Century Federal Credit Union - North Olmsted Branch - North Olmsted, Ohio

Century Federal Credit Union - North Olmsted Branch

When considering financial services options in the North Olmsted, Ohio area, the Century Federal Credit Union - North Olmsted Branch presents itself as a notable institution worthy of investigation. This financial institution operates as a federal credit union, offering a diverse portfolio of financial products and services tailored to meet the needs of its members. Located at 28251 Lorain Rd, North Olmsted, OH 44070, the branch provides essential banking functions and conveniences to residents and businesses within its service territory.

Financial Services Offered

As a federal credit union, this branch operates under the cooperative principles that guide credit unions nationwide. Members typically benefit from competitive interest rates, improved member services, and lower fees compared to traditional commercial banks. While specific product offerings may evolve over time, the branch generally provides core financial services including:

• Member Accounts: Checking and savings accounts designed for individual and family financial management needs.
• Loans: Offering various loan products such as personal loans, auto loans, and potentially mortgages or home equity lines of credit, tailored to member qualifications and credit histories.
• Credit Cards: Providing credit union-branded credit cards with potentially favorable benefits and reward structures for members.
• Online and Mobile Banking: Digital platforms for managing finances, making transactions, and accessing account information from anywhere.
• ATM Services: Multiple automated teller machines conveniently located around the branch facility, facilitating cash access.
• Financial Education: Resources and guidance aimed at helping members make informed financial decisions.

Physical Location and Accessibility

The branch's physical location at 28251 Lorain Rd in North Olmsted, OH 44070 places it within a residential and commercial area, providing accessible financial services to local communities. North Olmsted is a village known for its family-friendly environment and proximity to Cleveland, making this branch a convenient financial resource for many residents.

Accessibility is an important consideration for any financial institution. This branch is committed to serving all members, including those with disabilities. Notably, the facility features a wheelchair accessible entrance, ensuring that all members can access the services within. Additionally, the premises include a wheelchair accessible parking lot, providing convenient parking options for members and visitors who utilize mobility aids.

Contact Information

For those seeking further information or wishing to establish contact with Century Federal Credit Union, several channels are available:

• Phone: The branch can be reached via telephone at (216) 535-3100. This direct line allows members to inquire about services, account management, and loan applications.
• Website: The main organization's website, accessible at cenfedcu.org, offers comprehensive information about the credit union's services, member benefits, loan rates, account details, and locations. Online applications and account management portals are typically available through the credit union's main website.

Community Presence and Member Feedback

As a financial institution operating within the North Olmsted community, Century Federal Credit Union aims to build lasting relationships with its members. Like many branches of national or regional credit unions, it operates under the larger umbrella of a federal credit union system, benefiting from shared resources and economies of scale while maintaining a local branch presence.

Customer feedback provides valuable insights into the member experience. The branch maintains an active presence on platforms like Google My Business, where it currently has collected 19 reviews. According to the available data, the average opinion across these reviews stands at 2.8 out of 5 stars. This rating suggests that while the credit union may be providing essential financial services to the North Olmsted area, there are aspects of its customer service or experience that members feel could be improved. This feedback can be useful for potential new members seeking to understand the practical experience of other customers before opening accounts or applying for services.

For individuals researching financial institutions, this branch represents one option among many in the financial landscape. Potential members should consider factors such as the specific services offered (e.g., mortgage options, investment products), interest rates on savings and loans, fee structures, and the user-friendliness of online banking platforms before making decisions. Comparing reviews and potentially speaking directly with a branch representative can provide a more comprehensive understanding of what the Century Federal Credit Union - North Olmsted Branch offers to its members.

Conclusion

The Century Federal Credit Union - North Olmsted Branch serves as a financial service provider within the North Olmsted community, offering the core services expected from a credit union, including member accounts, loans, and ATM access. Its physical location features important accessibility amenities for all members. While online resources provide general information about the credit union, direct contact via phone or visiting the branch can yield specific details about membership and services. The branch's performance in terms of customer satisfaction, reflected in the average rating of 2.8/5 from 19 Google reviews, should be factored into any decision to become a member.

👍 Reviews of Century Federal Credit Union - North Olmsted Branch

Natalie I.

1/5

Terrible customer service! Absolute waste of my time trying to resolve accessing my account from my phone.
Very frustrating dealing with ignorant people who refuse to help you and direct you to deal with it on your own. I obviously tried to deal with it on my own before I tried to contact someone!

Jared B.

1/5

This credit union is members only!! Dont waste your time!! Moving in from out of state looking to move Assets from another credit union. If Iam from a diffrent state I wouldnt have family or my Business wouldnt be apart of the credit union Obviously so this is a bad system they are running. Proly will be out of Business soon..What a bad way to handle bussiness.... wow!!

Brendan G.

1/5

Rhonda is the worst person you could ever have working here. Unhelpful, causes more issues than solving. Unprofessional and down right rude. Also century as a whole completely screwed me when buying my house and cause my closing date to me moved because they didn’t transfer MY MONEY the day I asked they took their good old time and didn’t care to mention to me that this was happening. I would not recommend century federal credit Union to my worst enemy. They go through managers like water so no one is held accountable. Worst ban out there looking forward to closing all of my account with this terrible institution.

Lakeisha J.

1/5

Why in the world would you close the offices, disable online services AND CURRENTLY your automated services are down?! This is THE WORST banking system in history! And NO I don't want to call in to talk to a banker and they ask a MILLION questions just to verify my account. Terrible! Zero stars. Do not recommend! I've been meaning to change banks and NOW is the time!!

Christopher B.

1/5

My fiancee attempted to visit this branch today to make a very important transaction. She arrived at roughly 3:45 PM expecting to be able to conduct business but the branch was closed with no signage explaining why.

To top this off, the ATM was out of service and has been each time we've visited this location. We will be using the branch in Strongsville until we are able to find a more reliable credit union to do business with.

Andrew M.

5/5

After a loan officer from the Independence branch botched my loan application for new car financing, I visited the North Olmstead branch to get things fixed. On Friday, about 4:30 PM, I sat down with Laura at the North Olmstead branch. At 5:15 PM I left with a letter of credit to pick up a new car immediately afterwards.

This review is to recognize Laura Baldwin for her excellent and prompt service. She fit us in last minute, with no appointment, and fixed my application. A good chunk of the 45 minutes we spent there, involved getting some paperwork clarified from the dealer, and Laura had the patience of getting us squared away even as the branch was getting ready to close. To her, it seemed important to get the details confirmed, rather than having someone else take over the next day - and she did everything she could to allow us to purchase the car the same day!

I highly recommend Laura at the North Olmstead branch for your financing needs! You will be in good hands.

Carol M.

1/5

Went to the North Olmsted location, paper sign on the door said “ closed for lunch till 1:45 pm”. What bank closes in the middle of the day? Some working people can only go to the bank during lunch hours. Have several accts at this bank. One acct was charged inactive fees and paper statement fees even though I have lots of activity in my other accts and I am enrolled in estatements. When I called to have it fixed I had to talk to 4 different ppl, one who hung up on me. Was told I would get a call back from the general manager, which happened 3 days later after me having to call AGAIN. He didn’t fix what he said he would. At this point it will be easier to close my accts and take my business elsewhere. Not worth wasting my time with this credit union. Also the teller with the short hair is rude and unfriendly.

Sabrina G.

1/5

I opened an account here for petty cash purposes only. During the ongoing Covid-19 situation, I haven’t had the need for the account. In six months, they have charged outrageous inactivity fees. To close my account, I had to visit in person. The teller was very rude and impersonal. This was not a good experience at all.