letter’ funny because I didn’t get that letter but I got the two letters with the new cards. No emails, no notifications on the app, and nobody mentioned a thing when I walked in here 6 days ago.

Crayon C.

5/5

We bank here and we are not the most money-savvy people, but we have had a great experience working with CUofCO because the staff is so friendly and the building is so welcoming. We have worked with member advocate Caitlynn Byrne on a few occasions and have been so impressed by her kindness and financial expertise. She has gone above and beyond the normal expectations and made us lifelong customers of CUofCO!

Marie T.

2/5

What is going on at the Canon City branch? 1- teller. Under construction ?

Jayme B.

1/5

I was trying to make a joint bank account with my fiance. She went through the drive-up and asked if they were open to make joint accounts on a Saturday, the teller said yes. So we go in on a Saturday to make an account, and we are told that they can't make an account on Saturday without an appointment; we schedule an appointment for the next Saturday. Before we leave, we asked if we needed to bring anything and are told just our IDs. We get there on Saturday and they tell us that we need proof of our address before they can make the account and send the cards. Complete lack of communication.

Charles W.

5/5

The Canon City branch has always been an excellent location, but something happened today that I had never experienced anywhere. The drive thru lines were long and it appeared that the person in front of me was having some sort of difficulty with his transaction, so he was taking a long time. A teller (didn't get her name) came out of the building and went vehicle to vehicle handing out deposit/withdrawl slips to the customers in line in an effort to expedite the lines. This additional effort decreased my wait time considerably! This added effort by the teller should not go unnoticed, I know that it didn't go unnoticed by the members that were waiting in line that she was able to assist! Thank-you for being the best of the best!

William M.

2/5

We've had good and bad experiences with you folks. We asked for an auto loan and you denied us. You say you want to help your members and their families, we've had a positive account for 2 years, and you denied is a loan for a car. I don't see how this is helping families. We like the people at that branch where we go, we just don't like your false advertisement. It is sad that we have to consider moving our account to a bank that will give us a loan because our bank won't. We are very disgusted. How do you buod credit if you won't help?

Barbara S.

1/5

The online bill pay is pretty bad. It’s brand new and they didn’t build in extended zip codes for mailing. Really. Their delay in sending out payments is unacceptable. It’s more reliable to go directly through your payees than this system. So their bill pay system is NOT a reason to choose them. They automatically provide you with carbon copy checks whether you want them or not; we don’t, we find them annoying. There’s no option.
I just had a check by CUOFCO returned from 3 months ago, never cashed. The payee receives payments every other month, why not this one. They can’t explain except to say the payee never cashed it. DUH!! The payee said they never got it. My past positive experiences have been with the payee, not the credit union. It is aggravating to change financial institutions and aggravating to stay with this one.